All Paperturn Reviews

1-25 of 139 Reviews

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Ilana

Non-Profit Organization Management, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed September 2023

Just Jump In!

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Paperturn

PROS

Being able to update and overwrite documents without changing links is a lifesaver - our brochure often contains details of recurring events, so we can update dates and re-upload copies without having to go share a new link.

CONS

Users have reported that the accessibility functions are not ideal for those with limited vision.

Vendor Response

Hi there, Thank you so much for your review. We're glad to hear that you found our features useful :) Warmest regards, The Paperturn.com Customer Support Team

Replied March 2023

Jesse

Printing, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2022

Paperturn for Printing Proofs

It's easy to use and so for it seems to accurately show our customers a preview of what their printed piece will look like.

PROS

Ease of use, along with the extra features and permissions come in real handy. We use them to customize each customer's proof Experience.

CONS

Upload time to the server is pretty slow. It'd help us out a whole lot if it could create a high quality ePub file.

Reasons for switching to Paperturn

We could no longer trust that their flipbooks would accurately match the original PDF without some extra rigging via photoshop. Their software was causing some type to fade compared to the original PDF.

Vendor Response

Hi Jesse, Thank you for your review. We are happy to hear that the accuracy of your flipbook meets your standards. Warmest regards, - The Paperturn.com Customer Support Team

Replied September 2022

Christian

Food & Beverages, 2-10 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed December 2020

Very functional and it works

I do broschures twice a year, and share them with my customers.

PROS

Paperturn is really easy to use, and it works. Once you have your pdf ready, it is a question of a few minutes and there you are, your book-reading-pdf is ready to be shared.

CONS

The fees are a bit too high, I would prefer to have a fee per order, not per month.

Reason for choosing Paperturn

Good option and easy to handle

Vendor Response

Hi Christian, We're glad to hear that you like the ease of use of our platform! Thank you for your business and for taking the time to leave us a review. Warmest regards, - The Paperturn.com Customer Support Team

Replied December 2020

Nicolette

Health, Wellness and Fitness, 51-200 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Dependable - Both the Product and Customer Service

Our client wanted a digital version on their annual benefits guide for healthcare open enrollment. In my past carriers, I have used similar products on the market, and was unhappy. Within my first chat with customer service, I was impressed and signed up for a free trial. Anytime I have had an issue, customer service was there to answer my questions (no matter how trivial!).

PROS

My favorite part of this product is that our client can use this on their desktop and phone and there is NO DIFFERENCE between the quality and ease of use. As an account manager, a happy client is the goal!

CONS

There was not one thing that I did not like; telling the truth!

Reason for choosing Paperturn

Paperturn's customer service is the standard all companies should follow (responsiveness, dependable, kind and friendly)!

Vendor Response

Hey Nicolette, Thank you so much for your positive review! We're glad to hear that Paperturn offers the quality you were looking for and that our customer support is there for you when you need it. Warmest regards, - The Paperturn.com Support Team

Replied December 2020

Ben

Building Materials, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Easy solution for Business

Very good

PROS

The ease of use of Paperturn is superb - just set up and go

CONS

Wish I could get a few more documents for the price

Vendor Response

Hi Ben, Thank you for your fantastic review! We're thrilled to read that you found Paperturn easy to use :) Warmest regards, The Paperturn.com Customer Support Team

Replied June 2023

Kevin

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Excellent for our business

Overall paperturn has been great for what we need it for!

PROS

We love that we can host our catalog online and that everything is linked back to our site!

CONS

It takes a little bit of time getting used to but not that bad.

Vendor Response

Hi Kevin, We're thrilled to hear that Paperturn has been a valuable asset to your business! Thank you so much for your excellent review :) Warmest regards, The Paperturn.com Customer Support Team

Replied June 2023

Terry

Writing and Editing, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Taking my digital book idea to an amazing reality!

I am so excited to be able to release my new book in the Paperturn format!

PROS

Besides the ease of uploading material, the bells and whistles that make your publication stand out are amazing. the pop-ups, the embedded videos, and all the other additions make a simple manuscript come alive.

CONS

I'm not sure 100% of the rules about using the pop-ups, etc. I need to fully understand that if I upload some pop-ups and later upload a new .pdf with additional pages, does that mess up the previous pop-ups, having to start over adding them back into the updated .pdf?

Vendor Response

Hi Terry, We're thrilled to hear that Paperturn has brought your book idea to life :) Thank you for your great review! Warmest regards, The Paperturn.com Customer Support Team

Replied July 2023

Rebecca

Education Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Paperturn Rocks !!

Love the software and wish it was a little cheaper.

PROS

Our company loves how easy this software is to use and our customers love to flip through our ebook as well as our services catalog. It looks professional and helps sell our products and services.

CONS

Seems like price is so high for the 3 flip books we have.

Vendor Response

Hi Rebecca, Thank you for your fantastic review! We're delighted to read that our software has been easy to use and has helped your business! Warmest regards, The Paperturn.com Customer Support Team

Replied June 2023

James

Building Materials, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

DTC - Paperturn review

PROS

Simple to use and our customers love the content we are able to provide them through paperturn

CONS

We are limited to a small number of publications

Vendor Response

Hi James, Thank you for your fantastic review! We're delighted to hear that you find Paperturn simple to use :) Warmest regards, The Paperturn.com Customer Support Team

Replied June 2023

Anonymous

501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Flipbook review

Easily allows our customers to view product catalogs

PROS

ease of use, simple uploading, carries links over

CONS

can't embed in most email clients (outlook, mailchimp)

Vendor Response

Hi there, Thank you so much for your great review! We are happy to read that you find our platform easy to use. Your publication's cover page can be embedded in emails, please contact us if you need help setting this up :) Warmest regards, The Paperturn.com Customer Support Team

Replied March 2023

Barbara

Non-Profit Organization Management, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

Easy-to-use for our non-profit needs!

We publish a bi-annual newsletter that needs maximum exposure for both our supporters and constituents. Paperturn provides that with easy-to-use, shareable features. When paired with our fundraising campaign, we are seeing a 10% growth rate with each issue!

PROS

For a one-stop shop communications and marketing department, Paperturn provides easy to use features, customization, links, social sharing -- along with the ability to embed flipbooks in our email marketing campaigns and landing pages.

CONS

We have been so pleased with this product, I honestly don't have suggestions for improvement.

Reasons for switching to Paperturn

Better pricing and customer service.

Vendor Response

Hi Barbara, Thank you so much for your positive feedback. It makes us incredibly happy to hear that you enjoy our features. Warmest regards, The Paperturn.com Customer Support Team

Replied October 2022

Lucy

Construction, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2022

Digital, paperless alternative catalogue

PROS

Using Paperturn has massively reduced the need to post hard copies of catalogues, saving paper, time, money and carbon emissions.

CONS

I cannot think of any cons! I really cannot think of any cons!

Reasons for switching to Paperturn

For a more professional catalogue, quick, reliable and easy to use without advertising.

Vendor Response

Hello Lucy, Thanks for your positive review. We're so glad to hear that Paperturn helps you to go paperless and reduce your costs. Warmest regards, The Paperturn.com Customer Support Team

Replied October 2022

Sarah

Retail, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Flipbooks

Excellent

PROS

Easy to upload and edit brochures. Users find it a lovely product.

CONS

Adding links take time when replacing brochures with updated versions

Vendor Response

Hey Sarah, We are happy to read that you like our platform. Our Clipboard feature could help speed up the process of inserting links, don't hesitate to contact us for more information on that :) Thank you so much for your positive review! Warmest regards, The Paperturn.com Customer Support Team

Replied March 2023

Melanie

Higher Education, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

I highly recommend Paperturn.

PROS

Paperturn is easy to use and provides all the tools I need when posting class catalogs, book gallies, yearbooks and business plans.

CONS

In the beginning, the only con was accessibility. Since then, Paperturn has added that feature.

Vendor Response

Dear Melanie, We are flattered to read about your review. We always try to improve our platform with new features. Warmest regards, - The Paperturn.com Customer Support Team

Replied October 2022

Richard

Arts and Crafts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Flip book experience

We enjoyed the experience.

PROS

Interactive for the viewer and indicates interest in their engagement by us.

CONS

None. We don’t have any problems with the flip books.

Reason for choosing Paperturn

We saw it being used by someone else.

Vendor Response

Hi Richard, Thank you for your great review. We're glad that you're happy with our platform. Warmest regards, The Paperturn.com Customer Support Team

Replied October 2022

Anuja

Education Management, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Great for my Study Projects!

PROS

Paperturn is really easy to use. I upload all my study projects there and got a lot of positive feedback from other students and lecturers. Especially the video function is great because it plays within the flipbook - so no long waiting-time to play an example video in another browser-tab. Would definitely recommend!

CONS

It would be cool if I could also include audio files into my flipbook just like videos. Right now I'm including music videos and make them super tiny, but just the audio file would be a benefit. I contacted the customer service and they said they will implement this soon, so I'm looking forward to it!

Reasons for switching to Paperturn

Paperturn offers more feature and looks nicer than Issuu.

Vendor Response

Hi Anuja, Thanks for your review and feedback. We're about a week away from releasing our new music feature, so you can look forward to crossing that con off of your list! Warmest regards, - The Paperturn.com Team

Replied October 2020

Alkioni

Market Research, 501-1,000 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Easy, enjoyable and effective

Very positive, the support from [SENSITIVE CONTENT HIDDEN] was excellent and thorough.

PROS

The best part about this software is the ease of use, it's super simple to set up and navigate with no training required for any members of my team. The UI is very intuitive and self-explanatory, yet offers high quality results. We will be able to offer our clients premium publications at no great difficulty to the company.

CONS

I would like to be able to further categorise the flipbooks so that an entire library can be shared and stored.

Reason for choosing Paperturn

the UI and ease of use

Vendor Response

Hi Alkioni, Thanks for your amazing review! We're so happy to hear that our platform can provide you with high quality digital publications and that you had a great customer support experience :) Warmest regards, The Paperturn.com Customer Support Team

Replied December 2020

Katherine

Consumer Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Great

PROS

Efficient and great looking to the client

CONS

No cons- I would highly recommend this software to anyone looking for an online portfolio attachment

Vendor Response

Hi Katherine, Thanks for a great review. We appreciate your business and thank you for the feedback. - The Paperturn.com Customer Support Team

Replied December 2020

Kristen

Real Estate, 11-50 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Easy to use, beautiful presentations!

Great - I just talked to customer support on Black Friday when a promo code did not apply correctly and they immediately credited my account,

PROS

Paperturn gives us an easy to use platform for presenting our multipage real estate brochures in an eye catching presentation.

CONS

I am pretty tech savvy, so found it simple

Vendor Response

Hi Kristen, Thank you for your review and your kind words. We're very happy that you're enjoying our platform and that our customer support could help you so quickly. Warmest regards, - The Paperturn.com Customer Support Team

Replied December 2020

Ed

Entertainment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Las Vegas Stronger : Event Proposal

Compared to the competitors out there, for the price and features this was well worth the purchase. We were able to raise a ton of money for our event.

PROS

1. The ability to overwrite our pdf proposal as new content became available. 2. The ability to password protect document for investor eyes only. 3. The ability to track who and geo location of where our document was viewed. 4. Best alternative to sending a large pdf document via email. 5. Portability.

CONS

Worked as described. No complaints. The only complaints my document recipients had was the zoom in and out feature.

Reason for choosing Paperturn

Price and Features

Vendor Response

Hi Ed, Thank you for your flattering review. Your positive feedback means a lot to us, and motivates us to do even better! Warmest regards, The Paperturn.com Customer Support Team

Replied December 2020

Gladys

Accounting, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2023

Must Have Tool

Love Paperturn

PROS

User Friendly, not complicated at all.

CONS

Everything is so simple.

Vendor Response

Hi Gladys, Thank you for your positive review! We're thrilled to hear that you find Paperturn user-friendly and easy to use! Warmest regards, The Paperturn.com Customer Support Team

Replied July 2023

Jessica

Recreational Facilities and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Easy, Interactive, and Valuable

PROS

The software tracks very valuable click data and gives us insight to what products our clients are most interested in. The search feature also makes it easy for both our staff and clients to reference information about our products.

CONS

Be able to connect to Google Analytics with the free version.

Vendor Response

Dear Jessica, Thanks for your review. We are happy to read that our platform is easy to use for your staff as well as clients. Warmest regards, The Paperturn.com Customer Support Team

Replied October 2022

Viktoria

Machinery, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great platform

PROS

Paperturn is easy to work with. the platform has plenty of self-help videos and great customer service.

CONS

Nothing so far. We have only been using the platform for a few weeks and everything works as expected.

Vendor Response

Hey Victoria, Thank you for your great review! We are so glad you enjoy our platform :) Warmest regards, The Paperturn.com Customer Support Team

Replied March 2023

Ian

Paper & Forest Products, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Paperturn excellent for online technical publishing

Very good easy to use high quality and most of all our readers find it easy to use.

PROS

Easy to use with good support graphics and zoom work well which is essential as we publish technical books.

CONS

No real dislikes would always like greater reporting.

Reason for choosing Paperturn

Price and ease of use

Vendor Response

Hi Ian, We are flattered about your review. Thank you so much! Warmest regards, The Paperturn.com Customer Support Team

Replied October 2022

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