Hotjar has an amazing feature which allows to record user behavior. It is extremely useful to understand how users are interacting with your product.

The biggest downside is that I am unable to use the heatmap functionality for the email signup popup that is located on the site.

Good tool at an affordable price to understand how consumers engage and behave.

It is very easy to integrate using google manager or directly paste the code. One of the best thing in HotJar is Heatmaps it shows me which part of my website are working well.

Really cool tool to help you evaluate where users go when on your site. The software is intuitive and has nice reporting.

The learning curve is basically flat. The product is cheap and has a great free version.

Easy to use and implement on website. Quite good integration system on website.

Hotjar is a great tool to track user behavior on your website. I recommend it, for smaller websites the free edition will be perfect.

Hotjar is super easy to install and easy to use. I love the tools that get straight to the point and help you do your job.

Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and  professional customer support.

It's easy to use, and provides me with detailed information on which elements of my site are working 'well' and which are underutilised. The 'video replay' function is the best feature for this.

It's not the easiest to set up but still manageable. That's the only downside I can think of.

Hotjar is easy to use, easy to set up and pulls great data from your website on usability and conversion topics.

It will allow you the opportunity to further analyze the data of google analytics. With so many excellent features this popular tool will help you to do basic and effective research on your website.

HotJar is great for anyone who has a website and offers a paid monthly service and wants to improve the user experience. It's also cheaper than some other services we've used.

Sometimes, when trying to hide the private information of a customer, it went overboard and aggressively hid a lot of information which was part of the app itself and not the customer's data.

Love how easy Hotjar is to use, the features allow you to really gain an insight into what webpages are working and what aren't - allowing you to boost user experience and conversions.

It's tough to think of a disadvantage to HotJar or a problem I have with the software. It tracks critical data.

Maybe as I go alone this whole become more evident as to why the price is what it is but for now, it seems unnecessarily steep.

I was unsatisfied with other Heatmapping and recording software.

Super easy to set up and integrate with practically any website. Data is pulled in right away.

My overall experience with Hotjar has been great. I love the flexibility and easy to use interface.

In my opinion, Hotjar has at least two big problems, first is the limited page height that is set at 1500px and the second one is the disabled feature for cross-domains.

Great and inexpensive tool for improving user experience.

Hotjar helps you understand how your users interact with your website. I work at a SaaS and it has been very helpful in improving our UX/UI and also for customer support related tasks.

Hotjar was saying to me who comes to my website, who reads my website, who wanted to learn, who clicks etc. Hotjar is very good and I love Hotjar for this.

It's very easy to set up and share data with clients. The heatmaps have been super helpful and the recordings are indispensable.

Overall, amazing experience. Recommended to anyone who is into website optimisation, SEO, and technology.

Loved how easy installation was. You just need to remember generating these for each landing page, but otherwise it is so easy to just get the code and install it on your page, it's great.

I don't know how it works, but it just does and it's amazing. Providing great insights in how visitors use our website.

This software is definitely worth the money, it provides an excellent ROI, it's not pricey by any means.

The support team and user interface of Hotjar are first in class.

My overall experience has been great. Hotjar is my go-to tool when it comes improving UX on websites.

Good for adaping a real customer experience for me.

This is not software problem but I think many people- respondents- do not take taking survey seriously.

It is user friendly, intuitive and the customer service is quick to respond.

Outstanding customer service, responsive, immediate and knowledgeable, and one of your greatest assets. Mike is a great account manager.

Some very minor issues in extracting reports. Otherwise hard to tell of other material issues based on our usage.

It was easy to implement the surveys and the data that is included about participants (age, location, etc) was very helpful.

The polls function well even when there's lots of people submitting them at the same time. And the templates, native integrations, and the automated reports are also great additions.

Easy to use; sampling seems pretty good; SPSS export.

I really think this is a great survey concept. Lime the fish mascot pretty.

In addition to that we had to handle with plenty of negative feedback from our users and eventually we removed surveys from our website.

I like the question options you have. I also like that I can track how many results are in , and always get it back within the promised time.

The process was very easy and straightforward to set up and implement. I liked that Pollfish actually reviewed my survey to make sure it was efficient.

The dashboard is also very easy to use, even though you can export the data in various formats for further analysis.

The least I like about this software is that the pay for some of surveys is really ridiculous. Need to pay more especially the few surveys you get.

Outstanding customer service, responsive, immediate and knowledgeable, and one of your greatest assets. SENSITIVE CONTENT]  is a great [SENSITIVE CONTENT.

The best part of Pollfish is the customer service. The reps are communicative, helpful, and quick with their responses.

I received results in <12 hours and had an A+ customer experience. I genuinely cannot believe how cost efficient this program is and how productive it can be for marketers.

We can easily create survey according to our need. Having good features and easy to use.

The customer support team was very responsive on the chat and via email. I liked that Pollfish finds respondents and offers the ability to designate the age/industry/etc of desired respondents.

The best results come from having a clear research plan but the execution is flawless and quick. I was able to maneuver my way through the system in a matter of minutes.

I'd definitely prefer it over some o fthe bigger tools because it has far better thought out features, live tracking and better social integration for instance.

They advertise you can pay for additional questions above 25, but there's actually a hard limit of 30. I found out the hard way.

Setting up in a few minutes and very active support. Not having to deal with some stock up marketing manager from some big marketing company who thinks he is gods gift to humanity.

Super easy to set up a questionnaire including logics, test it and send it. Get results <24 hours which can be filtered in so many ways.

You can't see how real surveys look like for your users until you deploy the full integration to production environment. Survey completion times are misleading too.

Easy interface  great layout great colour for the survey interface.

Information of audience seeems to be a little bit unclear, but since I am quite new to the system so need to try further.

I LIKE SURVEY SITES AND THIS ONE IS OKK. But it does need some changes to make it way better.

It is cool and very lovely. Filling out surveys on this software is very easy.

Overall, a very positive experience. Customer service is quick to answer any questions and the program is extremely easy to use.

Survey question options - they are still a bit limited in terms of options and structure.

No bulk uploads of question answers, makes it time consuming.

It has many features that are great for conducting the right survey for you. I also was logged in to my personal account and not my teams account when I was making it (which was my fault).

Easy of use, very good ui, nice analytics, very good pricing, great customer experience.

The targeting parameters are quite robust and are often the same as or better than competitors. Love the international audience, which is hard to find in other survey companies.

It is a great tool to collect customer feedback and gauge user experience. It is a tool that allows you to know how to better serve your clients.

Terrible service, would not recommend to anyone.

There were answers to my question s that didn't pass the sanity check, and also there were many conflicting answers.

The only thing i may dislike about this software is the fact that not all surveys are winners which means being disqualified from some.

Easy to use and good functionality, shared view between different accounts in the same is convenient.

That helps me understand if I am over/under budget based on the criteria I want. FUNCTIONALITY: It's functionality of different survey types and respondents is unparalleled.

It has a very intuitive UI that makes it seem like they're providing a compelling and legitimate product, nothing could be further from the truth.

US Dollar

Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step of their journey, through interviews, behavioral insights, and frequent feedback. Join one million other websites to get inspired, spot bugs, and make confident improvements with Hotjar.

Combine Hotjar's three products for a complete view of your users' needs:
- Observe: See how people really experience your site so you can improve it with confidence.
- Ask: Discover how your users feel with Feedback & hear from your users with Surveys
- Engage: Automate the recruitment, scheduling, and hosting of moderated user interviews. 

LongDescription

Real Time Analytics

Engagement Tracking

Funnel Analysis

User Research Analysis

Website Analytics

Surveys & Feedback

Site Intercept Survey

Text Analysis

Skip Logic

Customizable Reports

Activity Tracking

URL Customization

Session Recording

Customer Segmentation

Templates

Real-Time Monitoring

Sentiment Analysis

Single Sign On

Video recording/Transcriptions

Behavioral Analytics

Multiple Site Management

NPS Survey Structure

Customizable Fields

Template Management

Data Import/Export

Randomization

Campaign Segmentation

User Journeys

Customer Activity Tracking

Customer Experience Management

Heatmaps

Problem Area Alerts

Conversion Rate Optimization

Statistical Analysis

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Performance Metrics

Qualitative Comparative Analysis

Click Tracking

Multi-Channel Communication

User Interaction Tracking

Question Library

Question Branching

Behavior Analytics

Email Reminders

Dynamic Content

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Data Visualization

Visitor Tracking

Customizable Templates

Visualization

For Mobile

Dashboard

Customer Journey Mapping

For Websites

Customizable Branding

Behavior Tracking

Reporting/Analytics

Widgets

Monitoring

Trend Analysis

Feedback Management

Customizable Forms

Screen Activity Recording

Data Analysis Tools

Drag & Drop

Negative Feedback Management

Third-Party Integrations

Survey Builder

Element Analytics

Mobile Survey

Multi-Channel Distribution

Search/Filter

Quantitative Metrics

Usability Testing

Commenting/Notes

Access Controls/Permissions

Campaign Tracking

Collaboration Tools

Annotations

Web Traffic Reporting

KPI Monitoring

Real-Time Notifications

Video Support

Interactive Reports

Geotargeting

Demographic Data

Conversion Tracking

Issue Tracking

Multi-Language

Real Time Reporting

Usage Tracking/Analytics

Tagging

Moderated Usability Testing

Build your package by picking plans for Hotjar Observe, Ask, and Engage products. Observe helps you visualize user behavior with Heatmaps and see what your users see with Recordings. Ask lets you discover how your users feel with Feedback and hear from your users with Surveys. Engage seamlessly hosts, records, and transcribes your user interviews. Find the right combination of plans for you at hotjar.com/pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hotjar

Live Online

Webinars

Documentation

Videos

Pollfish is a market research software designed to help businesses create and distribute custom surveys across multiple channels to collect real-time responses. Key features include data visualization, billing, audience targeting, data export, opinion polling and product testing.

Administrators can ask screening questions to filter the target audience based on behavior, opinion, demographics and exposure to events. Pollfish offers a filter functionality, which allows teams to sort collected data based on questions, answers, city, age, time range and more. Additionally, supervisors can utilize the reporting tool to sort, filter, and analyze responses on a unified interface.

Pollfish lets stakeholders select different question types such as rating stars, slider, ranking, net promoter scores (NPS), multiple selection and open-ended to create mobile-friendly surveys. Pricing is available on a per survey basis and support is extended via email, phone, chat, FAQs and an online contact form.


SSL Security

Mixed Methods Research

Conditional Logic

Categorization/Grouping

Pulse Surveys

Email Distribution

The platform offers two pricing plans a) Basic Plan - $95 and b) Elite Plan - Custom.

Hotjar vs Pollfish

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Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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