All ManageGo Reviews
1-25 of 25 Reviews
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Leah
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Great Product
A great Product and and designed with a very easy to use interface. Customer Service is great and really take all comments in consideration and keep on updating the system according to user feedback. The accounting features all of your basic accounting needs and some reports which are also somewhat customizable according to your selections. They also have great features for automating lease renewal signings etc. Their online payments also feature next day funding which is a great perk. They also offer great API integrations if you would only like to use some of their features and use other programs for different uses.
PROSI enjoy the most their maintenance issues feature which by far exceeds all other real estate leading softwares.Their "package" and "amenity" management is also state of the art with all the latest options which places the old timers in shadow.
CONSThey can use more reporting options etc, which I am sure will come with time as more users give their feedback on what's important to them.
Vendor Response
Hey Leah, Thanks so much for your comprehensive review! It's awesome to hear you're enjoying a wide range of ManageGo features and appreciate our software's modernness. Our team is continuously innovating to bring our users more powerful tools, and we're working hard to make our reporting features as robust as possible. We appreciate you choosing ManageGo! Best, The ManageGo Team
Replied August 2023
Pearl
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Managego provides a platform for both tenants and owners to make operations simple and seamless
ManageGo's support team is here to hear your concerns and address them.
PROSManagego gives our tenants a simple platform to pay their rent and communicate with Management regarding any maintenance issues or other requests. They are also a growing software with new features implemented regularly, and integrations with our accounting program.
CONSThe integration with Rent Manager is not as tight as other integrations, and there have been some glitches in the past with the payment processing which were understandably frustrating at the time.
Vendor Response
Hey Pearl, Thanks so much for your awesome review! We're glad you're having a positive experience using ManageGo and enjoy our platform's simplicity and dedicated customer support. We apologize for any inconvenience the payments glitch may have caused. Our team is continuously striving to improve our software to minimize future bugs and we've since fixed this issue. We appreciate you sticking with us! -The Team at ManageGo
Replied August 2023
Hudy
Real Estate, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
very satisfied with manage-go overall
very good experience in general
PROSeasy to navigate- easy to reach if there are any issues.
CONSwe had some glitches lately with funds being transferred in and out... changes in bank accounts without us being aware.
Vendor Response
Hey Hudy, Thanks so much for your feedback! We're glad you're having a positive experience using ManageGo and enjoy our ease of use. We apologize for any inconvenience the glitch may have caused. Our team is continuously striving to improve our software to minimize future bugs. We appreciate you sticking with us! -The Team at ManageGo
Replied July 2023
Esty
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
Observations
Great
PROSAssists with tenant/manager issues. Complaints are handled in an efficient manner thanks to ManageGo.
CONSNot sure as I do not use it so often, but my colleagues do.
Vendor Response
Hey Esty, Thank you for your review! Making everyday tasks more efficient for property managers is our goal, so we're happy to hear you find our software efficient in handling issues like complaints. Best, The Team at ManageGo
Replied August 2023
Bethany
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Great Product
ManageGo is super easy to use and very easy to train on. We use it daily to keep track of payments, work orders and leases. The tenant app is very quick to use and it's easy for us to help show the residents how to log in and pay. ManageGo works seamlessly with our other property management software. I like that resident's are able to use the portal to submit their own work orders.
CONSI wish there was a way to see a break down on the charges on the tenant's side of the app (i.e. an account ledger.)
Vendor Response
Hey Bethany, It's awesome to hear you're enjoying a wide range of ManageGo products! Our team is always innovating to bring property managers like you more features that help you work more efficiently. We recently launched our brand-new accounting platform, ManageGo Books, which gives users an in-depth look at tenant charges. Don't hesitate to reach out -- we'd love to show you! Best, The Team at ManageGo
Replied August 2023
chaya
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Does the Trick
We are very pleased with manageGo.
PROSThis software is comprehensive enough to do what you need yet not too detailed and comprehensive where you need a college degree to learn how to operate it.
CONSThere are moments here and there where I would like an added feature, but they do not really affect the functionality and the company is always open to ideas.
Vendor Response
Hey Chaya, Thanks for your kind review! Our team works hard to balance functionality with ease of use. We're so glad to hear you find ManageGo comprehensive while still being intuitive. It's always been our goal to grow alongside our clients and their needs, so we love hearing new feature ideas and implement them whenever possible! Best, The Team at ManageGo
Replied August 2023
mindy
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Account Executive
Using managego to track my tenant's rental payments and reversals has been so easy since we started using Managego
PROSThe Online portal is so user friendly and easy to use!
CONSSorry but don't have anything negative to say :)
Vendor Response
Hey Mindy, Thanks for your nice review! Our team works hard to make our software as user-friendly as possible, so we're thrilled to hear you're satisfied with its ease of use. Thank you for choosing ManageGo as your property management software :) Best, The Team at ManageGo
Replied August 2023
charles
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
the best for online tenant apps
The best customer support on our side and on the tenants' side.
PROSthe easy payment option, and the maintenance ticketing system. Ticket types can be customized and automatic emails can be filtered by user.
CONSOur company is using this software for more than 5 years now and I honestly don't know of any cons.
Kerri
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Very Satisfied User
we have a really great experience using managego(:
PROSwe have been using managego for a few years now and it's really great. tenants use it for payments and maintenance tickets
CONSthe customer service is great, so if you have any questions or concerns you can always reach out to them
Esty
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
most advanced property management software
We are very satisfied by what managego has to offer. They are constantly adding more options, and their customer service is amazing.
PROSClean site, easy to navigate, with a click of a button you can see any category linked to your tenant, for example tenant payments etc.
CONSThere are no cons i can thank of in the software
Miri
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
This is the best management software out there.
Extremely satisfied by the software and by the customer service.
PROSEase of use, and the appealing advanced layout options and design.
CONSThey keep on adding new features every 2-3 months so there's really nothing missing, it's only getting better and better.
mina
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Satisfied User
it's easy to use it and it's easy for the tenants as well
PROSWhen you use managego, your tenants have a super easy app to pay rent with and submit maintenance tickets
CONStheir customer service is really great. we have been using them for a long time and have only good experience
Frimmy
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Very Satisfied User
my two paragraphs above describe the experience pretty well
PROSTenants pay online on our website, or through the managego app, and the customer service is really great
CONSNothing to dislike. This is really a software that is worth using. They are always here to help you and they keep on adding new features
July
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
best for management
It's a very clean portal, easy to navigate.
CONSI honestly don't have any complaints on this software.
Yides
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Very Satisfied User
Would definitely recommend to use this. Great customer service
PROSWe use managego to collect tenants' rent and tenants can submit maintenance tickets online and keep track of it
CONSWe are using this for years now and it's really great. Would recommend to real estate property management companies
Hannah
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
ManageGo User
Excellent customer service and the simplicity of the online platform is outstanding.
PROSEase of use and integration with rent manager.
CONSPayment errors occurring too often which upset tenants.
Vendor Response
Hey Hannah, Thanks so much for your feedback! We're so glad you're enjoying ManageGo's ease of use and our comprehensive integrations. We've recently upgraded our payment processing system which should minimize future bugs. We truly apologize for any inconvenience past errors may have caused. Our customer support team is always here for you and your tenants whenever a concern arises - we've got your back. We appreciate you choosing ManageGo as your property management software! -The ManageGo Team
Replied August 2023
Abe
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Review
Maintenance ticket system. Payment system.
CONSEverything seems fine. Don't have anything to dislike really.
Vendor Response
Hey Abe, Thanks for your great review! We're so glad you're finding our maintenance ticketing system and our robust payment features useful. We appreciate you choosing ManageGo. Best, The ManageGo Team
Replied August 2023
Abraham
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Easy to use
With its simplicity and ease, it is extremely user-friendly on both the landlord and tenant portals
CONSI always don't like to use more than one program as this might result in some information getting lost between the two. However, we did have a good experience with using an API
Vendor Response
Hey Abraham, Thanks for your great review of ManageGo! We're so glad you enjoy our platform's ease of use. We understand your hesitation about using multiple programs, which is why our team has worked hard to create an all-in-one solution for our users. Feel free to reach out to us at sales@managego.com if you'd like to see how we eliminate the need for other programs. Best, The ManageGo Team
Replied August 2023
nani
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY