I like integration Dameware with Active Directory, functionality and simplicity.

Connecting to a computer for remote support without needing interaction from the end user is the best part of Dameware.

I have been very pleased with DameWare and have setup a DMW file for sharing with others that lists all our servers and other specific computers.

The ease of use is the best part is will connect to even to any pc on our domain, and allows us to chat with and see all screens. Even when not at our own desks it allows ease of access to others.

What I like the most of the ease of use of this program.

Cannot recommend this software enough, definitely worth the money.

There are times that it can be sluggish, or through random errors out when installing the service for the first time, but most of the time that has to do with the computer and not the software.

The ability to do ad-hoc off network remote control is nice.

I like the AD like interface, and the general ease of use. Access to remote computers having issues and being able to pull logs any time is great.

The most useful software to make remote desktop.

The ease of use and flexibility of the remote software is very good. The cost of the software is phenomenal.

We use it when a user has a problem with the computer to show what is that exactly.

My authentication methods for access to my computers is my business. This is very dictatorial and heavy-handed, and it makes no sense.

Rarely have had to use them but in the couple cases I did they were fantastic.

Easy to use, easy to install and configure, light.

This application helped provide visibility into remote systems, allowed access to servers, and a great resource for our help desk team.

Pretty happy with the Tool due to it's simple interface.

Customer service is 24/7 and you get one year of maintenance for an affordable one time price. I like not having a recurring charge each month.

Expensive, but fabulous remote connectivity tool.

Dameware is a true  diamond for any IT Support staff,  software can be installed on the client machine remotely without any user intervention.

The Licensing model is awesome and only costs $50.

Connections to devices and management of the network is great. The ability to connect to devices quick and safely.

I have tried other software but have not been as impressed as with DameWare. Solarwinds has great products.

It's very straightforward and also helpful if you need insight on how to operate it. The cost is also very inexpensive for remote desktop support software.

This avoids confusion with users that like to change systems without notifying IT. Dameware has a great integration with Solarwind's WebHelpDesk.

The ability to connect and manage client PC's was reliable and functional. Also, adding anti-virus, backup and web protection was a good feature.

Overall and cost effective solution for monitoring systems which normally would be a manual process.

The single pane of glass to manage antivirus, backups, in detail alerts, and asset tracking is really nice.

I have already learned a great deal working with their platform.

They are still growing and adding on. It sometimes gets a little frustrating that all the toolsets are not directly integrated into their RMM platform.

The management of the alerts and system is the best overall of the competitors. Would recommend as long as the PSA tool links to it well.

My customers like the fact that their systems are being patched weekly and the document backups have saved us multiple times.

Solarwinds is building a very broad set of tools helping MSPs and admins manage corporate IT users, networks, and assets.

Provides excellent traffic analysis evaluation that greatly assists in resolving network performance issues. Customer support is very professional.

Allows me quickly connecting to users machines without user interaction. Patch management feature allows to easy control all updates on all machines.

Needs training to use, so many things to do, it can become easy to get lost or forget where the lesser tools are placed or what their called.

This Software does all of the heavy lifting and will save you time and money from managing your network the manual way.

I am able to keep the clients I have engaged and continue to service them with other IT needs. It works great for improving the client's performance and increasing my bottom line.

Sometimes to the point of making the device you are remoted into really slow. Tried everything suggested on SolarWinds website to mitigate this to no avail.

We have been using Solarwinds RMM for quite a while now and have been very happy with they business relationship we have formed, easy, cost effective RMM with loads of features.

The issue was value for money. They courted us to come back with better pricing and all the improvements.

It's easy to use and deploy and is packed with functionality.

Easy to navigate and manage individual endpoints and quiet noisy alerts. Great integration with direct hardware monitoring as well.

The ease of use,  and how everything just works.

After losing one of my larger users, the flat rate platform fee made the overall cost a bit much for the remaining users.

Several years ago, before Solar Winds acquired this product from the vendor I was using, the features and pricing model worked well for me.

I like that everything is so nicely sorted out. All issues are clearly visible, and the Wall-chart is amazing.

What i like most about SolarWinds RMM is the the integration of multiple software solutions in one location. Also the SSO to other RMM software like Backup is great.

They refused my cancellation and have continued to bill. From their NetSuite: The cancellation has been submitted.

They will take your money or ruin your credit trying.

You can set parameters for the monitoring both local and devices over the network. Other features available are anti-virus, help desk, notifications, etc.

But it was rejected 5/3 and 6/3. What a terrible company to deal with.

We really enjoy the ease of use of this product, we're able to securely monitor all our customers workstation  and be more proactive.

Its a new solution, so they have issues, but they do seem to take care of them rapidly.

US Dollar

DameWare is cloud-based remote access software that allows users to provide remote support on desktops, laptops and servers. It caters to businesses of all sizes.

DameWare helps users centrally manage team members and customers, activate and control their licenses and share the host list globally. It also supports end-users through a mobile app for Android and iOS, so users can connect through smartphones and tablets.

The window administration feature helps users troubleshoot problems without conducting complete remote control sessions. The solution also helps manage multiple active directory domains using a single interface. The product offers user account administration, password resetting and group policy editing.

DameWare provides two-factor authentication, so users can log into remote sessions via the verification protocol. The solution also supports remote-access sessions by logging in from support tickets and creating an audit trail. The product integrates with SolarWinds Help Desk.

LongDescription

Support Ticket Management

Surveys & Feedback

Customizable Reports

Access Controls/Permissions

Session Recording

Event Logs

Screen Sharing

Mobile Access

Unattended Access

Role-Based Permissions

File Sharing

Real-Time Chat

Chat/Messaging

Customizable Branding

Reporting/Analytics

Monitoring

Remote Access/Control

Session Transfer

Multiple User Accounts

Live Chat

For MSPs

Ticket Management

Knowledge Base Management

Automated Routing

Multiple Authentication Methods

Access Management

File Transfer

DRE is based on an annual subscription. DRS is a one-time perpetual license

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Dameware

Webinars

Documentation

Videos

N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operational efficiency. 

Key features include:

• Manage all devices across Windows, Linux and Apple platforms  
• Get up in running rapidly with simple onboarding steps, built-in automation scripts and patching policies 
• Automated Microsoft patch management to help ensure compliance and security at all times 
• Integrated Endpoint Detection and Response for layered security 
• Drag and drop automation for efficient service delivery 
• Secure and instant remote access to desktop or mobile devices (Windows, macOS, iOS and Android)  
• Ticketing, including workflows, routing rules and automation to drive efficiency and collaboration across teams 
• Simple time tracking, including functionality for recurring tickets and appointments 
• Automated billing and invoicing that integrates with your existing accounting software 
• Best in class integrations, providing flexibility via APIs and open ecosystem  

N-sight RMM makes it easy for MSPs and IT Professionals to get started in minutes with a powerful all-in-one platform that delivers the perfect blend of capabilities and ease of use.

Real Time Analytics

Status Tracking

Email Monitoring

Internet Usage Monitoring

IT Asset Management

Automatic Patch Deployment

Real-Time Monitoring

Virtual Machine Monitoring

Contract/License Management

Task Scheduling

Active Directory Integration

SSL Security

Change Management

IP Address Monitoring

Policy Management

Real-time Alerts

Portfolio Management

Project Management

Approval Process Control

Disaster Recovery

Resource Management

Remote Update/Installation

Collaboration Tools

Scheduling

Anti Virus

Problem Management

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Bandwidth Monitoring

Uptime Reporting

Project Time Tracking

Server Monitoring

Network Analysis

Capacity Management

Compliance Management

Performance Metrics

Network Wide Management

Issue Management

Password Management

Configuration Management

Web Traffic Reporting

Client Portal

Connectivity Management

Asset Tracking

Customization

Activity Dashboard

Alerts/Notifications

Predictive Analytics

Patch Testing

Network Monitoring

Data Visualization

Time & Expense Tracking

Service Level Agreement (SLA) Management

Billing & Invoicing

Network Resource Management

Deployment Management

Dashboard

Patch Management

Alerts/Escalation

Credential Management

Asset Lifecycle Management

Automatic Backup

Usage Tracking/Analytics

Incident Management

Backup and Recovery

Summary Reports

Patch Prioritization

Drag & Drop

Automatic Scans

Issue Auditing

Location Tracking

Maintenance Scheduling

Task Management

Release Management

Inventory Management

Vulnerability Scanning

User Management

Billable Items Tracking

Application Management

Performance Management

Activity Tracking

Secure Login

30-day free trial, no credit card required.
Contact N-able for full pricing information.

Dameware vs N-sight

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons