All Invoice2go Reviews
1-25 of 232 Reviews
Sort by
Jared
2 - 10 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed May 2021
Just another invoicing app
Neisha
Verified reviewer
Higher Education, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2023
Invoice2go, helped my small business look professional.
I am thankful that I did not have to start from scratch to create a professional looking invoice, Invoice2go made it easy. Thankfully I am also able to accept online payments which saves me time that I can be working! In this day and age there is never enough time in the day to get things done, but Invoice2go software was there to help me try!
PROSSimplicity! I did not plan to start a document consultant, it was just an opportunity that I couldn't pass up. Finding Invoice2go enforced that thought. Setup was easy, the site walked me through in just a few easy steps. I was pleasantly surprised to see that the website included Invoice2go Money which I hope to be able to use in the future. All the documents are stored online for later retrieval and use. Another convenience is the integration with QuickBooks. Honestly, if you can navigate QuickBooks, Invoice2go will be easy too.
CONSWell, I did not like the fact that the advertisement for Invoice2go stated there is no credit card needed for setup. When I decided to give Invoice2go a try I had to wait to get to my credit cards because it needed a credit card to setup. I will say that I applied to the Invoice2go Money which was probably why it asked, this section can be skipped. Additionally, one needs to subscribe to PayPal's Business Account in order to be linked.
Reason for choosing Invoice2go
Easy, the link was there.
George
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Easy to learn use to use
I like the ease of use once you have set up your account and all your items or services you plan to offer. I love the app on the iOS platform makes it very useful on the go.
CONSThey are no cons I can think of right now.
Reason for choosing Invoice2go
Free trail and once I notice how easy it is to set up I choose to use this product. I also love the app I can pull ip any estimate or invoice right from my phone.
Brian
Mechanical or Industrial Engineering, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2017
EXTREMELY DISAPPOINTED
I have been using Invoice2go for about two years now. This is my story: Invoices have disappeared from their database on a regular basis over the two years. Fortunately, because I BCC all my invoices, I had backup copies in my email. My invoices that I emailed out did not reach my clients. Invoice2go figured they'd been delivered to their junk mail. Some of our commercial clients keep us waiting up to ninety days before paying, and so we waited. When we finally determined that they hadn't ever received the invoices, it was sometimes six months or more before we got paid. Invoice2go recommended that before sending an invoice, that I contact my customers and get them to change their email setup to accept our emails. When Google Chrome updated, Invoice2go didn't; they were incompatible and it would not work properly. I switched to Firefox but continued to have issues. All of my settings, the email message ...all were dropped when I switched over. As a result, and unbeknownst to me, I was no longer BCC'ing my invoices to our company email. During that interval the database dropped another fourteen invoices and I did not have my email backup to rely on. It took a week in the office with my employees, going through the database, time sheets, and work orders to restore those invoices. The problem was further exacerbated by the fact that I didn't know who the invoices were for, if the jobs had been completed or if the invoices had even been mailed out. I lost all the material lists and the pricing. I also discovered that a lot of customers don't call to complain that we didn't send them an invoice. I cannot use the scroll wheel on my mouse. I even went out a replaced the mouse. I can scroll only with the arrows on the keyboard. When I create a new invoice, I would say that once every five or six invoices it screws up the sequence. If you miss it, it looks like a missing invoice. In my case I had emailed backups to prove that there had indeed been an invoice, but it can confuse the issue. The spell checker will point out spelling mistakes, provide the proper spelling but when corrected the word immediately reverts to the incorrect spelling.
David
Consumer Electronics, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2020
Invoice2go
It’s been great. Gives us a great tool to put together invoices and estimates on the fly using phone tablet or laptop.
PROSEase of use. Available on iOS and Android.
CONSDirect integration with google calendar to input name and address on document. Little heavy on pushing their payment processing and other features.
Reason for choosing Invoice2go
More direct features to what we were trying to do.
Reasons for switching to Invoice2go
Bc this is the worst product in the world
Lawrence
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Invoice2Go is the way to GO!
Always has been a great product, great company.
PROSEasy to use, lots of great features to help manage my business. Phone and Laptop integrated.
CONSIts a little bit difficult to speak to an advisor instantly.
Reasons for switching to Invoice2go
Many more features and ease of use with Inv2Go
Caroline
Construction, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Invoice2go, The Go To Invoicing Software
I love the program
PROSUpgrades and ease of operation for invoicing
CONSSome pricing, and limits prevent productivity
Reason for choosing Invoice2go
Easier to understand, not comically at all. Everything is at my fingertips, available on mobile as well as PC
Julie K
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2017
It was useful until it started rounding up
Nice templates, relatively pain-free invoice creation and submission, decent reports that help my accountant file my taxes.
CONSIt does not take rates out to 3 decimal places. Mileage rates are always out to 3 decimal places. Therefore, every invoice I submit is incorrect and payments are impossible to reconcile. I used to be able to enter mileage rates to 3 decimal places but with recent updates that option is no longer available. I've begged them to change this but so far they have not. Their responses list all the wonderful features of their app, which is not responsive. Also, there are occasional sync issues so invoices created on one device do not show on another. This causes endless wasted hours recreating invoices. The desktop app is unreliable. I'm a long-time user but I'm now searching for a better invoicing program.
Malcolm
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2018
The best fit for my business
I don't have to change how I work and learn a larger accounting/invoicing package. I also can accept credit card and other payments without hassle.
PROSSimplicity of use and works for my business without the overhead of a full accounting package. Syncing that works flawlessly now, they have clearly learnt from the past.
CONSWith the older version, syncing was often a problem and when they revamped the software they simplified a little too much, taking away some much loved features and a delay in getting data back to people. They seem to be improving with their customer service though.
Ricardo q
Accounting, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed May 2023
Nor for Large Companies
I like how easy it was to use very user friendly
CONSThe fact that I could only do invoicing and process payments but i could not use it to pay contractors or vendors or to even do payroll
Sibusiso
Apparel & Fashion, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2022
Invoicing on the go!
with Invoice2go I was afforded the ability to send and track invoices which looked professional. This was at a time where I was just starting my business and I had never written a professional invoice. I came across Invois2go after a brief web search and this has since made my life much easier more importantly it gave me a lot of insight into processing and recording payments in addition to other business and sales related knowledge.
PROSInvoice2go app is compatible with any android device. 30 day free trial. you can customize your invoice in a variety of ways.
CONSNot compatible with ios devices. their starter plan is not flexible and inexpensive enough.
Seth
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Go for INVOICE2GO!
I’ve used it and I’m using it for the past six years and haven’t wanted to switch or find anything else to use because it’s so nice as I described – they even listen to you when you call and give ideas they actually make changes that you suggest to make their product better for you; and eventually for others to benefit from your ideas, as well.
CONSThere are some things you’ll probably want to change about the product depending on your specific business accounting needs. They do listen to you. And it’s not a perfect program, but you can make changes and suggestions and if enough people suggest the same thing or if it’s a really good idea and would ever thought of it that implement it right away!
Reason for choosing Invoice2go
I tried it out, and liked it ,and kept it!
Reasons for switching to Invoice2go
OMG, You can only imagine – I was in the dark ages and turn the switch on to Invoice To Go and now I’m totally enlightened and will never go back to paper invoices!
Troy
Construction, 1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2023
Frustrating
I like it when I can remember to constantly be remembering to go click save every minute or 2. If I didn't, anything could wipe out everything I written in an estimate. A phone call, checking another app, etc. Not every time but a lot of times if I left the screen, I was going to lose my estimate. And some take hours to type up if it's a full house remodel.
CONSI think I already said all the cons in the pro section. This time the app crashed on me and I contacted customer service and they just proceeded to tell me it wasn't their fault because I have a bad connection. Lol my connection is rock solid at my house! I told them a 1 month($5.99) refund would be nice for the time they wasted but just received an email of course they are denying me that too. That was the final straw. I think I wouldve stuck around and grew my company with them but if I'm not worth a measly 5.99 to them, I'll move on before it becomes more difficult to move on!
David
Mechanical or Industrial Engineering, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great simple to use invoicing software
I have looked at many similar packages over the years, and have discussed with colleagues on what they use, Invoice2go has been by far the best I have found. Top features for me are that it looks very professional, it’s is simple to set up and use, the different levels you can choose and customise, payment reminders, and if stuck with something then the customer service is excellent!!. I have been using invoice2go for over 6 years now.
CONSCost - that is all. Maybe just a little cheaper would be good.
Vendor Response
Hello David, we cannot thank you enough for this review of our product and customer support! We are ecstatic that we can keep your workflow professional and straightforward. Thank you for partnering with us for the past 6 years; we look forward to many more! Happy invoicing!
Replied December 2020
Bob
Facilities Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Big Office for a small operator
Great
PROSEase of use, carry in my backpocket, sync with laptop
CONSNeeds an eftpos connection such as square
Reason for choosing Invoice2go
Was around before it
Bobby
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2022
My recommendations
9 out of 10
PROSMultiple reasons- Online, Phone App, accounting, recurring invoices, reporting, customization in designing, reminders, estimates
CONSEvery thing works perfect for my business except these two issues: 1. Sender email ID "MUST" be of the company not invoice2go, it confuses the client and give a negative impact on branding 2. Also under recurring invoices there should be yearly recurring of invoices as well
Reason for choosing Invoice2go
Easy and fast to make invoices
Reasons for switching to Invoice2go
Ease of use
Laith
Sporting Goods, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2021
All OK until the latest update.
Overall it has been fine. The couple of fix ups would make it perfect once again. Also, my mate is getting the Unlimited plan for the price of the basic plan because he had an question once and then was upgraded for no reason.
PROSEverything is easy to use and it is quick to invoice and take payments thru the app on the spot.
CONSIt is annoying that 'categories' cant be purged from within the "add an expense" area. I did question this a few years ago but nothing was done. Up until the latest software update everything was operating flawlessly on my PC. Now there are issues which support is unable to help with.
Rohan
Entertainment, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great App
Love the software guys! Great job..
PROSEase of use. Customer service. Great software and return customer support
CONSPrice a little high unless you hold out for a deal.
Reason for choosing Invoice2go
Long time user. Look after repeat users.
Vendor Response
Hey Rohan! Thank you very much for this 5-star review! We are delighted to hear that your experience with Invoice2go has been so great. We appreciate your feedback, and as always, if you have any further comments, please contact our support team. Thanks again!
Replied December 2020
Scott
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING: