ACTIVE Network
About ACTIVE Network
Most Helpful Reviews for ACTIVE Network
1 - 4 of 4 Reviews
Lindsay
Verified reviewer
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
13 years and going
I have been with is for so long because they are worth the time and the money. People use their software to sign up for all sorts of things, so they are used to the formatting.
PROSI have been using Active's summer camp registration software for a bakers dozen years. It is intuitive, its simple to use, its easy to create forms, and manage yourself. I love it. Always have.
CONSSometimes, tho rare, it will be tough to pull the financial information I need but luckily customer service is right there with you to help
Diana
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
Easy to use software
Support for customers is excellent. I frequently need to troubleshoot small issues, and I can ask a service agent a question via chat and get an answer in real time. Being able to see all past sessions is good for record keeping and history of payments from families. Previously we had paper registrations so this was a big improvement in handwriting legibility, and having all information in one accessible place.
CONSThe fees could be lower. However you can negotiate the transaction fee and payment frequency with the vendor depending on a number of factors, i.e. number of registrations, etc.
Mike
Religious Institutions, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2023
Get moving
We loved the ability to track our movers for our event when we used ACTIVE. It was easy for us and them to participate in the program while we used this for sign-ups, payment and tracking.
CONSIt took some user training but we were able to get almost everybody entered and tracked.
Will
Health, Wellness and Fitness, 1 employee
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2021
Predatory company, borders on scam.
Extremely negative
PROSExtremely difficult to work with the customer service team at Active network.
CONSSupport from company and pricing. Very predatory practices and difficulty cancelling.