Trumba Connect

RATING:

4.83

(12)

About Trumba Connect

Trumba Connect is innovative calendar and event management software that allows you to seamlessly create, publish, promote, and track events. It’s a great fit for virtual, in-person or hybrid events. The calendar experts specialize in helping Higher Ed, K-12 Education, Healthcare, Community and Government organizations save time and money by streamlining their online registration and event management process. Website visitors can easily register for paid or free events with custom registration forms. They can subscribe to receive info on your upcoming events that are of interest to them. Attendees can request automated confirmation and reminders via email and/or text. Trumba Connect will make your life easier too—by automating tedious event management tasks in one pl...

Trumba Connect Pricing

Multiple tiers of pricing based upon number of accounts features

Starting price: 

$99.95 per month

Free trial: 

Available

Free version: 

Not Available

Event Calendar powered by Trumba Connect - Week View Format
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Trumba Connect Reviews

Overall Rating

4.83

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 12 reviews

Jennifer

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2021

Trumba features that save time and money!

I have worked with several third-party vendors for various solutions and can honestly say that the folks at Trumba are incredibly responsive and easy to work with. They're always thinking of creative ways to meet our needs, no matter what we toss their way.

Pros

The event registration feature has been extremely useful. We've utilized this for numerous virtual and in-person events over the years. We can gauge interest in an event, set capacity and waitlist, email registrants and set custom confirmation and reminder emails. This feature has saved us time developing something equivalent in-house. We also use the event submission form feature to "reserve" space in our student computer labs and also to reserve equipment in our design center build labs. When users submit, the "reservation" is sent to the "Need Approval" calendar and then the calendar admin can approve or deny the reservation.

Cons

I sometimes get lost in the settings especially when dealing with field forms and overrides. However, anytime this has happened, I just reach out to the exceptional support staff and receive effective guidance quickly and professionally.

User Profile

Brittany

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

March 2018

It's Powerful! But I don't look forward to working in it.

You can do nearly anything imaginable with this calendaring software. I really like that people can submit their own events for me to review before publishing, which saves me SO much time.

Pros

It has SO many features, you will likely be able to do anything you want to do with a calendar. That's what my organization uses it for. You can set up a form for people to submit events, but have those submitted events go to calendars for review (not on your website) and then you can move them to actual calendars on your website. That saves time and is a very convenient feature! There are lots of spuds available, and they are very reliable.

Cons

It is not very user-friendly in my opinion. I have a rockstar expert of Trumba on my team, and he explains things to the rest of my team in very straightforward and a clear manner. When he explains, it makes sense and you wonder why you didn't think to check a specific place for a setting or why you haven't been using a specific process from the beginning. But then you get into Trumba and...you get that horrible user interface. If you are not using this every day, be prepared to re-learn how to do things in here for the rest of your life. That said, again, this is a powerful and effective program with many features. It's just frustrating sometimes. :/

Response from Trumba

Good feedback Brittany. We took it to heart. We've just re-written the Trumba administrative UI. The feedback so far has been very positive. Check out the video about Trumba's "T2" UI: https://www.youtube.com/watch?v=4C-TcokR_t0

Replied March 2021

Elizabeth

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

August 2022

Better than the alternatives

Pros

this has a clean, readable embed display compared to competitors and does not require accounts or registration to use

Cons

it would be nice to integrate booking capability into this, and be able to edit recurring events after the fact.

Reasons for choosing Trumba Connect

cheaper, no accounts or registration required to use, flexible combinations of rooms

Reasons for switching to Trumba Connect

needed a better embed

Shelley

Company size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2022

Great product with outstanding customer service

Trumba has helped our large organization be more efficient managing online classes and events. It has streamlined the process and allows individual departments to be responsible for their own calendars while being pushed to the website without additional help (after initial embeding & set up). My favorite part about Trumba is their customer service. This team is always willing to help. They find solutions, take feedback and even edit the product if it's helpful. They helped us tremedously during the pandemic when a quick solution was needed. I cannot say enough good things about Trumba!

Pros

Trumba is easy to use and is very efficient at setting up single events, as well as reoccurring events. Trumba allows departments within our organization to manage their own events without the need for a webmaster to make edits every time an event changes. It syncs seamlessly with our website, is easy to customize to our branding and adds the ability for online registration and payment all in one system. Before Trumba, the online registration system we had lacked a calendar component and caused web edits every time an event changed. The ability to schedule event reminders is also very helpful.

Cons

I really like everything about the software. If I had to pick one thing to improve..it may be that they add a video database on how to do certain things within Trumba. If there is already one, I'm unaware of it. There are so many features to customize within Trumba that I sometimes forget how to get to those areas or how to edit the feature I need.

Response from Trumba

Thank you so much for taking the time to share your feedback. We truly appreciate it!

Replied June 2022

Lindsay

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2022

Great!

Trumba really gets the job done! Our contact at Trumba, [SENSITIVE CONTENT], has been really helpful and always available whenever I need to troubleshoot an issue or setup a new feature/layout and our team really appreciates it.

Pros

Having different calendars managed by different editors is really helpful in our large organization.

Cons

Sometimes when I've added a new field to our event submission forms and event templates it has caused an issue in another spot to pop up so I try to leave all of our settings as-is. We have a really complicated setup with multiple calendars and user groups though who are using their event calendars for completely different purposes.

Reasons for choosing Trumba Connect

It was already implemented before I started in this role.

Response from Trumba

Thanks Lindsay! We truly appreciate your taking the time to leave us a review.

Replied August 2022