From the day we signed our contract, the team has made the implementation absolutely seamless. The customer service is top notch and they have helped to ensure our program has been successful from the start. I can't recommend EmployeeReferrals.com more!

The team in currently in the process of updating the UI which I believe will elevate their product even more.

Been very happy with both the product and the people/customer service at EmployeeReferrals.com. Would highly recommend to those looking for an employee referral product.

We were looking for a product that would be easy and intuitive for our employees to use. EmployeeReferrals.com ended up fitting that need for us. The interface is highly customizable to ensure it carries the feel and value proposition of your organization. It also allows each employee to have their own dashboard to track their referrals, which helps alleviate the amount of questions you receive in your recruiting programs.On the recruiting side - it allows all recruiters to easily see and track referrals to their reqs. Because it houses all referrals over time, you can also mine through past referrals for current roles.Analytics are awesome! You can break down data from when you implement the product up to present day, and everything in between. You can also break down by division and department, which is extremely helpful to be able to take back to leaders in those departments to tell their employee referral stories.

At times feeds can break due to a change in ATS and/or on the EmployeeReferral.com side. There's not really an indication when this happens, so you end up finding out when things aren't working properly. HOWEVER, once contacting EmployeeReferrals.com these things are IMMEDIATELY corrected, so there is minimal downtime.

Tracking and consolidating referrals has transformed how we handle bonus referrals.

The ability to submit payments from the platform would be great, but I am unsure if the platform can intergrate with our other system.

I liked that I could see across our corporation and see what openings are available. Also the referral bonus is nice and gives me a little more incentive to refer more people.

That I referred someone, they got the job and now that position says "No reward" when it clearly said $500 and then others say "duplicate" even though the job title and number are different. It would've been a great system had it actually worked but now I just have no motive to continue referring anyone else after this experience. Also the position that they were hired for says under recruiter review but then on another it says they were hired which they weren't. Needs some flaws worked out.

Overall ERC.com is a great system especially for a large company since the system can be used globally and they provide great customer support.

The platform is easy to navigate, especially when it comes to switching from admin to employee view as an admin. Settings are easy to change as well. The best thing for me regarding ERC.com though is the customer support. Our Account Manager and Team quickly responds to any questions and systems support we need.

I would say the reporting aspect of ERC.com could use some improvement. I can usually create the report I need but it's ease of use to create the report could get better.