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Accelevents User Reviews
OVERALL RATING
Showing 1 - 5 of 134 reviews

Sierra
Verified reviewer
Company size: 51-200 employees
Industry: Performing Arts
Time used: More than 2 years
Review Source: Capterra
June 2018
Super affordable and effective for silent auctions.
Pros
The price is right! Easy to include images, easy to process payments, easy to edit and update. Overall user-friendly.
Cons
Their sales/customer reps are obnoxious! Originally, they offered me a coupon to join and then wouldn't let me use it. Now I keep getting emails from them even though I've unsubscribed.
Michele
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: Less than 12 months
Review Source: Capterra
November 2020
Accelevents Saved our Auction!
Accelevents really did save our spring auction. When COVID hit and we had to cancel our live event, we knew our fundraising efforts were going to take a big hit. Then we found Accelevents and the staff helped us get our event online quickly and easily. Our virtual auction was a big success! Now we are using Accelevents again for our holiday auction. We are very happy with the platform and the fantastic customer support!
Pros
Very easy to use, fast and easy to learn, wonderful customer service, very knowledgeable staff that answered all my questions quickly, and a great price.
Cons
Would love a bit more customization options for how the website looks and feels. It would be nice to be able to add a short paragraph of verbiage at the top of the auction and fund a need pages. In addition, we would like to be able to reorder the "tabs" so the About tab was first, then the bid on auction items tab, and then the fund a need tab. In other words, we wanted to be able to say a little bit about our organization on the first page that people see rather than having the auction items be the first thing they see.
Reasons for choosing Accelevents
Accelevents was a more cost-effective choice for our small non-profit and had all the functionality that we needed for our virtual event.
Claudia
Company size: 51-200 employees
Industry: Computer Software
Time used: Less than 2 years
Review Source: Capterra
November 2021
Adequate Event Platform for 1 Off Events
Pros
Ease of platform use. Live chat and support.
Cons
Analytics - They are completely limited and no easy to get the actual information that has value. Integrations - There no integrations to Salesforce and Hubspot are minimal with the necessary tracking requirements not possible to pass through. Registration Source Tracking - There is none if you have host your event on your own landing page. You cannot track where a registration comes from i.e. social media, direct, etc. Does not support events streamed in multiple time zones in any efficient and organized way
Vanine
Verified reviewer
Company size: 2-10 employees
Industry: Human Resources
Time used: Less than 6 months
Review Source: Capterra
September 2020
Great Interactive online event platform
Overall we had a great event and got a lot of positive feedback from the participants.
Pros
1. The customer service was great: any time we had a question, a problem, or a bug, we got a quick response from the team and an immediate solution. Guys, you rock! Thanks a lot. 2. The pricing is pretty well calculated - the per participant per day payment makes it much easier for us to calculate our cost per participant and makes smaller online events possible and affordable.
Cons
1. The constant updates that are happening in the backstage - some features were coming and going and after some updates the platform was not functioning well. Which was frustrating, but the supportive team was always there to help out. 2. The platform does not have a mobile or PC app.
Reasons for choosing Accelevents
Because of the features, pricing, and quick response from the team

Response from Accelevents
Hi Vanine, we are happy to hear that you had a great event! We have since added release notes for all updates to the studio and throughout the platform! I hope this helps in the future. We look forward to working with you again.
Replied September 2020
Emily
Company size: 11-50 employees
Industry: Insurance
Time used: Less than 6 months
Review Source: Capterra
August 2020
GREAT option for a first time virtual event
As a first timer running a totally virtual event, Accelevents was perfect and very affordable for what we needed to do. I loved that you can use either pre-recorded or live videos, and the integrations are very helpful. I would absolutely use this for future events, even if we have a hybrid (in-person and virtual) event in the future.
Pros
The amount of features was perfect for what we needed and the support was extremely responsive and helpful! Our attendees (mostly seniors) had very few issues navigating (with some help from us), and the issues they had were mostly user error with just a couple kinks from the platform itself.
Cons
It seems like the platform is still working out some kinks, as if it is newish. There are a few features I wish worked differently, and there were a few features that I were surprised I couldn't enable, like not allowing one email address to register more than once.
Reasons for choosing Accelevents
Their platform had a nicer, sleeker design that seemed easier to use.