All TotalBrokerage Reviews
1-25 of 114 Reviews
Sort by
Maria
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Best CRM we found
Great functionality! With TB we have everything we need and more!
CONSInterface, not as user friendly as expected, electronic signature, email tracking is not available
Reason for choosing TotalBrokerage
Functionality
Reasons for switching to TotalBrokerage
In general yes, but I wish TB had some of Boomtown features
Stacy
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Nice Program
Support is very thorough and responsive.
PROSWe really like that the team is constantly improving and tweaking the product. They truly listen to suggestions and are always making it better. I love how it can populate the forms by group based on a series of initial questions. Also the checklist is awesome.
CONSThe mapping of forms can be very cumbersome. The esigining is not compliant with legal requirements, although convenient, we don't use it for that reason. Can only upload .pdf format documents. I wish the task reminder would have the task mentioned in the email it sends. Minor issues compared to the overall delivery product which is been very good for us.
Reason for choosing TotalBrokerage
Ease of use, more comprehensive features.
Reasons for switching to TotalBrokerage
I wanted a more robust system which Total Brokerage delivered.
Trina
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed January 2023
Not as Advertised - Stuck for ONE YEAR!
This software is not as portrayed during the initial preview. AFTER you sign up for a year, then you start setting it up yourself - even though we were told setup would be done for us. They gave us a 30 day money back guarantee but it takes more than 30 days to understand how it really works and all of it's limitations so this is just for show. We've tried to work with this company to negotiate an early termination fee but they would rather keep unhappy customers because they are all about the MONEY!!! This software is not what they tell you it is! Don't get stuck in a contract like us!! We are just a small brokerage trying to get going so now we have to pay for two softwares!
PROSI thought that it would be a great all in one product.
CONSThe entire program is difficult to use as nothing works in the right kind of flow - the documents do not look good enough to send to clients and take forever to fill out and use, the wizard questions are not really relevant or help with anything, you can't use the esignature without a transaction, on and on and on.
Reason for choosing TotalBrokerage
We thought it was an all in one solution as that's how it's portrayed but you really do have to use many other programs still so....
caston
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
The difference between steak and gravy...
The support of this product is exceptional. I am an old timer AND a software developer.Sometimes you have to know the difference between steak and gravy.. This software and ESPECIALLY the support team is STEAK!
CONSN/A.. I have some product suggestions but there isn't anything not to like.
Staci
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Total Brokerage Beats the Competition Into the Ground
I am much more organized when my Total Brokerage transactions are filled out because it reminds me when something is due.
PROSThe best part of the software is that I can email multiple documents to different transactions and they are there when I go to work on my file.
CONSI can never find it on my desktop because it blends in with my screen.
Reasons for switching to TotalBrokerage
I was told to try Total Brokerage.
Rhona
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Total Brokerage is a game changer
Excellent overall experience. Great support and technology
PROSEase of use. Access for clients from their smart phone is a game changer!
CONSThus far, anything that has been missing, has been suggested to the developers and as they refine it, they have added my most wanted features
Reasons for switching to TotalBrokerage
Decision of my brokerage but a GREAT decision. Much more user friendly. Works great with smart phones. Clients love the convenience of signing things on the run and I love being able to create on my phone in a pinch
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
FUNCTIONALITY
1
Reviewed August 2022
TB Aug 2022
This is the 3rd document management software I've learned in this industry. It is by far the worst. A transaction in Dotloop can be expidited in 1/3 the time needed in Total Brokerage.
PROSThe ability to obtain signatures in the same place docs are managed.
CONSWay too many tabs and screens, compared to similar software. The process is drastically slow and clunky with far too many clicks. Data is HIGHLY decentralized which requires large amounts of time to jump around to work transactions.
Reasons for switching to TotalBrokerage
Client Agents relocation to a new firm
Vendor Response
We're sorry you feel that way. As you can see from all of the other reviewers, the system can save you time if you know how to use it. We are happy to continue training anyone, free of charge, at any time. Feel free to reach out to our success team.
Replied August 2022
Catherine
Real Estate, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best Transaction Software I Have Used
Using this software gives me confidence that I am including all the pertinent information such as forms, contacts, communications and signatures that are critical to a transaction. I have been selling real estate for over 20 years, having begun with all paper files to now having everything stored in one safe place makes my job so much easier. I appreciate the fact that I get email reminders about tasks and critical dates that I set up in the calendar. It's easy to get distracted from the paperwork when you are also showing and listing properties. I feel like I am not likely to "drop the ball" when TB helps me keep my tasks timely and organized.
PROSI love that Total Brokerage is so user friendly. The learning curve is quick. The software seems intuitive and logical to me.
CONSI have been using Total Brokerage for the past three years. So far I have not found anything I don't like about the product.
Rebekah
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
I hate the popup that comes up every time I open
I like the program NOT the popup. Very good program....just quit with the popup
CONSI hate the popup that comes up every time I open this app. That's the most aggravating thing.
Beverly
Real Estate, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Review of Total Brokerage Platform
I most like the ability from my Broker to compliance my transactions so that I know I'm on the right tract towards completion of the transaction.
CONSIn the beginning of use, I found it a little challenging to enter information into the GAR forms. Wished I could enlarge the forms to make them more readable.
Philip
Real Estate, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
All in One Platform
Amazing, I'm on the road to success!!!
PROSI love the way Total Brokerage sets up your road to success. From the initial CRM entry to last item entered the systems intergraded feature collects the data and pulls it all together. Task management helps keep you up to date with upcoming events and appointments. Very easy to use and if you have a question the immediate response from the program makes life easy.
CONSWhen uploading forms you have to do them individually, I like creating folders / files on my personal computer and when I have to upload them into Total Brokerage I have to select one at a time. I wish we could add the multi upload function.
Reasons for switching to TotalBrokerage
Our Brokerage [SENSITIVE CONTENT HIDDEN] created Total Brokerage and it's the best product on the market.
Sally
Real Estate, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Terrific Product
Have enjoyed using TB. Love all the new add on features, keeps track of my transactions, my dates, etc. and makes me look even more professional.
PROSVery easy to use. You can add notes, update files easily and add dates to your calendar, which I love.
CONSthere is nothing that I don't like about this product so far
Reasons for switching to TotalBrokerage
Moved companies
Yanesa
Real Estate, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Great CRM
I very much enjoy using the TotalBrokerage system. It is the only way I am able to keep track of my daily calendar, clients, and all of the deadlines associated with each client along the way of the transaction. If I didn't have TotalBrokerage, I'd be lost.
PROSBeing able to make separate calendars per client is key, and it is AMAZING that they all come together on your one main calendar. Being able to create deadlines & reminders for your clients is also a great feature. I tend to be forgetful but that's not an excuse with a system like TotalBrokerage. I also love the ability to send documents for signing, having one section per client where I can store all of their individual documents, etc. The organization of TotalBrokerage is fantastic.
CONSWe would really like a "calling out" function.
Mahsa
Real Estate, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2020
Great Software
Overall I'm very satisfied with total brokerage and would recommend it.
PROSCRM is amazing, helps you organize your contacts and have great communication with them
CONSTabs are not user friendly, the automation need more instruction, I'm still not sure how they work!
Reasons for switching to TotalBrokerage
Company's decision
Lilah
Real Estate, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
“TotalBrokerage -Is your answer Key “
Overall the TotalBrokerage it’s a great tool That’s helps you to be the Agent that you want to. Its Guide you with your transaction steps by step. It has a great marketing tools for you to to choose and design your own ads. If you are an investor or an agent it has variety of vendors list anywhere from moving companies to cleaning company etc, and you can add your own as well. My favorite part it has a great way of helping you to build relationship with your customers by sending them emails, post card for holidays or even their favorite sport. Extremely helpful Is the a reminder that will remind both parties when things are due and it’s also can sync to your calendar on your phone. And there is so much more!!
PROSMy favorite section is the Tasks, I found it extremely useful, specially as a new agent because It’s guide you step-by-step to what forms must be completed for your transaction. After three tasks that you have completed, it’s been sent to be reviewed. If those Tasks are complete and correct It will let you know you that you passed and you can move forward to the next three tasks. If it’s not being approved it will tells you what you are missing and therefore, it will helps you to correct any mistakes and you won’t be allowed to move forward until those mistakes are been approved.
CONSI Actually love this software, it just at first you feel overwhelming but as you start using it over and over you will found very easy to used and extremely helpful.
Sally
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE