Ratings & Reviews

Overall Rating

4.63 / 5 (472)

4.34 / 5 (1,207)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 27, 2020

June 4, 2020

Pros/Cons

  • Pros

  • ease of use. The menu was well designed and each category was easy enough to compare via the graphs. over all very clean

  • Easy to start and install, easy to navigate and everything is intuitive from the start. Reports are VERY detailed and show you everything you need and some more.

  • Cons

  • A live feed of the employees’ screen is not available. It would be a great addition if features include live feed because as of now, screenshots are just available.

  • With all the options, it can get a little confusing navigating the web interface. Would love to see the OS coverage to include Linux (beyond just the Chrome plugin).

  • Pros

  • The free version of this software is great, there was no down-time, very easy to use, and not complicated for the older generation.

  • I love that it is so easy to use. Everything is very self explanatory and it is almost impossible to get confused while using it. I also like that I can choose my own URL for meetings.

  • Cons

  • Sometimes when using the browser only feature there have been glitches where the screen with need to be reloaded. But above all the pros vastly exceed the cons.

  • At times, the service can freeze and tend to lag on the other person's end, but never a sufficient amount to where it causes substantial issues. Otherwise I'm completely happy with this service.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots