Find the best Registration Software

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Attendease

Revolutionize Your Events And Meetings With The Best Event Planning And Management Software. The Attendease event management platform was built around the core fundamentals of event planning. Each feature and benefit has been care...Read more about Attendease

Learning Stream

Learning Stream pairs well with two types of programs: those that provide asynchronous video learning, and/or those that need a more robust registration management platform than most LMS platforms offer. Continuing education track...Read more about Learning Stream

Expo Pass

Expo Pass is an online event management software that is suitable for businesses of all sizes hosting physical or virtual events. The key features of the solution include attendee registration, badge printing, custom event apps, l...Read more about Expo Pass

Sawyer

Sawyer is a cloud-based camp and activity management solution that offers booking and scheduling services for children's after school class providers, camps and events. The solution also offers an online marketplace, where parents...Read more about Sawyer

RegFox

RegFox is a powerful event registration platform for conferences, camps, classes, and more. It’s easy to use, highly customizable, and unbelievably affordable. This powerful event registration solution is easy to use, highly cu...Read more about RegFox

GoSignMeUp

GoSignMeUp is a cloud-based registration solution for online courses. It offers features like online and on-site registration, payment processing and attendance management within a suite. GoSignMeUp integrates with learning mana...Read more about GoSignMeUp

EventsAIR

For over 30 years, the team at EventsAir has been developing innovative solutions and services for the event management industry. Creating one of the most comprehensive event management platforms that is trusted by event profess...Read more about EventsAIR

Accelevents

Accelevents, the one-stop solution for managing virtual, hybrid, and in-person events, uniquely combines enterprise-grade capabilities with ease of use to streamline your event planning process. Trusted by 12,500 organizations w...Read more about Accelevents

Brushfire

Brushfire is an online ticketing and registration solution that is suitable for conferences, concerts, camps, banquets, fundraisers, church events, theater productions and more. Brushfire offers multiple registration types, a...Read more about Brushfire

Trumba Connect

Trumba Connect is innovative calendar and event management software that allows you to seamlessly create, publish, promote, and track events. It’s a great fit for virtual, in-person or hybrid events. The calendar experts special...Read more about Trumba Connect

A2Z Events

A2Z Events is a cloud-based event management solution designed to help associations, emerging non-profits, charities, wellness organizations or event professionals manage operations related to attendees, exhibitors, speakers and s...Read more about A2Z Events

Eventsquid

Eventsquid is cloud-based event management software for small, midsize and large businesses. It caters to corporations, sports leagues, educational institutes and other associations. Primary features include event registration, we...Read more about Eventsquid

Perenso Trade Show

Perenso's all-in-one event software solution specializes in complex B2B ordering requirements and allows you to increase trade show sales and get orders out 2 weeks faster. Covering pre-show, at-show, and post-show requirements, ...Read more about Perenso Trade Show

Swoogo

Expect more from your event management platform. With an emphasis on simplicity, functionality, and the true DIY spirit, Swoogo is a user-friendly event management platform that streamlines the organizational aspects of every typ...Read more about Swoogo

Regpack

Regpack is a comprehensive online registration platform trusted by more than 7,000 organizations worldwide. Regpack gives you the tools you need to manage every aspect of your event or program including flexible form building, rea...Read more about Regpack

idloom.events

Idloom.events is a cloud-based event management and online registration solution that helps users create an event management website, register volunteers for events and make reservations. It also offers payment processing, automat...Read more about idloom.events

Zoho Backstage

Zoho Backstage is a cloud-based event management software that helps businesses plan and organize conferences or virtual meetups, handle registrations, track ticket sales and process payments. Zoho Backstage offers a variety of...Read more about Zoho Backstage

Arlo for Training Providers

Arlo is a cloud-based training and event management platform designed to help users promote, sell and deliver courses and events. Arlo helps users automate manual processes by providing scheduling, automatic communication, custom ...Read more about Arlo for Training Providers

SquadFusion

SquadFusion is a sports management software that allows organizations to manage, schedule and organize teams. It includes a calendar feature that helps users schedule games and events, track attendance, and view all corresponding ...Read more about SquadFusion

UltraCamp

UltraCamp software goes above and beyond when it comes to storing your camp’s data, ease of use, and customizable reports. Collect registration information, ask questions about campers’ travel and learning plans, create a payment ...Read more about UltraCamp

Buyers Guide

Last Updated: March 16, 2023

Organizing events is no simple feat—it takes several processes working in tandem for things to go smoothly. These processes include:

  • Planning the event

  • Marketing the event to potential attendees

  • Handling registrations

  • Collecting payment

  • Addressing feedback

  • Following up with attendees

The overall success of an event depends on the number of registrations it receives. The more attendees, the more opportunities to gain paying customers, which is typically the goal. This is where event registration software can help: These solutions automate the registration process by allowing users to perform actions such as self-registering through a cloud-based interface and checking in through kiosks or bar-code scanners.

This guide can help potential buyers find the best registration system for their needs. Here’s what we’ll cover:

What Is Registration Software?

Common Functionality of Registration Software

Key Considerations for Buyers

What Type of Buyer Are You?

Market Trends to Understand

What Is Registration Software? 

Registration software enables organizations to automate the process of event registration and streamline the process of payment collection. Among other things, the software helps with membership management, ticketing, on-site or online registrations, self check-in and badge management.

Registration solutions can also be used to administer polls and surveys to keep audiences engaged and gather attendee feedback to improve future events.

Common Functionality of Registration Software

Most event registration software comes with some or all of the following capabilities:

Attendee management

Provides an enhanced attendee experience by enabling customized registrations, handling guest lists, managing seating arrangements and engaging audiences with polls and Q&As. Certain solutions allow users to facilitate travel and lodging arrangements for attendees.

Registration management

Enables users to check in attendees for events, conferences or seminars through online, mobile or offline channels. Certain solutions allow users to book rooms, venues or tables for attendees, as well as register them for classes.

Calendar management

Allows customers to register themselves for appointments or meetings by viewing the online event calendar. This feature may also include integrations with third-party calendar management applications used by participants (e.g., iCal or Google Calendar).

Ticketing

Allows users to sell event tickets and enables registration for conferences through online or offline channels. Also allows users to customize ticket prices, types and quantities.

Analytics and reporting

Enables the generation of customizable reports, allowing users to measure event ROI on several metrics such as membership type, budget utilization, audience engagement, marketing success, attendee-to-lead conversion or no-show percentage.

Event marketing

Allows business owners to market their events by offering features such as customizable forms, email marketing, push messaging campaigns, promo codes and event sharing on social media.

On-site management

Enables users to manage venue-based activities, including on-the-spot attendee registrations, creating and printing name badges for attendees, checking in attendees by scanning barcodes and integration with self-service kiosks for easy check-in.

Payment processing

Allows users to collect attendee payments for registrations by integrating with a payment gateway. This functionality allows users to create dynamic pricing options, adjust discounts and include surge pricing features for collecting payments. Certain solutions also allow users to automate the process of payment collection and refund balance.

Key Considerations for Buyers

Here are a few other things to keep in mind as you evaluate registration software products:

Know the complexity of your registration processes. Smaller events with fewer attendees usually only require a simple registration process. However, as the number of attendees increases, so too does the demand for specialized features, such as differential pricing, discount coupons, list management for running marketing campaigns and QR or barcode scanners for on-site check-ins.

Make sure the software offers a mobile interface. As more people use their mobile devices to access information on-the-go, event planners should seek a solution that allows attendees to easily register or check-in, regardless of location. A mobile interface can help improve the user experience and reduce the work of registration coordinators by saving them the time of checking in every attendee manually.

Software should support necessary integrations. When comparing registration management solutions, know which other tools your system will need to communicate with. Consider vendors that offer integrations with customer relationship management (CRM) software for contact and lead management, social media marketing, electronic payment gateways for online payment collection and email and contact management software for push marketing campaigns.

Consider a customizable solution. The registration process should be flexible enough to enable users to register regardless of location. For an event happening in the U.K., for example, a dropdown with just U.S. zip codes or U.S. currency options won’t work. Customization can also enable users to apply certain pricing options to group bookings, such as early bird rates, discount codes and flash sales.

What Type of Buyer Are You?

The size of your business will likely influence your needs, and thereby which software is the right fit for you. Consider the following buyer types:

Small and midsize businesses. These businesses typically operate as establishments with up to 100 employees and specialize in a certain industry. Small business should consider a best-of-breed system that specializes in a certain area aligned with their specific needs.

For example, companies that hold small scale concerts and sporting events may primarily use ticketing and seat reservation functionality, and may benefit especially from online registration software. This may not be required for companies holding events such as workshops or conferences, which may focus more on attendee management features such as audience engagement or managing travel arrangements and logistics for the event.

Large enterprises. Companies that specialize in large events often host on-site events that are connected to simultaneous online events. These businesses should look for features that connect both online and offline event registration, such as QR or barcode ticket scanning and automatic badge printing. They may want to consider a registration management solution with a modular suite that provides the ability to pick and choose modules according to their needs.

Market Trends to Understand

Big data analytics. Event organizers should go beyond collecting attendee and registration information to provide a truly customized customer experience. A wealth of data on customers preferences can be collected by tracking customers’ online activities, such as their social media data and online shopping habits. Big data analytics allows businesses to study this data, so they can serve up customized content to users.