--- title: "SetMe Software Reviews, Demo & Pricing - 2026" description: "Review of SetMe Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/remote-support/setme-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/) / SetMe Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/remote-support/setme-profile/reviews/) # SetMe Review From $8.25-$69/month Free trial 4 plans Wondering if SetMe is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview SetMe 4.7 [(41)](https://www.softwareadvice.com/remote-support/setme-profile/reviews/) Pricing Starting at $8.25 flat rate per month ### About SetMe SetMe is a remote desktop powerhouse designed for securely accessing and controlling remote PCs and Mac computers from anywhere in the world. Built using the latest communication technologies, SetMe offers a powerful feature-set, which includes unattended access, multi-session handling, end-to-end encryption, two-factor authentication, user management, advanced reporting, remote system information, multiple screen scaling options, connection statuses, drag-and-drop and copy-paste file transfer, video recording, audio & text chat, and much more. Do you work for SetMe? [Manage this product listing](https://www.g2.com/products/setme/claim_requests/new?auto=true) Wondering if SetMe is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. ## SetMe User Interface ## Popular SetMe Alternatives Main Product SetMe 4.7 [(41)](https://www.softwareadvice.com/remote-support/setme-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.50Value for money - 4.78Customer support - 4.56Functionality Pricing Starting at $8.25 per month Get Price Alternative Product [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) 4.6 [(11645)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.37Value for money - 4.30Customer support - 4.56Functionality Pricing Starting at $24.90 per month Get Price Alternative Product [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.7 [(1507)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.68Value for money - 4.61Customer support - 4.63Functionality Pricing Starting at ₹480.00 per month Get Price Alternative Product [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) 4.6 [(1800)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.50Value for money - 4.24Customer support - 4.49Functionality Pricing Starting at €22.90 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24232)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7 [(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.72Value for money - 4.64Customer support - 4.50Functionality Pricing Starting at €98.00 per year Get Price ## SetMe Pricing and Plans SetMe has four plans. Core is $8.25/mo billed monthly. Solo is $39.00/mo billed monthly. Professional is $49.00/mo billed monthly. Business is $69.00/mo billed monthly. Free trial Core $8.25 flat rate, per month Core plan includes: - Single-user license - 10 unattended devices - 10 concurrent sessions - All-in-one remote desktop toolkit - File transfer and clipboard sync - Remote restart with auto-reconnect - Session recording and more Solo $39.00 flat rate, per month Solo plan includes: - Single-user license - Unlimited concurrent sessions - Unlimited attended devices - 200 unattended devices - Basic reporting functionality - All-in-one remote desktop toolkit - File transfer and clipboard sync - Remote restart with auto-reconnect Professional $49.00 flat rate, per month Professional plan includes: - Multi-seat license - Unlimited concurrent sessions - 500 unattended devices - Unlimited attended devices - Unlimited unattended devices - Advanced team reporting with export capabilities - All-in-one remote desktop toolkit - File transfer and clipboard sync - Remote restart with auto-reconnect Business $69.00 flat rate, per month Business plan includes: - Group and policy management - Granular access control system - Unlimited unattended devices Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does SetMe pricing compare to alternatives? SetMe's starting price is $8.25/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | SetMe4.7[(41)](https://www.softwareadvice.com/remote-support/setme-profile/reviews/) | $8.25 /mo | Available | Not available | 4.5 | | [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/)4.6[(11,645)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) | $24.90 /mo | Available | Available | 4.4 | | [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/)4.7[(1,507)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) | ₹480.00 /mo | Available | Available | 4.7 | | [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/)4.6[(1,800)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/) | €22.90 /mo | Available | Available | 4.5 | | [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,232)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) | $8.75 /user/mo | Available | Available | 4.5 | SetMe4.7[(41)](https://www.softwareadvice.com/remote-support/setme-profile/reviews/) * * * Starting price $8.25 /mo Free trial Available Free version Not available Value For Money 4.5 - [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/)4.6[(11,645)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) * * * Starting price $24.90 /mo Free trial Available Free version Available Value For Money 4.4 - [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/)4.7[(1,507)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) * * * Starting price ₹480.00 /mo Free trial Available Free version Available Value For Money 4.7 - [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/)4.6[(1,800)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/) * * * Starting price €22.90 /mo Free trial Available Free version Available Value For Money 4.5 - [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,232)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) * * * Starting price $8.75 /user/mo Free trial Available Free version Available Value For Money 4.5 ## SetMe Features - Popular features found in Remote Desktop Access Controls/Permissions Real-Time Chat Remote Printing Screen Recording Screen Sharing - More features of SetMe Annotations Chat/Messaging Compliance Cross-Platform Cross-Platform Access Data Encryption Diagnostics File Sharing File Transfer Live Chat Multi-Monitor Support Multi-platform support Multiple Monitor Access Multiple User Accounts Multi - Session Handling Remote Access/Control Remote Reboot Remote Update/Installation Reporting Reporting/Analytics Reporting & Statistics Role-Based Permissions Secure Data Storage Secure Login Session Recording SSL Security Summary Reports Troubleshooting Two-Factor Authentication Unattended Access Usage Information User Management VoIP ## SetMe User Reviews ## SetMe customer ratings - Overall rating: 4.7/5 - Total reviews: 41 ### Rating distribution - 5 stars: 31 reviews (76%) - 4 stars: 9 reviews (22%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.5/5 - Customer support: 4.8/5 - Functionality: 4.6/5 --- ### Success on All Fronts - Overall rating: 5/5 - Reviewer: Quincy M. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Working remotely would not be possible without SetMe. Having this tool in our team's toolbox has given us the flexibility to support from anywhere. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have fully transitioned to utilizing all that SetMe offers, and have thoroughly enjoyed the use of the standard client sessions, unattended access, and access history. #### Cons Working predominantly on macOS devices, recent version upgrades have prevented SetMe Unattended from being available and needing other services like Screen Sharing to work. If Apple provides some flexibility to the business environment, this would no longer be an issue. #### Reasons for switching to SetMe We used the control permissions from Zoom and Teams for our macOS support when the pandemic hit and it was clunky at best. Being able to use an app that is built out for macOS remote support was an absolute game changer. #### Vendor response Hi Quincy — thanks for the thoughtful review and for trusting SetMe for remote support. Regarding the recent macOS unattended issue after recent updates: we’re aware of it and actively working on a fix (including coordination with Apple's team and their requirements). We expect this to be resolved in the near term. Thanks again for your patience and continued business! — The SetMe team Replied January 2026 --- ### Best remote software - Overall rating: 5/5 - Reviewer: Rachel H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This has been a game changer for me because I know that I will be able to remote into a computer when I am working with a teacher. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to remote into computers in my district. We have used other programs before and it is always hit and miss if I could be able to connect to them. #### Cons My only issue so far is with multiple screens. If I want to show them all it can be a pain sometimes to slide around. But it still works better than any other program I have ever used. #### Reasons for switching to SetMe A lot of the times it wouldn’t remote into the computer. #### Vendor response Hi Rachel, Thank you for taking the time to share your experience and for being our valued customer! We're always working to add new features and enhancements in order to improve your experience with SetMe. One of the upcoming features will allow you to work with each remote screen in a separate window on your local desktop. If you have a multi-display setup, SetMe will also let you have all of the remote monitors easily mapped to your local displays. Thanks, Dan | Techinline Replied March 2025 --- ### Great alternative remote assistant tool! - Overall rating: 4/5 - Reviewer: Eugene W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros It's easy and straightforward to set up a remote assist session, the client is lightweight and does not cause a lot of performance impact on the host's PC. #### Cons The clipboard might break sometimes during the support session. #### Reasons for switching to SetMe It now supports Mac, compared to FixMe. #### Vendor response Hi Eugene, Thank you for taking the time to leave SetMe a review and for being our valued customer! Sorry to hear that you've experienced sporadic problems with the clipboard. I assure you that there have been no clipboard transfer issues detected on our end. If you're still experiencing the issue you described, don't hesitate to contact our support team: support@set.me They'd be happy to help! Thanks, Dan | Techinline Replied October 2024 --- ### Helpdesk SetMe user - Overall rating: 4/5 - Reviewer: Phil C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall experience with SetMe is very good, certainly one of the best and easiest support desk tools that I have used. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use. Easily able to scale users screens. Ability to disable user end keyboard and mouse access. General look and feel of the application. #### Cons Nothing immediately springs to mind, having used other tools on helpdesk SetMe is right up there with the best. #### Reasons for switching to SetMe A decision was made by the business to move to Set.Mw --- ### A+ remote software - Overall rating: 5/5 - Reviewer: Casey B. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy remote access suite, fluid connectivity. #### Cons Not able to connect via the web/phone, it would be helpful in a lot of instances. #### Reasons for switching to SetMe New features, file transfer is probably what sold me. #### Vendor response Hi Casey, Thank you for taking the time to leave a review for SetMe and for being our valued customer! We understand the importance of being able to connect via the web/phone, and I assure you that we'll be rolling out more connection options in future updates. Best, Dan | Techinline Replied March 2025 --- ### Simplest and Easiest Remote Software Ever - Overall rating: 5/5 - Reviewer: Luke W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easily one of the best remote software out there for the sake of simplicity . We have tried all of the big name brands and none are as straight forward and easy as SetMe. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely easy to use! End users only need to provide a 6 digit code which couldn't be much more simpler. #### Cons Getting onto Mac OS can be sometimes a challenge as it needs extra requirements to run but that more of Mac thing really. #### Reasons for choosing SetMe Far far cheaper and easier than any of the other choices. #### Reasons for switching to SetMe Early access and loyalty discount for trying it out before it released fully. --- ### Great Product - Huge Improvement upon FixMe.IT - Overall rating: 5/5 - Reviewer: William F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A very good product and an important tool in my support services tool kit. It helps me to remotely manage servers and desktops for my clients all over the world with ease. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros All the great featured of FixMe.IT but now with Mac support. Also, if you are a FixMe.IT customer they will migrate your connections to the new service. This includes all of the unattended account credentials, etc. #### Cons I would love to see support for mobile devices. I think this is still lacking. Also, the price increased by about 33% on a monthly basis. But with the price increase over at FixMe.IT it is only a little more a month for all of the advanced features. #### Reasons for choosing SetMe A combination of pricing, features, and support made SetMe a more valuable option for us. The other products had lower endpoint limitations for the price or lacked solid support for when we are having issues. #### Reasons for switching to SetMe We switched because the SetMe product included Apple support but also because the pricing increases on the FixMe.IT product made it almost a wash. #### Vendor response Hi William, Thank you for taking the time to leave us a five-star review and for being our valued customer! We're happy to know you've had a positive experience with SetMe. We'll continue adding new features and enhancements to provide you with the best possible experience. Of course, we understand the importance of mobile device support. This feature is in the pipeline and will be added to the Feature Roadmap on our website. Best, Dan | Techinline Replied November 2024 --- ### SetMe - The best choice for remote support - Overall rating: 5/5 - Reviewer: Derek V. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very nice - not overwhelmed with excess features that "clunk up" the menus. It just gets me where I need to go quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, quick to operate. Nice that it works cross-platform. Also the price is right. #### Cons Program itself updates all the time. Seems like a couple times per week it's going through an update. #### Reasons for choosing SetMe Cost, usability, cross-platform support. #### Vendor response Hi Derek, Thank you for taking the time to share your experience and for being our valued customer! We're constantly working to introduce new features, enhancements, and bug fixes in order to improve your experience with SetMe. Please note that only essential updates that contain new features and important performance improvements require installing the newest version of the Expert console: 1) the orange icon in the Expert app's top bar signals that a major update has arrived and you won't be able to start a new session unless you upgrade to the newest version, 2) the green icon means that a minor update is available and you can upgrade the app to its latest version whenever you're ready. Hope this helps! Thanks, Dan | Techinline Replied March 2025 --- ### easy to use - Overall rating: 5/5 - Reviewer: Fernando M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It has been great! The ui is great and having the ability to connect to a mac is very useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros UI is user freindly and setting up unattended access is easy. #### Cons the scroll bar at the bottom is a little clunky --- ### Almost perfect bit of software - Overall rating: 5/5 - Reviewer: Ceiron J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. I use it heavily every day and I would gladly recommend it to anyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really easy to use software for both client and support users, great UI, excellent support. Love that you can now see system info and paste clipboard data as keyboard strokes. #### Cons The ctrl+alt+del button is too easy to click when trying to select the sub-menu the enters clipboard data as keystrokes. I've had numerous instances where Windows UAC pops up, I misclick on the tiny button to open the sub-menu that contains the function to enter clipboard data as keyboard strokes, accidentally click ctrl+alt+del and it closes the UAC. I've also accidentally clicked the windows+L option above which equally should be in a separate area. If you accidentally click the Windows+L button while you're working on a users machine while they are away, it can be very frustrating if you don't have their password to log back in. #### Vendor response Hi Ceiron, Thank you for sharing your experience with SetMe and for being our valued customer! Based on your feedback regarding the toolbar UX issue, we've made enhancements to the dropdown menu functionality. You can now access the menu by clicking the entire menu button, rather than having to click the tiny arrow. Please let us know if this resolves the issue for you. Best, Dan | Techinline Replied January 2025 --- Showing 1 - 10 of 41 Reviews [See All Reviews](https://www.softwareadvice.com/remote-support/setme-profile/reviews/) ## SetMe Popular Comparisons [TeamViewer ONE vs SetMe](https://www.softwareadvice.com/remote-support/setme-profile/vs/teamviewer/)[Zoho Assist vs SetMe](https://www.softwareadvice.com/remote-support/setme-profile/vs/zoho-assist/)[AnyDesk vs SetMe](https://www.softwareadvice.com/remote-support/anydesk-profile/vs/setme/)[Slack vs SetMe](https://www.softwareadvice.com/remote-support/setme-profile/vs/slack/) ## Other Top Recommended Remote Desktop Software [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) **4.6** (11645) Recently recommended **0** times [ScreenConnect](https://www.softwareadvice.com/product/390169-ScreenConnect/) **4.7** (1903) Recently recommended **0** times [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) **4.6** (1800) Recently recommended **0** times [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) **4.7** (1507) Recently recommended **0** times Stuck Between Options? 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