About GTR

GTR is an event technology provider that offers physical and virtual event management solutions for businesses of all sizes. The key features of the software include online registration, attendance tracking, on-site badge printing and lead retrieval. Additionally, GTR offers automated email scheduling, translation tools, kiosk check-ins, QR code/barcode scanning and real-time reporting to streamline events management. It provides a complete virtual event platform with interactive sessions, virtual tradeshow support, sponsor advertising and attendee engagement analytics. The solution is also fully responsive, allowing attendees to register for events and access content from any device, wherever they are. GTR can be integrated with payment processors such as Pay...

GTR Pricing

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GTR™ Event Guarantee

GTR User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 17 reviews

Michelle

Company size: 11-50 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

Great platform for a virtual conference or just as an event app!

Great way to bring an in-person conference experience to those who are unable to attend or participate in person. Also, having the platform display like a webpage is very helpful for our website as well as using on any device.

Pros

Ease of use for our attendees, and the outstanding customer service that is provided.

Cons

The only complaint we have would be from our presenters who struggle with having to toggle between screens when presenting to see the chat since it's not embedded in their zoom room, but instead in the platform for the attendees to both see with ease and for those who watch the recordings to be able to see as well.

Reasons for choosing GTR

It was close but pricing helped and then once we selected, we were sold with the service we were provided.

Reasons for switching to GTR

We needed more functionality.

Sharon

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2021

COABE's Review

EXCELLENT!

Pros

We loved the platform because it's so easy to use, flexible in what we can upload and showcase, provides networking opportunities through the chat and public conversations, gamification, and immediate review of stats.

Cons

There seems to be a disconnect between the zoom chat and poll and having these in a second window that users have to open up. Ideally these would be in one place. That's really all I can think of at the moment. The platform is excellent!

Reasons for choosing GTR

The customer service that [SENSITIVE CONTENT HIDDEN] who was subcontracted through Pathable, caused us to look into GTRNow, and we are so glad that we did.

Reasons for switching to GTR

Poor customer service by Pathable, and an inability to see the big picture of what we were trying to do. It always seemed rushed on their part- very last minute, and like we were just another pain in the hiney client that needed their attention.

Elizabeth

Company size: 11-50 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

February 2022

My thoughts with GTR

Was a disappointed on the system and customer services always saying we will get back to you. They wont get back to us until days after or even weeks after. This system needs much work.

Pros

The front side of the registration was easy to use.

Cons

The Addmin side was very difficult to use many tabs you had to go to apply reg type, add transactions, add payment. We had problem with the promo codes not working. When we would try to save something it wouldnt take our change, it wouldnt save it. The system was very SLOW not only for us but for our customers, we had double transactions dues to this. In order to add a registration on the admin side it would take me like 15 mins due to being slow. The group registration didnt work well, that needs a lot of work to be done. Some cancelations work ok and some you couldnt cancel at all we had so many issue we were always emailing GTR for help and that would put us behind on work and helping our customers. Until this day we still have pending issues with our customers because we are still waiting to hear back from GTR. My thoughts the ADMIN side needs lots of work and make it more easier to use.

Reasons for choosing GTR

Boss decision

Alyssa

Company size: 51-200 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Love the platform and people at GTR

Quarterly events

Pros

We appreciate the the top notch service that we receive from the team assigned to us!

Cons

They could use more videos, trainings, etc.

Leisl

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2021

Outstanding Customer Service

The client success team that supported our 25 events in the last six months has been outstanding. They've become an extension of us and they really go above and beyond to make every event a success.

Pros

The product itself can be purchased directly through other channels. We picked GTR for their support and they've met and exceeded every expectation.

Cons

Some of the widgets and setup is restrictive. I wish there were some outstanding pre-set designs to work from instead of having to build directly for each event.

Reasons for choosing GTR

Event and tech support.