Accelevents Software

FrontRunners 2021

About Accelevents

Accelevents is an all-in-one in-person, virtual & hybrid events platform that empowers event organizers and marketing professionals to create authentic human connections and drive sustainable growth. As a leading event technology platform, Accelevents is redefining the way brands connect with their audiences with a user-friendly yet robust set of customizable and interactive features. Attendees can watch keynote talks, attend multiple breakout sessions, engage within workshops, interact with virtual exhibitors, network with groups or individuals, answer polls, download materials, and participate in live chats. Accelevents supports multi-faceted online, hybrid, and in-person conferences, summits, fundraisers, educational seminars, team building events, career fairs, ...
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Accelevents User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 134 reviews

User Profile

Sierra

Verified reviewer

Company size: 51-200 employees

Industry: Performing Arts

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
2

Customer support

out of 5
5

Functionality

out of 5

June 2018

Super affordable and effective for silent auctions.

Pros

The price is right! Easy to include images, easy to process payments, easy to edit and update. Overall user-friendly.

Cons

Their sales/customer reps are obnoxious! Originally, they offered me a coupon to join and then wouldn't let me use it. Now I keep getting emails from them even though I've unsubscribed.

Michele

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2020

Accelevents Saved our Auction!

Accelevents really did save our spring auction. When COVID hit and we had to cancel our live event, we knew our fundraising efforts were going to take a big hit. Then we found Accelevents and the staff helped us get our event online quickly and easily. Our virtual auction was a big success! Now we are using Accelevents again for our holiday auction. We are very happy with the platform and the fantastic customer support!

Pros

Very easy to use, fast and easy to learn, wonderful customer service, very knowledgeable staff that answered all my questions quickly, and a great price.

Cons

Would love a bit more customization options for how the website looks and feels. It would be nice to be able to add a short paragraph of verbiage at the top of the auction and fund a need pages. In addition, we would like to be able to reorder the "tabs" so the About tab was first, then the bid on auction items tab, and then the fund a need tab. In other words, we wanted to be able to say a little bit about our organization on the first page that people see rather than having the auction items be the first thing they see.

Reasons for choosing Accelevents

Accelevents was a more cost-effective choice for our small non-profit and had all the functionality that we needed for our virtual event.

Claudia

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
2

Value for money

out of 5
4

Customer support

out of 5
1

Functionality

out of 5

November 2021

Adequate Event Platform for 1 Off Events

Pros

Ease of platform use. Live chat and support.

Cons

Analytics - They are completely limited and no easy to get the actual information that has value. Integrations - There no integrations to Salesforce and Hubspot are minimal with the necessary tracking requirements not possible to pass through. Registration Source Tracking - There is none if you have host your event on your own landing page. You cannot track where a registration comes from i.e. social media, direct, etc. Does not support events streamed in multiple time zones in any efficient and organized way

Vanine

Verified reviewer

Company size: 2-10 employees

Industry: Human Resources

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

Great Interactive online event platform

Overall we had a great event and got a lot of positive feedback from the participants.

Pros

1. The customer service was great: any time we had a question, a problem, or a bug, we got a quick response from the team and an immediate solution. Guys, you rock! Thanks a lot. 2. The pricing is pretty well calculated - the per participant per day payment makes it much easier for us to calculate our cost per participant and makes smaller online events possible and affordable.

Cons

1. The constant updates that are happening in the backstage - some features were coming and going and after some updates the platform was not functioning well. Which was frustrating, but the supportive team was always there to help out. 2. The platform does not have a mobile or PC app.

Reasons for choosing Accelevents

Because of the features, pricing, and quick response from the team

Response from Accelevents

Hi Vanine, we are happy to hear that you had a great event! We have since added release notes for all updates to the studio and throughout the platform! I hope this helps in the future. We look forward to working with you again.

Replied September 2020

Emily

Company size: 11-50 employees

Industry: Insurance

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2020

GREAT option for a first time virtual event

As a first timer running a totally virtual event, Accelevents was perfect and very affordable for what we needed to do. I loved that you can use either pre-recorded or live videos, and the integrations are very helpful. I would absolutely use this for future events, even if we have a hybrid (in-person and virtual) event in the future.

Pros

The amount of features was perfect for what we needed and the support was extremely responsive and helpful! Our attendees (mostly seniors) had very few issues navigating (with some help from us), and the issues they had were mostly user error with just a couple kinks from the platform itself.

Cons

It seems like the platform is still working out some kinks, as if it is newish. There are a few features I wish worked differently, and there were a few features that I were surprised I couldn't enable, like not allowing one email address to register more than once.

Reasons for choosing Accelevents

Their platform had a nicer, sleeker design that seemed easier to use.

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