SetMe

RATING:

4.8

(4)

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Overview

Reviews

About SetMe

SetMe is a remote desktop powerhouse designed for securely accessing and controlling remote PCs and Mac computers from anywhere in the world. Built using the latest communication technologies, SetMe offers a powerful feature-set, which includes unattended access, multi-session handling, end-to-end encryption, two-factor authentication, user management, advanced reporting, remote system information, multiple screen scaling options, connection statuses, drag-and-drop and copy-paste file transfer, video recording, and much more.

SetMe Pricing

Starting price:

$41.00 per month

Free trial:

Available

Free version:

Not Available

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SetMe Reviews

Overall Rating

4.8

Ratings Breakdown

(3)

(1)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

4.5

Most Helpful Reviews for SetMe

4 Reviews

Write a Review

Pavel

Verified reviewer

Automotive, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2023

Works great on Macs

I've used the other app from Techinline for about 2 years. The only issue I had was not being able to run it on macOS and connect to Macs. I signed up to try SetMe because of macOS support, but found a few other things I like. Overall, seems to be a good product and they’ve announced some other new features that will be added to it soon.

PROS

It's nice being able to finally have the app installed on my Macbook Pro instead of running it in a virtual machine and remote into field test engineers' computers. File transfer between Windows and Mac is very fast, works great even when you drag and drop large files or archives between computers. The reboot and reconnect features have been improved, and I also like having a variety of settings that allow me to choose how I want to see and control the remote desktop.

CONS

Price could be lower, but seems to reflect the market. Looking forward to the unattended access functionality which I'm told is expected to be released soon.

Quincy

Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2023

The Success with SetMe

PROS

I appreciate having access to macOS machines from a company we trust and highly value, Techline. In perfect timing, this product became available when we needed to white-glove a few projects with our macOS fleet. The road map they provide shows an encouraging and tentative timeline for implemented features. We look forward to the unattended access, session transferring between our team, and branding/customization!

CONS

It's a new product, so with that comes bugs. But customer support has been exceptional (shoutout to [sensitive content hidden]) in responding to issues, so we are thankful for this product.

Reasons for switching to SetMe

We used the control permissions from Zoom and Teams for our macOS support when the pandemic hit and it was clunky at best. Being able to use an app that is built out for macOS remote support was an absolute game changer.

James

Information Technology and Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2024

SetMe Review

Very positive. It's a logical progression and improvement over their previous FixMe. Deployment is easy, connections are very quick. They are continually adding features, and their support is first-rate. I would highly recommend Set.Me.

PROS

Built upon their previous FixMe.IT software. The new software is clean, easy to deploy and reliable, as was FixMe. This is by far the easiest Remote software I've ever used

CONS

Cost - dramatic increase over FixMe.IT - several times the cost. Still decent value considering the ease of use

Vendor Response

Hello James, Thank you for taking the time to share your experience with SetMe and for being our valued customer. We completely understand the need for a more cost-effective SetMe plan that would meet the needs and budget of individual/small businesses such as yours. That's why we recently introduced SetMe Professional which delivers all of the amazing new features and benefits found in the original SetMe plan along with a 500 unattended machine limit for only $41/month. You can downgrade/subscribe to SetMe Professional at any time via your web portal. You can also review our updated pricing page here: https://www.setme.net/Pricing Best, Dan | Techinline

Replied April 2024

Catalin

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2023

Review SetMe

PROS

It is working on iOS and very users friendly

CONS

I'm looking forward to appear unattended client feature

Vendor Response

Hello Catalin, Thank you for taking the time to review SetMe and for being our valued customer! I'm excited to share that we've released the unattended access functionality along with many exciting improvements and new unattended features: https://www.setme.net/Unattended-access Best, Dan | Techinline

Replied April 2024