e-Builder is a great product for owners who manage large capital budgets with many projects. The cost module interfaces with out GL system so there is no duplicate entry into a capital software. This means increased financial controls but it's great to have all of the information in one place. The e-Builder development team is great at responding to client suggestions and they are continually upgrading the system to make it a powerful tool that is extremely user-friendly.

Granting permissions in the folders is cumbersome if management likes continual change. We have a director who is constantly wanting changes and permission changes are not the easiest to make when you have a large folder structure built with subfolders like in Windows. It would be nice to be able to grant separate permissions for specific tasks but the permissions are set for groups of items. It makes sense but also limits the permissions the system administrator can grant to others.

Overall e-Builder experience is great, starting at their support desk; which by far is one of the best I have worked with. Many knowledgeable folks on the other end of the phone. Many have been promoted to Business Analysts, which says a lot for the company as a whole. I have worked with some Business Analysts on school district specific needs and have been very pleased with our outcome. Also our account Rep has always been in touch to make sure that we are getting what we need and I also get monthly reports from our success manager letting us know how we are looking statistically. All support form e-Builder is greatly appreciated. Through my 5 years with e-Builder I have been able to complete my e-Builder certification and attend many very intuitive webinars which enhance my position. Always learning something new. I also have met some very great people at other organizations that use e-Builder and together we are able to collaborate how we use the software.

I was hired to re-implement the e-Builder software. It requires an understanding of the data and the fields that need to be populated; and why you are populating those fields. Integration is an integral part of a successful implementation and it is very important to have all players that know about data included in initial discussions. e-Builder is easy to use and they have many tutorials in their community portal that showcase each module with examples of how it can and should be used. The reporting module is easy enough for all users to use and enhanced reporting with BI is available for those that have a bit more knowledge of report layout.

Searching for documents across all projects could be enhanced. Systems created on global custom fields always means there can never be out of the box standardizations, so a lot of time is spent re-inventing processes or forms that should be standard to all. Working in contacts and user setups could also be enhanced. The mobile module needs enhancing on Androids.

Tracking processes, Change Orders, looking for stored documents, managing invoices, etc.

Not easy to use at all. Many issues may be due to the implementation and not you. The owner of the enterprise is Broward County Public Schools, so I really don't know if the issues are due to you, or to the owner.

When I want to export a list into Excel, its easy to do. BUT...if the list goes over to another page, then I have to go to the second page, and generate ANOTHER spreadsheet. Then I have two spreadsheets with identical name that I have to consolidate.Also, When I print an attachment (and by print it can be show as a pdf or word document, E-Builder does not keep the name of the document and gives it a generic name. If I have several of those PDFs open, I don't know which is which.I only understand about 10% of the software capabilities. Not user-friendly AT ALL. It is absolutely counter-intuitive to do anything, and training here is exceedingly poor.I like to produce charts. I've tried to self learn how to do so. Impossible.I see there is something like a Dashboard. This would be so useful to customize so as to have a lot of important information on a single screen or report, but it has been impossible for me to get ahead on this.

I am a Materials Coordinator. Per my Agency's format- I am mostly in folders: Progress Photos ("04"-07); 03-01-09; 03-08 through 12-all subfolders; 03-16-01-all subfolders; 03-16 & 17-all subfolders. I look at submittals via Submittal Register. Processes I use most is consultant daily activity report (DR_) and equipment report (DARCA).

It is a method to get at much info into an electronic format. As in the Microsoft Office software, the method of entering info into e-Builder vary from Process to Submittal, etc. In short, no consistency. I use the file naming convention format for record keeping for non-e-Builder projects.

Unable to get a simple Excel list of file names, with upload date (a harmonica), found in a folder directly from e-Builder software. It drives me nuts I can only see two or three documents in the tiny window when I do materials review & file naming consistency. I create my own Excel sheet manually. I select an individual document, "Properties", copy the file name into an Excel spreadsheet-repeat steps. When a log can be created directly from e-Builder (an orchestra), it is in WORD (useless for sorting) in narrow columns stuffing long file names in multiple rows & extra useless verbiage filling the remaining columns. It can be edited, with the time wasted doing that, create an Excel spreadsheet manually. In the file naming convention, there is no File TYPE ID to identify material certification info (photo of object's marking, pdf of paper tag, cutsheet) collected in the field. Currently I use "MS_" for "Materials Sh**t." Sorting by "MS_" brings up lots of "Miscellaneous" documents when doing closeout review. Adding suffice "TAG_" would help; it appears to not conflict with the current file naming File TYPE IDs.

A superior and effective tool for managing all documents involved in my design and construction projects

Centralized aggregation of all project information. User-friendly and portability. Use in the office on your desktop, on all your smart devices-- all project-related information at the tip of your fingers at anytime and anywhere.

While the cost of adoption may be a potential hurdle initially for some small organizations, the benefits it brings to all stakeholders: design/construction/ institutional users will more than pay for itself in the long-term.

I used to work as an assistant project administrator for a university facilities engineering department and e-Builder helped us in so many ways, especially at the end of our fiscal year. All contracts and addendums and what we owed/ were owed was all on one easily navigable place.

E-Builder keeps files, bids, insurance policies, and other sensitive documents organized and secure throughout the construction process. It is easy to track addendums, revised budgets, and extended contracts with this software.

There is a learning curve with e-Builder, but with some practice using it makes the process of completing a construction project much more efficient (from an administrative standpoint).

Lots of flexibility in customization of workflows. Easy searching for projects and finding out information about projects at a glance.

Custom reporting at times is restrictive due to different sections of data. Also, there is no all transactions type of report for fiscal transactions. Access to different modules is too broad at times when it would be preferable to have a more narrow focus on different types of data. Submittal module can be confusing and wonky for some users at times.

Ease of use \ dependability \ easy access to outstanding customer service and support \ ability to create custom reports

With ease of use come some limitations in report design. Cannot search by company number to find a company in the contacts module.

It is good at tracking issues and rfis.

The submittal app is very difficult to navigate and use properly.

Overall, it is a professional system, and I would recommend it as overall is most important, as all systems lack in some areas.

Broad based and organized storage of material and information

Search ability simply was very restrictive

There are tons of other project management software tools out there - I would not recommend this one.

PO tracking abilities are good and the overall user interface is fairly straightforward. E--builder is not quite ready for prime time - we have submitted ideas to them for incorporation so the users have to make the product better. Who has the money/time to give a company ideas so that we can get charged for licensing while they benefit?

So many to list. The pricing is horrible for all of the software's limitations. As my title suggests, it is basically a very expensive file organizer. The scheduling platform is awkward, importing files into the file structures is not straightforward, image editing that you want to do and share with your users is very limited and I find that edit images outside of E-builder first and then import them, you cannot record all of your correspondence created within the software (i.e. a full copy of what you sent out to another user), the side layout menu and the top tab organization is not intuitive and you can get completely of one project and into another without realizing it, etc. I would write more but I have to finish making pdfs of files that I need to import into E-builder because I cannot create them within E-builder.

I do appreciate the support team, i've been on that side of software before. Thanks for all the work you guys do. Also, thanks to the other teams at e-Builder that make all the magic happen behind the scenes.

Customization of independent processes allow multiple departments to interact within the same workflows. Version control on documents module always keeps document organized and easily accessible. The use of reporting to extract the data needed is always a plus. The future expansion of the APIs is going to make this software even more powerful!

Some high priority bugs still take to long to get resolved. Replication of certain bugs limit the eb development team to fix issues in a timely manner. --- Some items cannot sit in a process or whatnot, waiting for the eB dev team to look into the issue. Some things have to move at the speed of payments.

Underwhelming and some modules (i.e. Submittal) are overly complicated and time consuming

The ability to keep project information all in one place for all team members to have access to and interact with.

Changes are made by e-Builder developers who then update the client e-Builder platform and the updates "break" previously functioning aspects of the system (i.e. ability to upload files with comments to the submittal review process). Then when the issue is submitted to e-Builder for correction it is ultimately ignored and left unresolved. (Note: this issue has been on-going for more than 30 calendar days with no resolution in sight)

This system has been very helpful with locating where forms, invoices, contractor pay apps, task orders, and etc are in the process. In addition, identifying where the bottlenecks are and allowing us to quickly address them to either remodify the workflow or provide additional training/support to staff within the process. Great reporting tool as well for urgent requests by upper or executive level management.

System is user friendly, nice to track what is sitting in peoples "current step", report wizard is nice to help generate ad hoc reports, and cost summary hold people accountable to how much is budgeted for their project.

Show more video demonstration on different BI reports and Dashboards. Have standard dashboards step up from EB. Do a workshop on how to setup a BI Dashboard and see if others in EB community can share theirs. Other simple video demos on Import Tools (i.e., project imports, etc) More improvement on Planning Module. Many of the features and functions see to be tedious or extra clicking or difficult to run cash flow by month. Video demo on Scheduling module and setting up a schedule for a project and running a cash flow. Then run a nice dashboard to show the project with cash flow curves and project details.

My Agency is involved in the construction of a number of projects for the State of Georgia; e-Builder provides a platform whereby many points of information, data, etc. pertaining to these projects are available within a click or two of my mouse.

My main interaction with e-Builder is the filling out of work progress forms; in the beginning, there were a few very frustrating shortcomings in the form process; after contacts with your IT department, most have been corrected; the chief of these was how easy it was to lose data that you had just entered in the forms; a current nuisance [that I'm sure has always existed] is the inability to "Tab" from some parts of the form to adjacent parts.

As the eB Admin, initial training and design of the system were crucial to our success launch. I was given the proper tools to fully understand the functionality of the software. We crafted a well thought out, detailed approach to what our implementation would include. This approach did not overwhelm staff for training/adoption. By keeping it simple and streamline in the first year, staff gained the knowledge and confidence necessary for buy in of a new system. Now in the second year of use, we are fully understanding how all data from various modules relate to one another, giving a fully integrated, dynamic project management approach to our projects.

The communication tools available for all project participants. This transparency gives all participants a better control of real time reporting and management.

Some of the modules still feeling a little cumbersome- Scheduling seems a little tedious to set up, and make revisions.

To process submittals and RFI's in a timely manner along with submission of reports.

Submittal process is great until you try and change a comment, system doesn't allow a coordinator to change or delete a comment that he or she may have placed. Bummer. Reports are clean and easy to configure with excel.

See above comments regarding my issues and or concerns.. If the issue with comments can be cleaned up it would help a lot. Also when a revision is created I had an instance where the submittal could not be returned to the subcontractor who issued it. Related tried and couldn't provide a solution.

I like how e-Builder has a cost management, program schedule capability, and structured workflow processes that allow our users to control their projects from start-to-finish. The new implementation features that will be rolled out in the coming months will also be a valuable asset to our future growth with e-Builder that we are excited to be a part of.

Some of the more advanced features of e-Builder (BI, reporting, dashboards, etc.) require a higher level of sophistication that is sometimes difficult for our organization to "bridge the gap" when it comes to effectively utilizing these features. If some of the background coding was done by e-Builder in lieu of our forces, this would be more helpful for us specifically.

Simple organization of our materials. Relative ease with finding projects and documents. The ability to allow access to many users for efficient collaboration.

The structuring has saved us a lot of time and effort. Addition of information has been an easy process, and the security of knowing these materials are stored here and not to be tampered with has been relieving.

Not having a visual representation of the material takes a lot of guessing when opening files. Also, when creating larger reports, the program has a tendency to crash. More built-in reporting capabilities would be much appreciated.

We are planning to bring all the timesheets and our customer billing system to the e-Builder. It will help our team to gain more controls on the process.

It is flexible to be configured in different ways for different businesses and tastes

The performance issue is becoming more consistent

EB has a lot of featured that that in my opinion important from the project management perspective. however, it is not all available for everyone and depend on the credential access that the user has. All the features I found it friendly and easy to use after I understand them

A full user help need to be available for all users in order to see and understand the EB capabilities and may ask the admin to have it available to use. That is a challenge that we are facing during using EB

Overall I was very pleased with my E-builder experience. It allowed for a command centered approach while still fostering a strong collaborative effort.

The collaboration features in my mind, are what make this document most useful. The transparency it allows by seeing who has a document in their court I found very critical in establishing ownership.

The initial learning curve is high but I think that was also encumbered by how the file system was set up by our construction managers.

I think of e-Builder as a big storage facility and I can depend on it when i need to retrieve data.

This is my first time working with a product like e-Builder, so I cannot compare it to any project management software out there. Saying that, I like e-Builder because it is super easy and user friendly. I utilize the home page and the workflow in your court feature a lot.

It can be frustrating when e-Builder is slow. I have the indicator on my home page that tell me when e-Builder is slow. The "bar" changes color from green to yellow or red. Today, the entire morning the bar color was red. Right now, at 12:37 pm the bar color became yellow. I do experience slowness every week.

It keeps our KH and budget in e-Builder lined up. When the systems are tied out we know we can move forward using the tool effectively.

I like the approval process setup in the system. It seems to work efficiently and helps guide projects from beginning to end. I think having documents and approvals for each is good as well.

Sometimes I get overwhelmed with processes and emails setup by the Facilities team. We need more users on our team and that is not an e-Builder issue.