Clonadesk

RATING:

5.0

(7)
Overview

About Clonadesk

ClonaDesk is a cloud-based screen-sharing platform, that bridges geographical gaps to make remote interactions feel local. The solution offers screen-sharing capabilities to help businesses streamline remote customer service and technical support. With ClonaDesk, support teams can effortlessly troubleshoot technical issues and deliver top-tier assistance to customers, regardless of distance. It provides a high-quality screen-sharing support experience, connecting support personnel with clients across miles.

Clonadesk Pricing

Free trial: 

Available

Free version: 

Available

Clonadesk Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

5

Most Helpful Reviews for Clonadesk

7 Reviews

Leo Marshal

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2023

Best Alternative remote access software for remote support and collaborative team-work

Using this user-friendly, unlimited, and free remote access software has greatly boosted our team's productivity for remote collaboration and provided valuable support to our clients in resolving issues.

PROS

It's incredibly user-friendly, performs well even on slow networks, offers unlimited sessions for free, and comes packed with a wide range of tools.

CONS

While my experience on Windows was positive, I believe it could be even better if the platform extended to mobile and Mac devices

Reasons for switching to Clonadesk

As Clonadesk don't having any limitations of remote session. Its free loaded with features

Sakshi

Consumer Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Best tool for collaboration with Clients

My experience with Clonadesk is absolutely satisfying and amazing, in both my personal and professional fronts. Screen sharing has proved to be a lifesaver in client meetings.Security is extremely important when dealing with high profile clientele, and ClonaDesk certainly didn't disappoint. It provides robust security measures that put my mind at ease when accessing sensitive data remotely. Knowing that our clients' information and project details are safe and sound is a huge relief.The speed and reliability of ClonaDesk have also been impressive

PROS

Clonadesk is really easy to use for sharing your computer screen. One great thing about it is that it lets me access my computer from far away without any problems. It doesn't matter if I'm at work or somewhere else; I can easily get to my stuff from any device with the internet. This makes it super easy for me to plan events and work with my team, no matter where I am.

CONS

Customer support is available via email only .

Sachin

Information Technology and Services, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Remote Desktop Software

PROS

It is easy to use , and provide remote screen sharing and also high tech security.

CONS

Attractive interface is missing in clonadesk.

Pradip

Accounting, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

Reliable and user-Friendly software

My overall experience with ClonaDesk has been positive. It's a user-friendly and reliable remote access software that meets the needs of accountants like myself. It offers a secure solutions for remote access tasks. I would recommend it to fellow accountants looking for a straightforward tool to access their work computers remotely. One of the things I liked the most is that as a free software ClonaDesk is allowing me to transfer files and switch screen with Clients.

PROS

One of the first things I noticed about ClonaDesk is its user-friendly interface. Setting up Clonadesk is surprisingly simple. I am not from a technical background still I can navigate through the software with ease. The speed of access is also very fast helping me in auditing reports remotely and also help me in discussion with my clients.

CONS

Need features that can support screen sharing like audio conferencing

Manjiri

Insurance, 5,001-10,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Great software to connect with Insurance Policy Agents

PROS

It is very easy to use, and it helps me to connect with remote insurance policy agents to solve their queries regarding claims and policies

CONS

Audio conferencing not yet supported in screen sharing

Varsha

Computer Hardware, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

User friendly, easy to use, comfortble remote access for any device , work for flexible,

It is very good aap. Easy use any where and user access file and download document on any multiple locations. It is work smoothly

PROS

I like in clona desk any where to use , we can access file fast way and comfortable to use. Any one understands easyly. Working properly

CONS

Some feature upadate required like Video conference

Akshay

Marketing and Advertising, 1 employee

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2023

Hands down the best tool for freelancers!

It has been a time saver when it comes to meeting clients and giving them demos or presentations remotely. It also helped me in providing better and faster services to my multiple clients simultaneously, from my work desk itself.

PROS

As a freelancer, communicating with clients has become super easy. Only because of the user friendliness of the software.

CONS

As of now, Clonadesk has sufficed my needs. I think it should be available on mobile devices as well.

7 Reviews