About VSight Remote

VSight Remote is a cloud-based software that enables businesses in machinery, automotive, energy and manufacturing industries to improve team collaboration through augmented reality (AR) tools. Professionals can share files in PDF, PNG, JPEF, OBF, or FBX format and annotate images or objects live during ongoing remote sessions.

Using VSight Remote's administrative panel, managers can create, join or invite multiple participants to virtual rooms and facilitate team communication via real-time chats. Field agents can log in via QR code scanning and customize the system's language according to individual requirements. Additionally, it helps users secure confidential information through HTTPS protocols.

VSight Remote allows b...


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Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of VSight Remote

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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April 2021

Louis from MSV Systems and Services Pte Ltd

Company Size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Vsight saved our overseas technical support!

When collaborating with overseas partners for technical intervention, there's often a challenge with getting a sense of the actual situation. VSight has made it possible with AR features and high resolution photo sharing with annotations.

Pros

There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.

Cons

None. This application met our every needs for remote technical support.

Reasons for Switching to VSight Remote

Video calls can't fulfill the needs of understanding the situation on site remotely.

February 2021

Oğuz from digiMODE

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Fast, Easy and Flexible

It decreases travel costs, decrease problem solving time and eliminates misunderstandings.

Pros

This is the first time I see such an easy to use solution which solves that hard problems with its' high technology approach.

Cons

CAD data integration may be an asset to add.

December 2020

Dima from BeeDude

Company Size: 11-50 employees

Industry: Food Production

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

VSight helped us solve long-lasting maintenance issues

Pros

With the help of VSight we managed to decrease the maintenance costs of our production sites - now most experienced tech guys manage breakdowns and incidents remotely with the hands of on-site workers. Overall it was an awesome process change, it's impossible to imagine our team going back to how we worked before.

Cons

IMO the product would benefit after having a touch of experienced designer here and there

Response from VSight

Replied December 2020

Thanks for your valuable review!

February 2021

Deniz from digiMODE

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

my remote assistant

It's a software that is as simple to use as a basic application but does serious work. I had experience working with someone who was abroad on a piece, it was great.

Pros

Working on 3D Model in software, Using the AR + feature, Language option

Cons

I wish there were more icon options in the standard.

Reasons for Choosing VSight Remote

Easy to use and includes many options to work with

December 2020

Eduard from morganagro.com

Company Size: 2-10 employees

Industry: Food Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Surprised how stable the product is.

If you compare with most competitors it’s a really service, response and hight quality solution for enterprises

Pros

Easy of use, stability, no bugs, quick responses, easy onboarding, unique features.

Cons

Design. Guys doing well and always improve so not much to say here.

Response from VSight

Replied December 2020

Thanks for your valuable review!

August 2020

Mustafa from Gislab technologies

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Perfect Solution for Remote Work

Pros

Its instant translation feature really works very well in remote assistance services. We preferred this product for its large and powerful abilities.

Cons

There are lots of abilities and we used most of them.

Response from VSight

Replied December 2020

Thanks for your valuable review!