AssistLink

Vyzeo AssistLink is a cloud-based live video assistance platform that helps equipment manufacturers provide support for remote troubleshooting. The solution provides live video and data-sharing functions to help manufacturers optimize the diagnostics. It enables manufacturers to facilitate real-time collaboration for diagnostics and repairs through video chat that helps demonstrate physical equipment and receive annotated instructions on the video screen. The platform also includes features such as screen sharing, chat messaging and file sharing. Additionally, Vyzeo AssistLink offers both live and scheduled video calls based on the availability of experts.