RegFox Software


62 reviews(5.0/5)
62 reviews(5.0/5)

Regfox by Webconnex is a cloud-based registration management solution designed specifically for racing sports events. The solution allows event organizers to create customizable registration pages and send invites to the team or individual participants.

The RealView technology allows users to create and customize registration forms through a drag-and-drop interface.The solution also provides admin rights for managing the registration page which includes conditional visibility in which user can set restrictions in viewing text, graphics, field or a section in the form. It also helps the user to set date-base and supply pricing which includes the set of rules for pricing and date wise set up of price incentives and price increase in order to record pricing trend at every stage.

With Regfox, users can set rules for formatting and visibility of certain fields within the registration form, and capture relevant attendee information. It is priced on an annual subscription basis.

Supported Operating System(s):
Web browser (OS agnostic)

62 Reviews of RegFox

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  • Miranda from Lace, Grace & Gears

    Number of employees: 11-50 employees

    September 2018

    CUSTOMER SERVICE EXTRAORDINAIRE

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    GREAT SERVICE, GREAT SUPPORT, GREAT SOFTWARE!

    Pros

    Customer Service Analyst "DAVE" helped me out of pinch and went 1 million miles over what was expected to retrieve data that I inadvertently removed. He and his DEV team saved me HOURS of manual work.

    Cons

    There is nothing I do not like about this software

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Cheap, effective, and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you have an event coming up that requires (or would benefit from) registration online, this is really a great place to do that.

    Pros

    At first, the pricing model for this seemed a little offputting, but once you actually realize how much money you end up saving with RegFox over their competitors, it was an easy decision. Not only is it cheap, but it is super easy to create a beautiful landing page to invite people to your events. The registration process is easy and very well organized on the backend. You don't even need any coding knowledge to get this working.

    Cons

    Finding something to put here is pretty difficult. A very small negative was that when trying to find something very specific I wanted to do, but had a little trouble locating. I don't feel this was due to the user interface being unintuitive though, so again, very small.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    Easy registration software for an affordable price!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Regfox has a great drag and drop design system for your registration pages. You can have complete control over what information you want to gather from registrants.

    Cons

    Regfox does not integrate with most accounting software like QuickBooks or web-based CRM. So, unfortunately, you have to re-enter information elsewhere.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lauri from LAwS Communications

    April 2018

    Great product at a good price

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use it to register attendees for my conference and training events.

    Pros

    Fairly easy to use - only slightly buggy. They just added the ability to print badges and it works well and is easy. I've had virtually no problems.

    Cons

    I'm still waiting for the invoice feature that they told me two years ago was six months away. And they don't seem to have it as a high priority.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • David from IF Creative

    Specialty: Nonprofits

    Number of employees: 2-10 employees

    March 2018

    Simple and Powerful Event Landing Page Builder

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Try it and see what I mean. It has worked well for three of my clients so far.

    Pros

    RegFox has become a go to for me and several clients and for good reason. This landing page builder is an event registration platform that seamlessly manages the website and backend for events and event registration. The designs are simple yet professional and visually pleasing. The functionality is top notch and it is easy to design and publish with no coding required. This is a great event registration platform with mobile responsiveness and paperless ticketing.

    Cons

    Not so much a con but worth mentioning. The platform is a Service offered by the payment processor, webconnex. You are basically forced to use their payment system or pay a high per sale charge. Their payments system is pretty decent.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • kalyn from Jericho Foundation

    Specialty: Nonprofits

    Number of employees: 2-10 employees

    March 2018

    Excellent option for event registrations!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Webconnex has a great suite of options for organizational needs as far as event and constituent management.

    Pros

    With Regfox's new and improved drag and drop system, designing pages just got a lot easier! We used this for multiple events and really appreciated the ease of which we could view registrations and analyze data.

    Cons

    The pricing system is per transaction now, it used to be subscription based. This could be a fairly large negative for organizations that have large income events as a larger portion will go to the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    March 2018

    Great DIY registration software - perfect for small to medium-sized businesses

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Gives you amazing options for customizing every aspect of your event's tickets, and the registration page. We used to use Eventbrite, and this blows it out of the water.

    Cons

    The integrations could be better. Especially when it comes to Facebook tracking pixels. The way it's set up now, if someone clicks an FB ad with conversion tracking and registers for a different event, it still counts as a conversion for that ad.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michael from Top Mark Events

    Number of employees: 1 employee

    February 2018

    Wish I Could Give 10 Stars

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy set up, works without any hiccups. Great product!

    Pros

    First off - their customer service is incredible! one of the customer rep is awesome and really helped us out of a bind with our event. I've used RegFox for several clients and events and it's been a winner every time. Their fees are more than reasonable, everything works perfectly, and overall it's an awesome product.

    Cons

    Their primary in-house payment Gateway is WePay. We signed up and started collecting funds for our event, and WePay came back after several tickets were sold and said they were going to have to hold a large amount of funds. This wouldn't work for our event, so we talked to her and she let us know there is another option used for cases like ours. I wish this was advertised as we could have saved ourselves a few days of headaches.... but she got things taken care of immediately and made sure everything was fixed as we needed it to be.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    It did everything we wanted it to do! Setting up was easy and the help function amazing!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It made us look extremely professional and set the right tone for our event attendees. We're serious, we're technologically advanced and take us seriously!

    Pros

    The product is very flexible and getting set up is really very easy. Their interface is simple and intuitive and if you need help, their help search tool is excellent and their help videos even better (short and extremely useful to solve your problem). And the Check-In app is fantastic! It did exactly what we hoped it would do and made the day of the event really professional.

    Cons

    They only need to add a registration reminder email to their offering and they are in the process of doing that. Then they'll be impossible to beat.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sherri from Group Publishing

    Number of employees: 201-500 employees

    November 2017

    Easy to use and great customer service! The pricing structure is just right for event registration.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fast and easy to use.

    Pros

    Simple to use, yet provides the depth of detail that most events need. The help videos are short and to the point...and there are written options with pics. The CS chats have been very helpful! Great job RF team!!!

    Cons

    I would like to see all the reporting functions in preview mode, then be able to delete test data before going live with an event.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    November 2017

    Excellent functionality, very quick to get up and running.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of functionality, intuitiveness of back-end, highly reasonable fees. Customer support quick and responsive.

    Cons

    Not as many advanced bells and whistles, but that is far outweighed by the benefits outlined above.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Amy from Insure the Uninsured Project

    Number of employees: 2-10 employees

    October 2017

    Probably the best registration software I have ever used in my 20+ years of managing events.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Many, but mostly flexibility to create the forms they way I want. I also appreciate the robust analytics and excellent technical support.

    Pros

    - It's super easy to design the registration form and confirmation.
    - Flexibility with reordering or adding fields
    - Friendly customer service, and I appreciate the quick, thorough responses!
    - Robust analytics, which are so helpful; I look forward to seeing the results of our campaign.
    - Affordable for a non-profit organization, such as ours
    - I could go on!

    Cons

    Just one thing so far, which is that the font color in the confirmation is inconsistent, and I have tried to highlight the text and choose the color. I still get gray and black text, which must be due to the editor. Do I really need to know HTML to fix this? Should be easier. Other than that, I don't have anything to complain about.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Damon from Mn Loon ASLTA

    Number of employees: 11-50 employees

    October 2017

    Very simple and user-friendly!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Direct payment and pre-registration simplifies the process of hosting events.

    Pros

    Registration process was seamless when participants checked in and electronic payments directed to bank instead of mail to treasurer.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mindy from Mindy Larson Photography

    October 2017

    Absolutely LOVE Regfox! Solved every problem I had w/ setting up events, collecting $$ and contracts

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Save time, money, less worry and super easy for my clients to use and submit.

    Pros

    I am a photographer and use regfox for my mini session sign ups, one stop shop for both my clients and I. Customer support is top notch. The software is so easy to navigate and set up. So many different options gives the software incredible adaptability for any event. Great options for sharing on social media. Reports are exactly what you want and need. Fees are super competitive, no other software gives you so much for this price and they deposit it right into your account for you. Regfox is a no brainer.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jed from Ames Free Library

    October 2017

    So easy to use, it makes our event registrations go so smoothly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The set-up is incredibly intuitive and the software is extremely flexible. This product provides some serious bang for your buck. pricing is excellent.

    Cons

    We wish we could set up multiple deposits. The payment options for deposits are a little limited at this time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • September 2017

    One of the most affordable in the business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Planning events and keeping track of registrations got a lot easier with this app. And even better, the transaction costs are much lower than most competitors

    Cons

    The app does not integrate with a lot of new CRM softwares so make sure to check on that. However, their reporting and exporting is intuitive so you can usually find a way around this.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Gail from The Pentecostals of Alexandria

    August 2017

    We are a large church who hosts many events requiring registration. Regfox was the perfect answer.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The flexibility of the software is amazing and set-up is intuitive. Price is great! Lots of bang for your buck. The addition of conditional logic is a great feature.

    Cons

    Would love a few more payment options as far as deposits are concerned. Currently only one deposit and final payment are allowed. We would love to be able to set-up multiple deposits.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brenda from 180BIZ

    Number of employees: 2-10 employees

    July 2017

    So easy to use! It made our event registrations go so smoothly!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I did not have to worry at all about registrations. My event was so easy to setup in the software and looked so professional. For our first event, everyone was impressed! The cc processing fees were the same as my current processor and everything funded within two days of each transaction. Summary - i loved it because i didn't have to worry about it.

    Pros

    The software does everything I need to register my attendees. It was SO nice not to have to worry about that part of our event. There was not even one hitch! They also automatically wait listed anyone over our maximum allowed.

    Cons

    I could not add an attendee after the close date for normal attendees. I had two VIPs who came the day of the class. I had to send emails from our marketing email client because I could not send to the VIPs from REGFOX.

    Review Source: Capterra
  • Gerry from Journey With Christ

    Number of employees: 11-50 employees

    June 2017

    RegFox is an easy to use registration system that is just right for our ministry.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    RegFox provides an easy to use system for conducting online registration and funds collection.

    Pros

    The ease of use is a major plus for this system. The ability to collect registration fees online and receive daily deposits provides excellent support for our accounting needs. The registration page looks great on all devices (computer, tablet, and phone). The statistical reports provide an excellent tool for analyzing registration data.

    Review Source: Capterra
  • Nicki from Carolina Virginia Racing Association

    June 2017

    Used RegFox as a pre-registration site for a national hydroplane race

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to collect all the information needed to prepare race entry blanks in advance - which saves a lot of time at check-in/registration. The reports allowed us to know at a glance how many racers we had in each class.

    Pros

    Very easy to use and customize. Let me customize so that we were able to collect all the information we needed about each racer. The reports are easy to use and so easy to customize.

    Cons

    Support is via e-mail initially. If issue is complicated they will give you a phone number. I would prefer phone call initially.

    Review Source: Capterra
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