Remote Support and Meetings Software

Remote Support and Meetings Software

About Remote Support and Meetings

Remote Support and Meetings is a cloud-based remote support platform that allows users to conduct online training, meetings and demonstrations. Remote Support and Meetings’ key features include concurrent meetings, room chat, screenshot sharing, proxy and HTTP support, desktop and audio recording and 2 digit support. The platform also comes with easy access URLs for PC variants and help desk tools. Additionally, the platform allows users to customize the services they want. Remote Support and Meetings offers a 'Reconnect on Reboot' functionality that helps users during support sessions. Pricing of the product is based on a monthly subscription and support is extended via phone, email, live chat and documentation. ...

Remote Support and Meetings Pricing

Premium - 2 concurrent meetings: $14/month or $140/year. Professional - 3 concurrent meetings: $19/month or $190/year. Business - 6 concurrent meetings: $36/month or $360/year. Enterprise pricing is based on the number of concurrent meetings required, for between 4 and 50 concurrent meetings. Contact ShowMyPC for information.

Starting price: 

$14.00 per month

Free trial: 

Available

Free version: 

Available

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Remote Support and Meetings User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4.5

Functionality

4

Showing 8 reviews

Anthony

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Easy to implement in a desktop software environment

Pros

Ease of deployment, and relatively easy to use by end users.

Cons

Conflict with caps lock is annoying but easily solved.

User Profile

Nathan

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

December 2017

it is a simple program to remote connect to another pc

This is a good software to remote connect to a pc, it is not bad and it gets the job done. It works when other non-popular solutions don't work.

Pros

this is a neat little program that works well but is not very popular. You can remote to any pc but it is not as easy or simple or others, I would not use it for large deployments.

Cons

It doesn't feel like other do, you tend to feel it is not matured like other programs that do the same. Don't get me wrong, I have nothing negative to say about it, but it just doesnt feel as developed as others do.

Steven

Company size: 11-50 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
3

Value for money

out of 5
2

Functionality

out of 5

July 2019

Ok Program

Its ok

Pros

You can remote view an unattended PC without needing to have someone at the other end

Cons

The system freezes frequently requiring to close the browser and reconnect

Reasons for switching to Remote Support and Meetings

Price

Sam

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Functionality

out of 5

February 2019

ShowMyPC is easy to use

This was easy for me and my client to use, the shared URL makes it very simple and fast to use. The client was happy because we were able to get connected so quickly.

Pros

I like that you have other people connect to your PC with a specialized URL, that allows for immediate an on demand remote access.

Cons

It's not a huge deal, but it will keep showing you options that aren't available unless you pay for it. I would think that if you are choosing to use the free version yo are not interested in the pay option. But if maybe just show that option once at the beginning or the end.

John

Company size: 2-10 employees

Industry: Telecommunications

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

Great and easy

Great experience highly recommended easy to use and user friendly tools and features that met any bussiness needs

Pros

I love the easy to use interface and user friendly design

Cons

I didn’t like the lagging but maybe the internet connection issue

Donna

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

Show my PC is very easy to use but it is costly for small businesses or single users.

Pros

Show my PC is easy to use and the HELP area is very detailed so that you fully understand what needs to happen so that you don't need to ask for HELP.

Mena

Company size: 1,001-5,000 employees

Industry: Oil & Energy

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

February 2021

Review

Pros

Good software and user friendly and good for business

Cons

A little bit expensive and need to work on the graphics

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

December 2017

Easy to use but slow in remote performance

Pros

It's easy to use and download and it's very quick to install, can be done by any non tech savy person

Cons

It's a bit slow in performance, once I take remote control of the other computer it will show it like a slow connection, I know it's not because of that because I've tried other remote control softwares which work just fine.