Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.

This product is easy to setup and use which make sit great as far as training goes. It can be used as a cloud data repository, shared and has great logging as to who did what and when.

My overall experience with Dropbox Business is great. The product is amazing for what it does and it is extremely easy to use even for beginners.

The product is easy to use and the most important feature that I saw on the app is the drag and drop feature it's so helpful it helps me upload media and files easily it's really a great feature.

Constantly changing UX - sometimes for the better, sometimes for the worse. Suffers from a bit of UX identity crisis.

This software is simple to use and has an excellent free version as well. It is useful to share documents with several people and that everyone has the updated version of the document.

The software has great customer support and tutorials. It is helpful to be able to track changes and see who is editing.

My overall experince is very good, such an amazing experince , speed is and GUI interface is very goood.

It also allows easy collaboration on files and It's pretty easy to use with an excellent user interface. It is also very seamless sharing files with external users.

I'll miss the drag and drop feature that I haven't seen in other options.

I was a team of one in the beginning and i still had to pay a ridiculous $75/month just to use it for myself.

What I like the most about this platform is the large storage capacity that it has, in addition to its value for money, which compared to other platforms has a great competitive advantage in costs.

If I fail to download them, then I no longer have access to the files. It may be that you only have access to files for a certain length of time, in that case the error would be mine.

We spent hours with customer service until we were told they stopped supporting our OS version. No warnings, no emails, nothing.

Sometimes the files do not sync properly or there are missing files. Another issue is since this is a cloud based platform there are outage problems as well and could use more backup data centers.

Dropbox is affordable, secure, backs up your files, and is easy to use with a team. I believe that the user interface is also quite pleasant.

I like that with ease I can back up important files and files that I want to share with others. For the most part, it's straight forward and lives up to its purpose.

Overall, Dropbox Business is a great tool for storing and sharing all kinds of files, and it offers good features for its price, so we are very happy with it.

I love the ease of accessing my Dropbox files right in my file browser on my computer. It integrates well with both Windows and Mac, and between the different operating systems as well.

Among all others, dropbox is best known for its user interface and organization of files and folders which is very impressive. Its quite to easy to access and use with user-friendly interface.

When it comes to more advanced packages, I highly recommend Dropbox Business. Love the customer service and plethora of features offered with it.

I love that this software is easy to use ! best features includes it's ability to merge with smart phone, tablets and laptops. This means I can upload anything from my most used devices.

I love that I can finally share large files with others. It's great to be able to bulk upload files via a OS X integration that is seamless.

Horrible, I switched over to Google Drive because of it. It is so incredibly hard to navigate and I think I lost a few files before.

I have been using Dropbox for quite a few now. The ability to storage documents in the cloud is really important and to that add the fact that is super easy to share with other users.

Increasing levels of data protection are needed at this time. This software has superior security performance with good customer support.

Features are great and very useful tool for my documents and a fair pricing support. It's is also very perfect for collaboration or integration with other softwares.

With the ongoing pandemic and need to collaborate with teams offsite, this has been a great resource. Having the ability to work on documents together in one place has been so helpful.

We would often get confused about which files were the most recent and individuals would be re-saving files only to see them get lost or not updated correctly.

It is very user friendly and integration with my other software was done very easily. I and some of my other colleagues have used it for sometime and we are satisfied with it.

I really liked how simple it is to access all the documents and shared files. It is a great way to share and see anything you want on your phone or computer.

I am so pleased to use this trust worthy application that has good security policy about the data storage and I always have the idea which of the system is having access to the files.

It's pretty easy to share and download them, and the cost for having unlimited It's pretty fair, compared with other similar softwares.

I like the ability to share documents and update them immediately, I love that once I edit a document that everyone can see it immediately in real time.

I mostly like the ease of collaboration and file sharing with this tool. It offers a lot of storage space for all of the files I have and the integration with other tools is great.

Great product, great customer service - the ease of use is really what sells it.

The security that the software has give me absolute confidence in my work related documents. Also the customer service was excellent.

The customer service has also been excellent and they have been quick to respond to any questions or issues that I've had.

It is not smoothly for 2 or more people to work on the same file at the same time because it may generate conflicts and we can't trace for what conflict that is going on.

We can share information with clients, save important documents and save on space on our own harddrive.

Dropbox has been amazing, & i would like to keep it forever. At a low cost but very useful.

I appreciated how easy it was to drop files and share them with the team. Also they don’t have many restrictions on the file naming which is awesome for when we first migrated our data.

This is such a brilliant, cost effective tool that requires little to no setup and has given us the ability to resell a really fantastic experience to our customers.

The performance is poor and it suffers of latency compared to other software under the same conditions.

It is a great tool for remote support, the price point is very good, many features of more expensive packages.

The software is easy to use but if you need customer support is superb.

Excellent product, easy to use, fits perfectly with our team. I have already recommended it to several peers.

The fact it is free for personal use is great, and the web-based tool is reliable and simple to use.

With more and more of the workforce working remotely, innovative solutions have had to sprout up overnight. Zoho assist is an extremely easy to use out of box application that is also very affordable.

It contains a visual highlight which allows you to converse with generic help in seconds and keeps you stay in touch with the specialized group.

Love the simplicity of unattended access and the great pricing. Tons of value for a non profit.

The biggest advantage of zoho assist is that it helps us obatiaing better comminciation with our team.

I don't need unattended sessions and it was great to be able to opt out of this an therefore save money.

The biggest current drawback (and distinction from Teamviewer) is the lack of a VPN function in Zoho.

Worst feature, some infrequent connectivity issues.

My team and I love Zoho assist and use it daily for remote customer support and even training for our techs using the recording function.

The cost to use Zoho Assist is what drew me to the product. The ease of use and powerful options of Zoho Assist is what keeps me using it.

Great, Simple Product, Fantastic Integration with Zoho Desk.

The integration with Zoho Desk is amazing. It's really, REALLY nice to be able to trigger a remote session with the click of a button, directly from the ticket.

Easy to deploy, easy to use,  great features. My experience has been great.

Simple to use and organize. Lots of useful options, branding and api integration.

It is truly difficult for me to identify a weakness.

Great tools and amazing customer service. Whenever we have an issue, they are on top of getting it resolved.

Support in the early stages was great and a free extension to the free trial was amazing - it gave me a long evaluation time and as a result, I wouldn't go to any other provider.

I love the pricing, the layout of the website, the ease  of use, the many features and functions of the program.

I love how easy it is for us to connect with customers. I also love how easy it is for our customers to understand how to use it.

Good software and price  with choice good interface.

What I like most about it, is that the free version integrates with Spiceworks and it has a aesthetically pleasing GUI.

Euro

Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. This solution allows users to share files and send file requests to people even if they don’t have a Dropbox account. Multiple users can leave comments on files and can collaborate with Microsoft Office.


The solution can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files.


Advanced sharing enables only selected users to see important files, and files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added.


Dropbox also provides an admin panel to control files centrally. User licenses, content and access permissions can be transferred from one user to the other.



LongDescription

File Management

Commenting/Notes

Optical Character Recognition

Messaging

Surveys & Feedback

User Management

Personalization

Application Management

Presentation Tools

Document Storage

Access Controls/Permissions

Data Storage Management

Activity Tracking

SEO Management

HIPAA Compliant

Data Synchronization

Activity/News Feed

Templates

Progress Tracking

Employee Directory

Database Creation

Active Directory Integration

SSL Security

Real Time Editing

Electronic Signature

Single Sign On

Secure Login

Project Management

Approval Process Control

Real Time Synchronization

Knowledge Management

Communication Management

Document Capture

Brainstorming

Office Suite

Calendar Management

Collaboration Tools

File Recovery

Full Text Search

Offline Access

File Transfer

File Conversion

Document Classification

Contact Management

Synchronization Scheduling

Audit Trail

Version Control

Content Management

Notes Management

Mobile Access

Audio File Management

Historical Reporting

Discussions/Forums

Two-Factor Authentication

Text Editing

Mobile Capture

Password Management

Encryption

Workflow Management

Email Management

Two-Way Synchronization

Image Editing

File Sharing

Activity Dashboard

Alerts/Notifications

Authentication

Cloud Backup

Chat/Messaging

Customizable Templates

Conflict Tracking

Data Recovery

Audit Management

Customizable Branding

Compliance Tracking

Remote Access/Control

Remote Synchronization

Data Migration

Backup and Recovery

Drag & Drop

Secure Data Storage

Archiving & Retention

Third-Party Integrations

Task Management

Document Management

Document Generation

Search/Filter

Electronic Forms

Productivity Tools

Dropbox for individuals:
Basic: Free for up to 2GB of space
Professional €16.58/month for 

Dropbox Business:
Standard: €10/user/month
Advanced: €15/user/month
Enterprise: Contract Dropbox for pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Dropbox Business

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. 

Key features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others.

With multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist.

Zoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. 

Zoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.

Session Recording

Video Chat

Remote Update/Installation

Screen Sharing

Unattended Access

Diagnostic Tools

Real-Time Chat

Reporting/Analytics

Summary Reports

Remote Support

Session Transfer

Multiple User Accounts

Live Chat

Change Management

Problem Management

Incident Management

Multi-Channel Communication

Remote Monitoring & Management

Issue Management

Meeting Management

Free Trial (15-days): Fully functional with all features of paid editions.

Free Edition: Come with 1 Remote Support Technician license and 5 Unattended Computers. Remote control, chat, UAC compatibility and supports clipboard sharing. 

Paid Editions: 
Free Trial (15-days): Fully functional with all features of paid editions.

Free Edition: Come with 1 Remote Support Technician license and 5 Unattended Computers. Remote control, chat, UAC compatibility and supports clipboard sharing. 

Paid Editions: 

Remote Support 

Standard - starts at $12/month/technician (or) $120/year/technician. 
Professional - starts at $18/month/technician (or) $180/year/technician. 
Enterprise - starts at $28/month/technician (or) $288/year/technician. 
Unattended Access

Standard - starts at $12/month/25 computers (or) $120/Year/25 computers
Professional - starts at $18/month/25 computers (or) $180/Year/25 computers
Volume discounts available.

Dropbox Business vs Zoho Assist

User Ratings & Reviews

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