It's fast and easy to use. I've helped support a lot of computer illiterate and elderly people and they were able to let me remote into their systems pretty easily. I've been using this product for 5 years now. I've tried all the remote support software and this is the best and most economical. Whenever I have a problem or question I talk to their support agent and he's great to work with.

Yearly support renewals. It's not too bad to renew though, all the companies do it. Some of the smaller products seem to go out of life pretty quick.

We've had TurboMeeting for several years. I bought it back when alternatives were very expensive. We've used it for years to host webinars and support sessions with our remote employees. Since moving to Office 365 for our Office software needs, most web conferences are handled with Skype for Business, or more recently, Teams. However, the IT department does still use TurboMeeting to assist customers when they need help or to troubleshoot issues a customer reports about our website.

TurboMeeting is reliable, inexpensive, feature-rich, easy to install and maintain.

The only problem I've ever had with TurboMeeting is that it can sometimes be problematic talking a remote user through the process of connecting to a meeting, particularly support meetings with inexperienced users. I don't think this is necessarily a problem specific to TurboMeeting though. The user on the other end is generally the real problem.

The feature of online conferencing made possible by this solution helps our teams work more effectively. It is regularly used by our company for meetings. Highly advised for those looking to save subscription costs, increase productivity with limitless usage, and strengthen brand identification with the appliance's numerous customization and integration features.

It is quick and simple to use. I've supported a number of elderly and computer-illiterate persons, and they were willing to allow me remote access to their systems. It is dependable, affordable, packed with features, and simple to install and maintain. I like that TurboMeeting can be used for both meetings and remote access sessions so that our IT personnel can help us with any technical issues. Possibility of on-site server hosting Total cost of licencing and maintaining the platform Syncing with Outlook

Sadly, this is due to hosting the on-premises solution. The trade-off was that we were constrained by the capabilities of our own network. We've had issues with videos being shown and how they buffer via a private connection to remote locations. For the appliance to provide your consumers with a respectable level of service, you do need a reliable and speedier Internet connection.

It’s a good product , but it was not the right fit for our organization

Ability to host the server on premises Overall cost to license and renew the platform Integration with Outlook

Unfortunately because of the on-premises solution hosting. The trade off was that we were limited by our own network capabilities. Also, the learning curve for most of the end users became too high to overcome. Many of our overseas users experienced issues connecting

When you can't fix the problem alone and need someone to log in and help you remotely, this feature comes in handy. I enjoy how TurboMeeting can be utilised for meetings as well as when our IT staff has to access our computer to assist with any technical concerns. For our IT to connect to our devices, we utilise turbo meeting. It is really simple to navigate and utilise. It enables the host to simply access our system while also allowing the user to monitor the applications they are using.

So far, I have not had any issues; if I want remote support, the IT person is quite helpful and quickly gains full access to resolve the issue. TurboMeeting may occasionally freeze or cause the controller to lag. In the past, we've experienced difficulties with presenting movies and how they buffer across a private connection to faraway sites.