Fienta

RATING:

4.9

(56)

About Fienta

Fienta is an event ticketing platform that helps businesses manage invoices, payments, attendees, sales and seating plans for in-person, hybrid and online events. The account dashboard allows administrators to track ticket sales across multiple locations, access reports and view audience details according to requirements. Key features of Fienta include monthly payouts, global payments, recurring events and configurable ticket types. Users can create registration forms for attendees, promote specific event pages, issue discount quotes and set up seating charts with chairs rows, floors and sectors.

Fienta Pricing

3.5%, zero payment fees. Free for free events. Free support, no buyer fees, built-in payments, no hidden fees. https://fienta.com/pricing

Starting price: 

€0.40 per month

Free trial: 

Not Available

Free version: 

Available

Fienta ticket types

Fienta Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Fienta

1 - 5 of 56 Reviews

User Profile

Andrus

Verified reviewer

Entertainment, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Effortless event management

PROS

Very easy to set up and use, has everything you need to organize ticketed comedy or music events. Have needed support once or twice - support is always fast and helpful.

CONS

Have to think hard to come up with cons. Could always use more thorough attribution reporting.

Vendor Response

Thanks a lot for taking the time to leave a review on Capterra! We're really happy to hear that our platform is working well for you and that our support team has been there when you needed them. Also, thanks for the heads-up on attribution reporting – that’s a great point. Your feedback means a lot to us!

Replied March 2024

Anni-Brit

Consumer Goods, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Fienta event planning software

Awesome! Great and fast customer support!

PROS

I like that I can easily embed it into my own website and that there are so many payment options (including the ones relevant in my country, not just PayPal/credit card). The recurring events option is also such a timesaver!

CONS

The only thing I can think of is that sometimes I forget to save something after editing an event and then have to start all over again - I am used to having autosave :)

Reason for choosing Fienta

Easy payment options, no hidden fees, easy integration.

Vendor Response

Hello Anni-Brit, thank you for the review! We are in process of making the Save button to stick on screen so you won't forget saving your changes. Please let us know if you have any other suggestions to make Fienta better for everyone.

Replied July 2019

Jekabs

Education Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed May 2019

Improwise Feedback

Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

PROS

I like the simplicity for administators and users.

CONS

The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Vendor Response

Dear Jekabs, thank you for leaving us feedback!

Replied May 2019

User Profile

Ida

Verified reviewer

Events Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Greatest ticketing platform

Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

PROS

It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

CONS

There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Vendor Response

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

Replied January 2019

User Profile

Priit

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Really easy ticketing tool

We sold our conference tickets through an Woocommerce solution. This left me with a lot of manual work. I had problems with VAT, online payments, and invoice payments. Our event has around 200 participants and I spent 70 hours on ticketing. Now, with Fienta, it's less than a third of that. We continue to use Fienta for all our events.

PROS

Easy to use tool that takes care of all my needs when selling conference tickets. The team is super responsive and everything just works or will work shortly after you let the team know what you need. They even work with your clients when the client needs help. Payment options are all there.

CONS

I don't like that the software is so easy to use. Leaves me with the feeling that I'm not working at all. No stress no nothing. Like a vacation and the money keeps pouring in.

Vendor Response

Dear Priit, thank you for the review! We'll do our best to keep the bar hight and come up with some exciting new features soon.

Replied January 2019