RegFox Software

FrontRunners 

About RegFox

Regfox by Webconnex is a cloud-based registration management solution designed specifically for racing sports events. The solution allows event organizers to create customizable registration pages and send invites to the team or individual participants. The RealView technology allows users to create and customize registration forms through a drag-and-drop interface.The solution also provides admin rights for managing the registration page which includes conditional visibility in which user can set restrictions in viewing text, graphics, field or a section in the form. It also helps the user to set date-base and supply pricing which includes the set of rules for pricing and date wise set up of price incentives and price increase in order to record pricing trend at e...

RegFox Pricing

$0.99 per registrant.

Starting price: 

$0.99 per month

Free trial: 

Available

Free version: 

Available

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RegFox User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 105 reviews

User Profile

Kellie

Verified reviewer

Company size: 1 employee

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

RegFox uncomplicates the complicated

I've used for small events of 30 to large events of over 200 and the ease of use is very appealing, as is being able to pick what content you want on RegFox or just using as a registration tool / payment gateway.

Pros

Pricing is ideal for any size event. Our event had 24 price points - member/nonmember, group rate, early bird, general and late. RegFox customer support spent time with me on a screen share and set things up with ACTIONS so all of our price points we set automatically in the system depending how many people were registered at the same time. This saved countless hours of manually setting things up, manually registering teams, etc., in our own CRM that event management isn't as robust. Ease of just including the info we wanted and having a link to create a button on our website to direct to register and pay. Integrated well with our virtual platform Whova.

Cons

There isn't really any cons to using RegFox. We've been very happy with both the admin aspect and registrant end of things.

Reasons for switching to RegFox

MW was not going to be able to support the 24 price points our event had in a way that made it easy for us as the host and easy for those registering several individuals. When speaking to MW they also agreed that RegFox would be an ideal solutions.

Nina

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

An intuitive platform with an exemplary support team

AMAZING. INCREDIBLE. Nothing short of SUPERB. I must say that I do NOT use these words lightly. The nature of my work lends to a very realistic and grounded personality and approach to things. To reiterate, the support team I have interacted with so far, both [SENSITIVE CONTENT HIDDEN] were FANTASTIC!!! I would recommend RegFox without any hesitation whatsoever.

Pros

Product Itself: As a first time user of registration platforms, this program is incredibly intuitive and relatively easy to use. I use the term 'relatively' since there is a logic based action feature that requires a systematic approach as you set the actions. When you're first using the system it takes a try or two to understand how it works. The logic statements make sense however, and are very easy to set into actions once you get the hang of it - getting the hang of it took me about 20 minutes at the most. Again, a wonderful program overall with easy setup and configuration with wonderful product support. Support Team: I cannot say enough about how incredible product support is with this platform. My needs were immediate, with plans to open registration in three days for an event that had two streams with multiple days and options to choose from. As a personal initiative I was setting this all up - I'm a surgeon with no event planning experience requiring registration etc. [SENSITIVE CONTENT HIDDEN] were ABSOLUTELY AMAZING - helping on the back end to correct action conflicts, touching base with their colleagues to see if there was an even better way of accomplishing the desired action, patient, thorough, helpful beyond anything I could have expected. I was able to open registration in time and with confidence that all was in reliably working order, all thanks to their wonderful support. THANK YOU SO MUCH!!!

Cons

Nothing comes to mind. Where I was unsure, the support team was available and extremely helpful.

Reasons for choosing RegFox

Accessible pricing for a startup, accessible and live product support, ease of use, logic based action feature (an essential for me)

User Profile

Lauri

Verified reviewer

Industry: Law Enforcement

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
2

Functionality

out of 5

April 2018

Great product at a good price

I use it to register attendees for my conference and training events.

Pros

Fairly easy to use - only slightly buggy. They just added the ability to print badges and it works well and is easy. I've had virtually no problems.

Cons

I'm still waiting for the invoice feature that they told me two years ago was six months away. And they don't seem to have it as a high priority.

User Profile

Jacob Ira

Verified reviewer

Company size: 11-50 employees

Industry: Events Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

Best value for the money... seriously.

Pros

I run an in-person event every year. Other companies have come around trying to make us switch to their platform. That's great and all, but then when I put the costs and fees in a spreadsheet, RegFox beats them every time.

Cons

The registration forms aren't very flashy.

Reasons for choosing RegFox

The costs were just lower.

Robert

Company size: 11-50 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2021

Great Potential but Misses the Mark

RegFox has been a valuable resource in our event management, at a lower price than many of its competitors.

Pros

Lots of options and functionality for creating eye-catching registration landing pages and managing registrants, both for in-person and virtual events. There's even conditional logic! They thought about almost everything, and they keep adding functionality.

Cons

Their greatest strength (lots of functionality and creative options, including for virtual events) is also their greatest weakness. in their zeal for adding new functionality comes the "Jack of all trades, master of none" scenario. They do a lot of things, but they do very few of them very well. I'm often finding gaps, glaring omissions, or just plain buggy behavior in what they provide. Their API integration with Salesforce (through Zapier) is also one of the worst, with even Zapier not being able to validate their app. Instead of taking the time to do things excellently and well, they continue to push through new (half-baked and underdeveloped) options and functionality instead of spending that time fixing and enhancing what they have already built so that it performs optimally. I would much rather have five options that I can count on 100% of the time than fifty options that disappoint me 60% of the time.

Reasons for switching to RegFox

Pricing and functionality.

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