ChronoTrack

RATING:

4.6

(7)
Overview

About ChronoTrack

ChronoTrack is a cloud-based registration management solution designed explicitly for events like race and marathon. It helps race organizers to manage events participation, athletes information, race timing and results. The solution is designed to deliver live scores and streaming of race events. ChronoTrack's dashboard feature helps organizers to manage event creation, participation limits and view race registration status on a real-time basis. The training advice feature helps in providing information regarding nutritional advice, injury prevention and other related information to the athletes. The solution provides both online and on-site registration facility and helps in sending automated confirmation emails to participants when the registration is succe...
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ChronoTrack Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

4

Most Helpful Reviews for ChronoTrack

7 Reviews

Brad

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2015

Best in the Business

After we transitioned all of our events and our clients to the Chronotrack platform, we noticed an increase in participation. Additionally, we noticed a sigh of relief among the Race Directors. Here was a platform that allowed Race Directors access to the tools they needed. Equally important was that this platform housed the data in the same place for our timing and scoring needs. Not having to move data around and keeping it housed in the same place is an important ingredient. Additionally, the tech support response time is probably the fastest I have experienced. Regardless of the size of the race or scope of the project, Chronotrack wants to help and wants to make the end user experience a smooth and positive ride.

Vendor Response

Appreciate the positive review Brad. We love being able to service your and your clients' needs!

Replied September 2015

Robin

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed October 2015

ChronoTrack Race Registration is a key product in our business

I have found ChronoTrack Race Registration to be a great product that has really helped our business. I have used it to help with registration for our client's in race that we have timed for them. My experience has been that our race directors are amazed by how easy it is to use for them and their participants. It has made our lives easier in that client's have constant and complete access to all of their race information. I have used it for registration for participants and athletes in my own events as well. I have found it to be a vast leap ahead of the other services in the market. Most importantly, the customer support is second to none.

Vendor Response

Thank you for the great review Robin. We all thoroughly enjoy working with you!

Replied October 2015

Mary

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

3

Reviewed October 2015

We really like the registration features and being able to do the dynamic number assignment.

We do need CT to work on team registrations/reporting as well as somehow incorporate a better fundraising platform to enable us to work better with our National non-profit groups and their registration/fundraising platforms.

Vendor Response

Thanks for the review Mary! The things you noted that you'd like to see improved are on our list to tackle. Definitely priorities for us.

Replied October 2015

Adam

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2015

Ease of use

From 30000 people across multiple events to a 150 person 5k the ease of use, support and scalability can't be beat. Integration with social media and the ability to reach the people you need to is key and this platform delivers! Highly recommend for seasoned race directors and new comers to the industry

Vendor Response

Thanks for the great feedback Adam! We all enjoy working with you and look forward to many races to come.

Replied September 2015

Geoff

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2015

Ease of use sets this registration apart!

I use this online running related registration system for all my events. The system is very easy to use, ad free, and only gathers the information that is needed to get your registration completed quickly. It doesn't ask you for your income, or other data that isn't relevant , like many other online registration systems.

Vendor Response

Glad it continues to meet your needs for your different events Geoff!

Replied September 2015

Ben

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2015

ChronoTrack Race Registration

Absolutely love using CT Race reg. Very clean and easy to use. If you need help, support(live person) is just a phone call away. Features the site has are second to none.

Vendor Response

Thanks Ben! Online registration is constantly moving forward. We're rolling out new features all the time, always with our customers in mind. Like you said, here if you need us!

Replied September 2015

Jamison

Internet, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2019

Tracked my time

I love how ChronoTrack is integrated with Athlinks and how it tracks all my races.

PROS

I did my first Spartan race and ChronoTrack was used. I feel like my time and waypoints were accurately tracked.

CONS

No real cons about this software. It did what it was supposed to do. I can't think of anything else I'd like it to do

7 Reviews