Twilio User Authentication & Identity vs Rave Panic Button
Twilio User Authentication & Identity has 52 reviews and a rating of 4.81 / 5 stars vs Rave Panic Button which has 31 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Once it has been set up, its extremely easy to use. I like that there is a clipboard option, so I can easily save the code it gets me and paste it into the program to log in.
- The user experience is good, Authy knows what I need, and the limitations that I can have if I lose my phone, the back up process is easy compared to other apps, they have a nice and neat design.
Cons
- Another minor annoyance is that you can't rearrange or sort the accounts.
- I miss the functionality from Microsoft Authenticator where I can receive a notification and just approve the access, but it's not a big deal as it only works with Microsoft accounts.
Pros
- I like that when an employee activates an alert it lets the rest of the staff know quickly through a notification and text. It also uses GPS to geolocate where the alert is coming from exactly.
- Easy to use, staff assist is very helpful in using the App as most people panic just from using the software. Staff Assist gives the users confidence.
Cons
- Holding the panic button down for 1.5 seconds only to be asked if we want to actually dial 911 burns valuable time that could be use to communicate with an emergency dispatcher.
- I suggest eliminating the 1.5 second delay and/or the call confirmation question.
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