All Ideagen Huddle Reviews

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Anonymous

501-1,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2019

Secure site for file sharing

PROS

We use this software to share files with our auditors. It has been very convenient to upload items in different folders that can be accessed from anywhere. I like that we can upload big files very fast.

CONS

The only con I can think of is that when you export files from Huddle to your computer, it saves them as a zip file and for some reason, when you open the folder, you can just copy and paste the subfolders to your drives, you need to do it twice (copy the zip file again and then open it to save the subfolders as regular files and not zip format)

Vendor Response

Thanks for the review! We're delighted to hear from users! If you open or download a file from Huddle it downloads in its native file format. It's only when you use our export feature to download folders that it zips the file (to speed the export). Please don't hesitate to contact our support team if they can assist you! Again - thanks for reviewing!

Replied March 2019

Patrick

Government Relations, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed December 2022

Huddle-Sussex

The software is great, I love it. The sales team is exceptional, very knowledgeable. The customer service is terrible, and is really making me upset that I can't just have control over the features myself.

PROS

I like that its very easy to use, integrates super well with work products and has a great dahsboard.

CONS

The customer service is so bad. The rep has no answers and is really slow to find those answers.

Reason for choosing Ideagen Huddle

The sales team really did a great job of setting up a trial and answering all my questions.

Laura

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Brilliant Software

I would recommend this product, its very useful and has controls in place to limit increase each users ability to view / edit or access information.

PROS

I like the layout of the website and how easy it is to navigate and share information securely.

CONS

I think the search filter could be better.

Nari

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2017

Fab tools for sharing files and collaborating with colleagues and partners.

PROS

File Management - strength is in its file-management features, which are surprisingly capable. In addition to supporting folders and subfolders. You have tools to see options to add comments to files and notifications, or even request user-specific approvals. The best is that Huddle encourages you to work with a number of files at a time. Surprisingly Files are uploaded fast. have since signed up to a full package for 1 year and so far my team has found Huddle very useful. Before finding documents and having to ensure it's the latest version with all the updates made by others was difficult and time consuming. Huddle makes this simple for us. It also helps us work with clients more efficiently as we can create separate workspaces for each client so files are secure and only viewable between us and them. Huddle made project management much easier and can't understand how we did without this collaboration and file management system.

CONS

It dosent have full collaboration features including group chat and interactive whiteboard like some other systems do.

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2019

Intuitive interface and good support.

Huddle is a simple tool in which its implementation has brought positive benefits to the organization improving performance in terms of time as well as productivity in general terms, offering a better customer service, and simplifying tasks based on internal collaboration between colleagues.

PROS

Huddle is a social collaboration tool that has a great technical support, its tools are very practical, you can work online and offline, it is easily integrated with Microsoft Office where you can use the same Huddle. In the consumer and their needs as well as their costs are profitable, this software is recommended for medium and large companies.

CONS

It is applicable to companies that have no regulations regarding security, however it is not a limitation of the whole but it must be taken into account, with respect to the management of documents in the browser is limited to the basics only.

Adam

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Easy to use and increases collaboration

Significantly enhanced ease of collaboration across member firms and clients alike.

PROS

The products ease of use makes it easy to roll-out and quickly reach a high level of adoption. The high level of security and related certification is also essential for our business.

CONS

No ability to access US and non-US server based files using the same desktop tool. It would be excellent if both could be accessed simultaneously.

Anton

Airlines/Aviation, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great Experience

PROS

Great collaboration features and file sharing options!

CONS

Folder views can be hard to find on home page

Anonymous

1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

User friendly collaboration tool

I use only the "Essentials" version of Huddle within a small team but It is comfortable and enables us to work effectively.

PROS

Huddle is very easy to use tool for collaboration and secure file sharing. It is cloud-based so it is possible to access it from anywhere. I like the option to request files from collegues - they receive a notification and can just a drop the file requested to the software. I also consider very useful the synchronization with Microsoft 365 and Google workspace.

CONS

I am very satisfied with this software, however I would appreciate a tool for group chat.

User Profile

Anthony

Verified reviewer

Food & Beverages, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2020

Fantastic for file sharing

Huddle has greatly helped us cut costs related with paperwork because we are able to share documents online

PROS

I like Huddle because am able to work on different files at a time and generating folders and subfolders

CONS

I would highly recommend Huddle if it had a group chat option

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2022

Remote Working Easily

PROS

So simple and powerful and it is so hard to find both on a product. Voice calls are exceptionally clear. Slack integration is working flawlessly.

CONS

Sometimes my co-workers are having hard times to connect the Huddle servers via Slack, other than that flawless.

Reasons for switching to Ideagen Huddle

Ease of use

Sarah

Computer Software, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

It got a valid grade from me.

The platform is easy to use, the features are intuitive, and the customer support is excellent. The Huddle team is always available to answer questions and offer advice. I've been able to quickly get up to speed and begin using the platform for my projects.

PROS

Huddle encourages collaboration among users, as it allows team members to work on projects together in real time. This increases the efficiency of the team and allows them to move faster. Huddle helps teams to organize their projects by allowing users to set up project folders and assign tasks to specific users. This helps to ensure that all projects are managed efficiently and that all team members are held accountable.

CONS

Huddle’s integrations are limited to a few third party tools, making it difficult to integrate with other systems and applications.

Richard

Government Administration, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Review of Huddle - Richard Harman

I have been using huddle for 6 year now and I think it is a very good way of sharing files with external companies in a safe way. In the past we used to share some files/documents via email but there was a risk that these could be sent to the wrong people. With huddle this is eliminated as we have our dedicated workspace where we share files with each other. The file size allowance is also bigger than email so this is of great benefit too. There is nothing that I dislike about the functions that I use huddle for.

PROS

The thing I like most about huddle is that files can be shared in a safe way with external companies and it is very easy to navigate through pages meaning it is user friendly.

CONS

There is nothing that I dislike about huddle.

Tracey

Government Relations, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Excellent resource for exchanging working reports

Excellent. I was part of the team that looked at Huddle and other comparative companies. We chose Huddle for the user-friendly part as well as ease in sharing workspaces.

PROS

The tracking ability to see who has opened the workspaces, the comment ability, and the notifications.

CONS

It occasionally freezes up a document and then you have to re-download. Not often, but have found work arounds, or tech support helps immediately.

Reason for choosing Ideagen Huddle

For the reasons listed above.

Reasons for switching to Ideagen Huddle

SharePoint was no longer supported.

Vendor Response

Thanks for the great review Tracey, we're glad that you are enjoying Huddle!

Replied March 2020

User Profile

Miguel Angel

Verified reviewer

Mechanical or Industrial Engineering, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

Planificación en la gestión de reuniones en línea con Huddle

En general, Ideagen Huddle es una herramienta útil para la gestión de reuniones en línea, especialmente para empresas y equipos de trabajo que buscan una forma eficiente de planificar y llevar a cabo reuniones y hacer un seguimiento de las acciones asignadas. Sin embargo, puede haber limitaciones en cuanto a la funcionalidad y compatibilidad con otros sistemas.

PROS

Su interfaz es fácil de usar y personalizable para adaptarse a las necesidades de la empresa ofreciendo características de seguimiento de acciones, lo que permite a los usuarios realizar un seguimiento de las tareas asignadas durante la reunión.Permite la colaboración en tiempo real en documentos y presentaciones en línea. Además, incluye características de seguridad y privacidad para garantizar que la información y los datos confidenciales estén protegidos.

CONS

No incluye una función de videollamada, lo que puede ser una limitación para algunas empresas o equipos de trabajo, no incluye características de chat en línea, lo que puede dificultar la comunicación entre los miembros del equipo fuera de la reunión y no es compatible con todos los sistemas operativos y navegadores web.

Hanna

Banking, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Huddle Review

Our experience with Huddle has been exceptional between the customer support and the ease of use for our users. Huddle has greatly impacted the work we do on a daily basis in being able to easily collaborate and share files with other users.

PROS

Huddle is a great software to allow for collaboration between internal and external users. The tool is simple to use and very efficient for the work that we do on a daily basis.

CONS

The coauthoring feature between multiple people could be enhanced, but overall we have no issues with Huddle.

Jason

Professional Training & Coaching, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

We use Huddle to share content with 3rd parties in a secure and easy manner

Seems easy to use and allows us to collaborate easily with 3rd party assessors

PROS

Allows us to easily upload, share and collaboratively review documents that are needed by the 3rd party assessors

CONS

Not sure I use all the functionality so cant comment

Rocio

Non-Profit Organization Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed June 2023

Huddle is the best way to organize the team

PROS

What I liked the most was how practical it works to organize the documents in addition to the security it provides.

CONS

The design should change. So I don't have anything I didn't like

Joseph Gil Kleine

Non-Profit Organization Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Very easy to use!

PROS

It is user-friendly and makes our tasks more manageable through its helpful features.

CONS

I can't think of any at this point. I had a seamless experience using it.

Hrvoje

Non-Profit Organization Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

World Youth Alliance review

The user experience was good.

PROS

Great for collaboration and sharind docs in the team.

CONS

Nothing was very displeasant, the user experience was good.

User Profile

Gregg

Verified reviewer

Staffing and Recruiting, 1,001-5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Splendid product with bundles of superb features

Overall I am having outstanding experience with this amazing product.

PROS

This certain product helps me to easily make connections with my teammates and also with the people inside my organization. Apart from this it helps me to access all the documents and also to set permissions whether a particular person can view or edit the document or not is now completely under my control.

CONS

Each and every feature is mind blowing from managing files to customize dashboard according to my convenience. It is totally a complete package with no cons at all.

Angeline

Biotechnology, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Huddle: When Simple is Good

Very strong.

PROS

Huddle is nice because it’s simple enough for all users and there is some traceability. It’s a writer’s dream because it streamlines with word processing. All that aside, it has some nice functionality as a smart device app. That’s really great. Assigning document reviewers didn’t even require training, it was that intuitive. It’s great, controlled shared space in the healthcare and research industry. Great choice.

CONS

I work with large documents and I’m struggling to navigate back to my original spot in the document (after clicking on an in-text link). I must be missing something.

VMS

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed January 2012

On functionality and usability

Huddle is a great on-line service to manage files and folders related to project management. The space is organized very logically and you get access to an intuitive and simple to use interface, that makes managing files and folders a breeze. I can see that new features will be added soon to make the operations much more easy and interactive.

PROS

Simple structure based on project folder with sub-folders and permissions related to the files located in this sub-folders. Version control is most important feature especially if you are using the Huddle space to manage product development.

CONS

Services are not clearly explained and there is a lot of talk to Huddle staff to get this sorted out and get a clear understanding what they can offer. Some features are not redly available, but alternative backup tools are available other places

User Profile

Miguel

Verified reviewer

Computer & Network Security, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Planifica tus proyectos

PROS

Es una aplicación la cual uso para planificación de los proyectos laborales , que te permite tener una organización correcta con tu grupo de trabajo

CONS

Por lo que escucho el servicio de atención es bastante deficiente

ramon

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Title your review.

I did not use it that much but they time I use it it was fine.

PROS

It is intuitive, simple, easy going and fast.

CONS

No cons to be honest, everyting went smoothly.

User Profile

Khurram

Verified reviewer

Accounting, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2020

Huddle's review

PROS

A simple interface for the Client portal and excellent customer support

CONS

Target larger organizations for more than 25 users

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