All Realtair Reviews
1-25 of 37 Reviews
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Tracy
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Easy to use, looks professional and love the alert notification
Nothing but good things to say.
PROSThe product looks professional, reads well and easy to update and change. Love the alert feature when vendors open the link. Highly recommend Realtair and use it daily.
CONSMaybe the front cover photo needs updating, but they maybe from my end.
Vendor Response
Thanks for your lovely review, Tracy! Glad Realtair is making a difference in your business.
Replied June 2023
Camille
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2023
Professional output, document signing is great and speedy CMA's
I enjoy using Reatair and find it very quick and easy to use. It's also great to look back and have your appraisals all in one place to view.
PROSIt's great to be able to sign authorities and contracts via Realtair, as most of our vendors do not live locally (holiday homes) or are busy.Also like how quickly you can prepare a professional looking CMA.
CONSFeeds from Pricefinder - seems to miss a lot of relevant listings - both with past sales and current listings. Feedback from admin staff is it's hard to get support, and once set up it's challenging to update templates so after sales support is a weakness.We want landsize on our appraisals for the property we are appraising and have been waiting a number of months.
Vendor Response
Thanks for your review, Camille!
Replied June 2023
Zekria
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2023
User overview
It is easy to use. But there are no more options like changing the background and designed
CONSUsers can not remove their data. which will be accessible to other later
Bev
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
One Platform
Very easy to use - and a seamless process
PROSOne platform for all documentation from a price update all the way to exchanging unconditionally on one platform. From a compliance point of view, its a paperless trail that if you are ever audited everything is in one spot and date stamped.
CONSThe initial set up as out templates kept on changing, our inhouse team had to create all templates a few times.
Vendor Response
Thanks for your review, Bev! It's awesome to hear you enjoy using Realtair.
Replied July 2022
Nicole
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Property Management
I have enjoyed using it.
PROSNotifications once the client has opened the document. Ease of use
CONSTemplates are difficult to change and use.Some clients can't open the link on their phone
Vendor Response
Thank you for your review, Nicole! We'll pass your feedback on to our team for future improvements.
Replied May 2023
Jane
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2022
Pitch
We use this to prepare our CMA and proposals to vendors. We also have adapted to provide our vendors with a "What's next" calendar of events, "Preparing for sale" which details how to prepare for live mode vs sale mode and prepare for photos etc.
PROSThe product is easy to use, and is visually exciting. Sellers love it, and we love using it.
CONSSometimes the data doesn't come through even though the address is not a new address.. we are rural/regional area
Reasons for switching to Realtair
This product looks so much better for the end user, plus we can send the proposals etc digitally and we can customise the supporting documents we send.
Vendor Response
Thank you for your review, Jane! We are so happy you enjoy using Realtair Pitch and are getting value out of the product. Your feedback for improvements will also be relayed to the team.
Replied July 2022
Damian
Real Estate, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2023
Realtair has transformed our business
I love the ease of use that we can use Realtair with our auction properties. Digital registrations has sped up the process and everything is done on a tablet or a phone. The benefit of this is that reports are generated which outlines our campaigns for prospective clients
CONSI really like the price update function on realtair and one issue i had but has now been resolved is that when you send price updates, you now get a reminder to send another update in 3 or 6 months time.
Vendor Response
Thanks so much for your review, Damian!
Replied June 2023
Ken
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Great Real Estate Tool
This is a great product and would highly recommend it.
PROSI love that it helps keep my clients up to date.
CONSSometimes fail to integrate with other propducts.
Vendor Response
Thanks so much for the review, Ken! Glad to hear you're enjoying the product.
Replied May 2023
emily
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Simple Solution
Easy and simple solution for proposals and digital signing
CONSChanges to the product or glitches can be slow to be rectified
Vendor Response
Thank you for your review, Emily! We love that Realtair has been a great solution for you for proposals and digital signing. I will also pass your feedback to our product team as we're always looking to improve the user experience.
Replied July 2022
Louise
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Easy to navigate and efficient
Overall would recommend, easy platform to send appraisals from - like that I can revisit previous work and edit.
PROSI like the information available for my clients in one proposal and the options to include external files if required. Presentation is excellent, looks very professional
CONSThus platform can be very slow, tends to freeze often.
Vendor Response
Thanks so much for your review, Louise! We're glad to hear that you are enjoying Realtair.
Replied May 2023
Heath
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
.
Pretty good platform and definitely works great for my business
PROSI love the layout, the block type setup for templates, and the ease of viewing. The tracking part of the system is great
CONSI don't like that you don't have a section that splits clients that have viewed, and ones that have not viewed the proposal. It would be nice to be able to categorise people into who is hot and not
Vendor Response
Thanks, Heath - appreciate your review! We'll give your feedback to the team for future improvements.
Replied June 2023
Trevor
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Reviewing Realtair
Overall, very happy could use some more integration for the office to make it easier to use from the outset.
PROSEase of function, very user friendly, looks very good on digital screen
CONSVery little user demonstration from the company, looks average if printed on paper.
Vendor Response
Hi Trevor, thank you so much for your review! Glad to hear you're enjoying Realtair, and we'll pass your feedback on to our team for future improvements.
Replied May 2023
Angela
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Highly recommend pitch
Courtney has been amazing with our onboarding, could recommend her enough.
PROSStaff have been extremely helpful with our sign-up and onboarding. The agents love how quick and easy a price update is. We haven’t used sign yet that is our next training session.
CONSNot enough PM templates in Pitch. The templates are a bit hard to get around.
Vendor Response
Thank you for your review, Angela! We hope you are getting a lot out of onboarding, and it's great to hear that the team is doing a good job.
Replied July 2022
Emma
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Realtair
Enjoying the program, there are areas I can see are being worked on for improvement
PROSImpressive proposal templates. Customer service and response times is excellent.
CONSCan be glitchy and frustrating at times with the pricefinder integration. Does not find all comparable properties easily.Can be working on one template then it flicks to another in the campaign.
Vendor Response
Thanks for your review, Emma!
Replied May 2023
Briannan
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great Program
Really great experience, easy to use and presents really professionally
PROSI like how user friendly it is and how quickly our staff grasped how to use it.
CONSIt is a great program, I have no issues.
Reasons for switching to Realtair
Saw other companies using it and thought it was really useful marketing.
Vendor Response
Thanks so much for the review, Briannan! We're glad you're enjoying Realtair.
Replied June 2023
Rob
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Great Concept, needs fine tuning and tailoring.
Pretty good overall, slightly frustrating at times, unable to make a property sold from the iPad as it asks for the Owners to sign the contract first. very impractical.
PROSThe ease of sending out a proposal and getting an Agency Agreement prepared for remote signing.
CONSInformation from the first step of the campaign (profile) does not get copied to the Agency Agreement and that all needs to be filled in again. including the commision from proposal and selling estimate. the marketing campaign doesnt attach to the Agency Agreement properly and is not viewable at the time of signing. Further, in the COnveyancer / solicitor field that should be a "search" bar and auto fill the details of address etc.
Vendor Response
Thanks for your review, Rob!
Replied June 2023
Jason
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Easy to use
Realtair is written by agenst for agents and it works - it's made us so much more productive !
PROSIt's so easy and portable, and the proposals are so professional.
CONSNone ! We love it and use it daily - the updates are always well considered too
Vendor Response
Thank you for the review, Jason! We love hearing that agents enjoy using the product every day, and will share your wonderful feedback with our team.
Replied July 2022
Laura
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Great Tool
I have been very content with the platform personally - very professional
PROSONLINE AUCTION has been an absolute amazing tool and so transparent
CONSThat the older generation is a little confused on the technology
Reasons for switching to Realtair
under the commands of the business owner
Vendor Response
Thanks for your review, Laura! Glad to hear you are enjoying Realtair.
Replied May 2023
Paul
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Review
Good
PROSEase of use, functional, could be cheaper,
CONSIt can be a little slow with signatures
Vendor Response
Thanks for your review, Paul! Glad to hear you find Realtair easy to use.
Replied July 2022
Simon
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
You&Me
love it
PROSThe CMA is what we use the most. We run a buyers agency business but I would like to be able to add slides so I can include the demographic information of the suburb and include some stats and graphs. Be good to get trained on hopw to do this.
CONSbe good to add video content into presentations cma
Reason for choosing Realtair
I loved the fact that it brands my business and I love the technology.
Vendor Response
Thanks for the review, Simon! So glad to hear you are enjoying Realtair.
Replied June 2023
Adi
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Easy to use!
Price update & proposal - 10/10
PROSThe template and product are easy to use, especially the link that you can track.
CONSNothing at this stage, all good! Very happy with everything!
Reasons for switching to Realtair
Too hard to adjust the template
Vendor Response
Thank you so much for the lovely review, Adi!
Replied June 2023
Carolyn
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed May 2023
Makes Life Easier
One of the great features is that you can input as little or as much information as you wish, to use it in different ways depending whether you are only giving out information on the services that your company offers, or whether you are wanting to use it for an appraisal giving comparable, and an estimated rent for the property.
CONSWhen converting it to a PDF to send to someone who might not have email it doesn't look as streamlined once printed out.
Vendor Response
Thank you for the review, Carolyn! We'll pass your feedback on to the team for future improvements.
Replied May 2023
Judy
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Thank you realtair!
Great way to get a proposal together and to the client quickly
PROSEasy to use, point of difference from competitors
CONSI don't have anything negative to say about this program, very happy
Vendor Response
Thanks for your review, Judy! Glad to hear you're enjoying Realtair
Replied July 2022
Alex
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2022
A Great Product
Realtair works well, provides instant market reports that are easy to put together, good proposals and a signing system that functions well
CONSit can be a bit clunky making sure the template fits with what you are using. Can take effort to upload a new template
Vendor Response
Hi Alex, thank you so much for your review! We're glad to hear that you find value in Realtair.
Replied October 2022
Clinton
Real Estate, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2023
Need to add properties
It’s a easy way to keep in contact with contacts without being in their face or over the top.
PROSI like that people can open a property and go through the photos. But I now realise that I need to open each property profile and remove and reposition photos.
CONSI now find that a lot of the time I have search in REA sold and Then add properties manually. I have had people comment about a house close by that had just sold and settled but not in the report. So now I do a two stage search and add process.
Vendor Response
Thanks for your review, Clinton!
Replied June 2023