About QuickFill

QuickFill software was built with a strong framework and has been providing publishers with the features needed to fulfill subscriptions, bill and renew them, and provide customer service, as well as to generate a wide array of reports for accounting, marketing, analysis, and so much more. Whether QuickFill is used through an in-house installation or in the Hosted QF environment (SaaS with data center security, immediate updates, and availability through web-capable devices), customers can rely on QuickFill's relational database to deliver a solid subscription fulfillment solution.

With QuickFill, experience data entry with built-in validation tools, ample fields for storing and reporting additional customer data, and a multitude of ways to locate and report o...


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26 Reviews of QuickFill

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(8)

8

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

March 2021

Mary from Just Between Us

Company Size: 2-10 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Where Would We Be Without QuickFill??

We’ve been using QuickFill for over 20 years and have been very happy with it. The software has been a perfect fit for us and handles all of the circulation, fulfillment, and accounting aspects of our smaller publishing business easily and effectively. Their customer service is excellent and their tech support extraordinary. (I can’t think of a time tech support couldn’t answer a question or solve a problem our staff had). When the pandemic hit suddenly last year and we were only given 24 hour notice that our building was being shut down, the team at CWC moved us seamlessly from a desktop application to the Cloud platform—in less than 24 hours! Amazing.

Pros

This software is intuitive and easy to use. As a faith based non-profit publisher, we have a small staff (7) and utilize many volunteers. It is easy to train new volunteers on QuickFill. Data entry in the system is straightforward and easy to learn and the variety and comprehensive nature of the reports is indispensable in tracking our circulation and financial growth. Options for setting up and changing renewal series and/or billing series is equally straightforward.

Cons

The only negative for our company is that handling group subscriptions in QF is a bit cumbersome. We receive a lot of group subscriptions and managing them is not always as easy as we would like.

Reasons for Choosing QuickFill

I had several professionals who worked for large publishing houses help me in selecting a new circulation and fulfillment platform. It was a unanimous decision to choose QF.

Reasons for Switching to QuickFill

A simple database was totally inadequate for managing the subscription fulfillment needs of a growing business. QuickFill met our need when we were very small and has continued to meet our needs as we've grown.

March 2021

Robin from Buffalo Spree Publishing

Company Size: 11-50 employees

Industry: Publishing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

March 2021

Buffalo Spree

There are some features I have not yet mastered or explored, like generating renewal or billing letters right from the system, or setting up automated scheduled reports. Quickfill is great for where we are right now in our business, but also has the capacity to grow with us.

Pros

It's very intuitive on the data entry side. There are tons of reports and analyses you can pull. The cloud based platform is ideal for our new "remote" office situation. Great support when I need it.

Cons

I am not able to enter credit card orders into the cloudbased software, to be processed from there. We still have to hand enter phone or mailed credit card orders off-platform.

Reasons for Choosing QuickFill

We were considering buying Ad Genius and bundling Subscription Genius with it, but did not end up making that switch for our advertising CRM

Response from CWC Software

Replied March 2021

Thank you for your review. We appreciate the feedback. At this time, QuickFill integrates directly with one credit card processor, and we're working toward integration with others in the future. Support staff will be reaching out to you to discuss credit card processing options further.

May 2017

Jeremy from Tiger Oak Media

Company Size: 51-200 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

May 2017

Very easy to change offers and promotions on the fly. A good commerce page for the non-technical

An inexpensive multi-faceted ecommerce solution tailored to the Media industry. The platform has increased efficiency and allowed us greater flexibility in promoting our products.

Pros

I can run price testing and change offers while tracking results very quickly. The forms are tied directly to the database allowing us to easily cross-promote between products and customer segments. Managing the forms from the database also allows for documenting updates, changes, preventing duplication and really allows a great deal of flexibility. The tech support is also very high and very responsive. Superior to most of the other SaaS vendors I've worked with, and considerably more responsive.

Cons

Because it's a fixed form built to interact with a database there is functionality that is challenging, but only at the fringes. Updating graphics has to be done by CWC so it's not as fast or real-time as testing offers and prices. Hopefully a future build of the page will allow users to more quickly make graphic updates.

March 2021

Suzi from Leisure Media 360

Company Size: 11-50 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

The Ease of using QuickFill

Being able to have our subscribers pay online and we can import the payments as often as we need to. We brought our bigger publication in house for us to handle instead of panning out to a fulfillment house. The fulfillment house was not satisfactory and we had customers very upset about the customer service they were getting. QuickFill worked with us to bring the database into QuickFill without any major inflictions.

Pros

When I was first introduced to QuickFill, I could not believe how data entering was so easy. I find the reports give me the information I need and are easy to use. Importing into QuickFill is also simple and without errors. Getting help with customer service is very timely and without any or much wait.

Cons

Sometimes it is hard to look up a customer if you don't have much information. Being able to use a telephone number or street address would help immensely for lookup.

Reasons for Choosing QuickFill

Our old system was antiquated and not up to speed. It didn't have enough options for demographics.

Reasons for Switching to QuickFill

QuickFill had so much more to offer, importing from an excel spreadsheet, including the ability to pull off my own billing.

Response from CWC Software

Replied March 2021

Thank you for taking the time for this review. We appreciate your feedback. The Customer Search Report, located on the Customer Lists Report menu, provides the ability to locate customers based on telephone number, purchase order number, or payment number. You can also use wild cards on this and other report filters to find what you're looking for. Please contact support staff if you have additional questions or concerns.

March 2021

Rhonda from Hatton-Brown Publishers Inc.

Company Size: 11-50 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2021

Quickfill Customer/User Review

By purchasing and using the Quickfill software, we are able to process our subscription requests more quickly and efficiently. It has a tremendous import/export capability that also helps us bring information into a database management program we use to do specialized mailings/emails/faxes to our subscribers. I couldn't ask for a better program and the tech support staff are always friendly, quick to respond and helpful.

Pros

Quickfill is an AMAZING product! It is very intuitive and is extremely easy to use. Before becoming a QF user, we had our own programmer and custom written software and I much prefer to use Quickfill because of it's setup and ease of use. It will show messages that make circulation data entry very quick and efficient, even for an audited set of information. The integration into our existing business process well over 10 years ago was very seamless and efficient!

Cons

I wish there was a way to change the order the subscription orders appear. Currently it shows the most recent order at the top, but I would rather be able to sort the viewing by our publication codes, which would make keying more efficient.

Reasons for Switching to QuickFill

The previous system was an IBM mainframe program. We wanted to move away from the mainframe environment and toward PC based programs. I couldn't be happier with the choice.