All Fomo Reviews
1-25 of 122 Reviews
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George
Marketing and Advertising, 1 employee
Used less than 12 months
OVERALL RATING:
4
Reviewed December 2021
Snazzy and cool out of the box
Erin
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Intuitive and easy to set up--important for a non-coding marketers like me
Great social proof. Easy to use. Looks slick. Has impressed all the right people :)
PROSIt was crazy easy to set up. I didn't have to google any terms. They even insert the code for you if you want! The toasters look great and integrate with Zapier, which is important for my workflows.
CONSIt's a bit pricey, but since we're selling a high-cost item, all indications thus far are that it's worth it.
Anonymous
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
As a community-oriented website, FOMO does a great job of creating a sense of constant activity.
Conversions.
PROSThe control and integrations. It does a great job of letting you use FOMO exactly how you need to use it.
CONSI was a fairly early adopter, so had some hiccups, but their development team quickly addressed the problems.
Curt
Sporting Goods, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2020
Not convinced this actually drives sales
We ended up uninstalling just because it felt a bit tacky and there was no way to tell if it was working.
PROSIntuitive, easy to use and understand. It's clear what the app is intended to do and we have never had any bugs.
CONSThere is no way to tell if this actually improves conversion right or drives sales. There is also a chance that it has a negative effect, but we have no way of knowing.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Increase engagement and conversions
Support was helpful and the tool is very effective.
PROSDefinitely increases engagement and conversions. Very effective and easy software.
CONSWish it was a little easier to implement with magento but pretty straightforward.
Anonymous
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Social Proof is an awesome concept - And support is fantastic
Tons of integrations and flexibility on how to use the software. Very simple to use dashboard, and easy integration with Shopify and third-party social apps.
CONSMobile UI I wish it was more customizable, the slide up bar on mobile takes up a bit too much screen real estate. For now we just use on Desktop after conversion rate studies.
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
We use Fomo in our e-commerce store to encourage purchases.
I love that it shows we have active customers purchasing. This can be particularly exciting during a big sale or release. It lets customers feel like they're part of the action even though purchasing on a site is a fairly stagnant activity.
CONSThis is a fairly simple software so I don't see any large ways it needs to improve. We have a fairly simple aesthetic though so we're not looking for any crazy designs or options for this.
Tam
Verified reviewer
Leisure, Travel & Tourism, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Amazing support
FOMO helps add social proof to our site and has helped improve our conversion rate
PROSTheir support team are friendly, responsive, and great at communication. Plus they actually help you solve the problem rather than point you to a blog post that tells you how to do it.
CONSThe UI isn't always intuitive but once you get used to it then it's pretty easy
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2018
Great concept for an app - does exactly what the name suggests!
Pop-up FOMO feed & integrations with a variety of software we already use = great. I appreciate that it creates some stress/motivation for visitors.
CONSDesigning the pop-ups is a little cumbersome, difficult to make them look 100% right (perhaps with some CSS the end-result would be better, but I'm looking for no-code solutions). Also wish FOMO had ability to work with promo codes/coupons with expiry
Brian Del Terzo
Verified reviewer
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Exactly what I was looking for to implement social proof on our website.
I have to admit that I got a little hung up during implementation. The purpose I was implementing FOMO was for the social proof to visitors of others filling out our contact forms... This required the implementation of a beta feature that did exactly what I needed. Thank you!
PROSThe solution was very easy to understand and implement.
CONSA few more options for the look and feel of the notifications would be nice.
Vitali
Verified reviewer
Accounting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
One of the best services social proof
Really increases the credibility of your site Social proof is really works
PROSJust a huge amount of integration with apps Google Analytics to measure conversions Custom web form integration Super Sized Fomo promotion Frequent updates and improvements
CONSExpensive for such a service Tariffs are not based on unique visitors, but on the number shown notifications
Mike
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Fomo is amazing. We use it on idetail.io a mobile detailing service. It's super easy to setup.
More online conversions.
PROSWhen people go on a website, they need to see there's live action going through the site, hence FOMO. it's like going to a restaurant, people will be attracted to the restaurant that looks busy and have the longest line. Everything about this software is great. The support team is amazing also, willing to respond within hours to any question I have.
Rachael
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Business School Selling Techniques in Action
The most useful class I took during my MBA was about how to influence others. Selling psychology has become a favorite topic of mine as it relates to eCommerce. The Fomo app allows me to put psychology theory into action. And customers respond well to it! Even friends have mentioned how cool it was to see what people were buying when they were shopping on the site.
CONSThe cost is a little high for the value it adds. I'm also afraid that it takes too long to load on my site.
Mike
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Fomo is easy to use and helps drive conversions
Improved conversions
PROSFomo is easy to set up, the customisation for both mobile and desktop means that i can tailor a solution for all of my customers regardless of platform.
CONSHaving to log into an external website can be annoying at times. Other than that thought its a well structured website offering a great service
Viktor
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
They are the pros of social proof marketing tools
I am very very easy to please with a product, but many tech companies manage to upset me with their customer service or the hiccups of their products. FOMO has never let me down so far. Their customer care is excellent and you get the feeling that they really know their stuff. (And I also like their marketing, it's actually quite funny).
PROSI like that it integrates with MemberPress and with a lot of other software such as Stripe. Customer service is very friendly and helpful.
CONSThe original set-up can be a bit complex at first, but once you know your way around it, it's actually pretty simple. Also, I wish it integrated with Paypal.
Reason for choosing Fomo
I didn't like Provely's way of being implemented on the website. I like Fomo because it integrates directly with Stripe and Memberpress.
Chris
Retail, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Believe the hype - This is the best website app EVER!
Yes fomo is easy to use, it's great value for money and has tons of integrations. But the real reason why it's it's the best app that I've EVER used because it makes me money. Results are more or less instant and pays for itself a thousand times over. I'm now running fomo on all three of my e-commerce websites and you should too!
PROSIt far exceeded my expectations and instantly boosted my conversion rates.
CONSNone. I just wish they had more apps for me to use on my websites.
Pawel
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Great app with outstanding support
Fomo has a super powerful feature set yet it's fairly easy to use. We liked the fact that we were able to customize it further with their API and that we got such great support during that process. We've had great results; the conversion rates on our site have definitely increased as a result of showing social proof.
CONSSome features (like Insights) are not super intuitive and take a bit of time to get used to. But that's certainly not a deal breaker. 99% of the app is easy to use.
Saleem
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Perfect software that works exactly as described with the best customer service I've ever had.
It's simple, painless, and effective. I set it up over 6 months ago and and for the most part it's been on autopilot since. The few times I ran into trouble, customer service was incredible -- they literally implemented a new feature that I requested within days.
Charlie
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
GAME CHANGER!
INCREDIBLE! Looking for a legitimate solution to social proof marketing? Look no further than FOMO!
PROS[SENSITIVE CONTENT HIDDEN], FOMO and the whole team ROCKS!! Amazing communication, quick problem solving and an innovative HONEST approach to marketing! What’s not to love?! Thank you so so much FOMO!
CONSNo difficulties integrating FOMO whatsoever, as long as you have a basic understanding of computers, the internet and a keyboard / mouse :-)
Reason for choosing Fomo
Honesty. Integrity. Transparency in proof of concepts. In marketing, these traits are far and few between.
George
Marketing and Advertising, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2021
Snazzy and cool out of the box
Generally, I really liked it. I think the notifications worked, the templates were quirky and gave me some unusual ideas to play with. Prospects even mentioned that they found them amusing and brought it up in sales calls more than once.
PROSI've seen a lot of site notification tools that are very e-commerce focused. What I liked about FOMO was that it was easy to configure for B2B service-based business. Simple templates which work really nicely like "41 Financial Advisors are viewing this page now" worked really well for the use cases I had. Frankly - I also liked how the templates looked straight away out of the box, they didn't require much customisation to look great.
CONSI found the initial rules that notifications came with preset (although sensible) a little convoluted to get my head around at first, but it was no big deal.
Andy
Sporting Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Great program, I just didn't see a large uptick in conversions during Christmas time
I can't really say at this time as it was very confusing to see whether there were benefits.
PROSEasy to upload and use. Very simple user interface and once it's going you can immediately see them on your site.
CONSDifficult to quantify the increased conversion. It was difficult to see what the impact was on the customer while on the site. I expected a lot more conversions with this program and at this point I don't know if it made any difference at all.
Guilherme
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
An Awesome tool, easy setup, nice layout and very usewfull for any kind of business
More interactive page
PROSThe way we can increase our social value and improve visits on produt pages! Fomo engages potential customers, and when users see a nice product in the widget he just need to click on it and then purshase the product.
CONSThis tool affects the load time of our sites, but worth it! And in my installation (integrated with woocommerce) somtimes the field {{time_ago}} don't appear
Lalania
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Proof at a fair price
I haven't run into any problems, and when I thought I had one, they were quick to point me in the right direction.
PROSI tried another software that offered a similar service. It was twice the price and didn't offer the customization. Fomo allows you to add your own logo, change the timing and style of the pop-ups, and has great help when you have questions.
Kyle
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
The power of social proof
- super powerful software, social proof is amazing - will boost conversions on your site - very customizable - great integrations - customer support is fantastic.
CONS- set up can be challenging at times but stick with it and you will be rewarded! - templates vs events can be a little difficult to understand at first
Owen
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Great product. Does what it says and engages our web visitors
Simplicity without loss of functionality integration ability Customisation of display, frequency and more
CONSnot much to dislike to be honest. We were originally able to manually add events to bolster our actual on-site events but that seems to have been removed. It was a handy feature.