I should note we are only using proxies in the cloud at the moment. Very happy with LucidLink.

From sales, through purchase, and into deployment, the team at LucidLink was 110% available for guidance and suggestions that truly made a positive impact on our workflow in addition to cutting costs.

Ease of use in a complex environment, easy to understand and plenty of support.

FANTASTIC overall experience. Their support is top notch on the rare occassions we have had to use support.

I was in the market for a NAS b/c I wanted a way to send footage easily and fast to my editor in the philippines. But I didn't want to spend more money on hardware.

This important layer of security combined with the ease of use of a locally mounted volume makes LucidLink a killer application for accessible and secure shared files.

Our experience with LucidLink has been excellent. Their support staff has been incredibly responsive and proactive in helping us.

The best part about this software is the ease of use.

For starters, it's difficult to understand how to make the most of LucidLink. It seems that you can use many different file spaces simultaneously, but in practice it has not worked.

Because the LL teams is small, some quality of life featture are still missing and will probably take a while to implement.

Installation process on mac was difficult for some people.

There have been many updates as the product matures and having to do an update each time you load the Lucid drive can be annoying.

I found Lucid Link and watched a ton of their content to see if it was a good fit and then I believe there was a free trial.

We have seen steady refinements to the user experience and the core service has remained a solid solution for our file storage/sharing needs.

Support team are the best and always very helpful. These following team members have made a real positive impact to us.

You can choose from a multiude of cloud storage providers to fit your need and budget allowing you to hit whatever your price point needs are.

Fantastic, works really well with our Kyno workflow.

From the moment I started conversation with LucidLink, I knew this was a company laser focused on the success of its clients.

We have been thrilled with being able to take all of our siloed data and consolidate it all into one place allowing us to unify our storage and have everyone work off the same true set of data.

When we had an issue with a specific Linux distribution, the support staff went to great lengths to help me troubleshoot and address the issue.

The ability to run this on multiple OS options and have it interface well with a number of server based software applications.

LucidLink allows our company to combine all the benefits of cloud-hosted storage with the ease of a mapped drive on our machines.

What I like the most about it is that it allows to use creative tools designed for LAN collaboration over the internet. For example, Premier Productions.

This is such a brilliant, cost effective tool that requires little to no setup and has given us the ability to resell a really fantastic experience to our customers.

The performance is poor and it suffers of latency compared to other software under the same conditions.

It is a great tool for remote support, the price point is very good, many features of more expensive packages.

The software is easy to use but if you need customer support is superb.

Excellent product, easy to use, fits perfectly with our team. I have already recommended it to several peers.

Any issues have been responded to well, the price is not over the top like others and it does the job. It is not flashy or fancy, but it is capable nad does what you need it to do.

The fact it is free for personal use is great, and the web-based tool is reliable and simple to use.

With more and more of the workforce working remotely, innovative solutions have had to sprout up overnight. Zoho assist is an extremely easy to use out of box application that is also very affordable.

It contains a visual highlight which allows you to converse with generic help in seconds and keeps you stay in touch with the specialized group.

Love the simplicity of unattended access and the great pricing. Tons of value for a non profit.

The biggest advantage of zoho assist is that it helps us obatiaing better comminciation with our team.

I don't need unattended sessions and it was great to be able to opt out of this an therefore save money.

The biggest current drawback (and distinction from Teamviewer) is the lack of a VPN function in Zoho.

Worst feature, some infrequent connectivity issues.

My team and I love Zoho assist and use it daily for remote customer support and even training for our techs using the recording function.

The thing i like the most in zoho assist is their chat support it helps me to make a strong relation with the cleint directly without the requirement if third part.

The cost to use Zoho Assist is what drew me to the product. The ease of use and powerful options of Zoho Assist is what keeps me using it.

Great, Simple Product, Fantastic Integration with Zoho Desk.

The integration with Zoho Desk is amazing. It's really, REALLY nice to be able to trigger a remote session with the click of a button, directly from the ticket.

Easy to deploy, easy to use,  great features. My experience has been great.

Simple to use and organize. Lots of useful options, branding and api integration.

It is truly difficult for me to identify a weakness.

We wanted a Remote Help stage for Windows, Macintosh and Linux, and Zoho Help fit perfectly.

Great tools and amazing customer service. Whenever we have an issue, they are on top of getting it resolved.

Support in the early stages was great and a free extension to the free trial was amazing - it gave me a long evaluation time and as a result, I wouldn't go to any other provider.

I love the pricing, the layout of the website, the ease  of use, the many features and functions of the program.

I love how easy it is for us to connect with customers. I also love how easy it is for our customers to understand how to use it.

Good software and price  with choice good interface.

I have not had any issues with this product so am unable to come up with a negative.

Client users are sometimes confused by a starting screen that mimics code entry but is only a splash screen.

What I like most about it, is that the free version integrates with Spiceworks and it has a aesthetically pleasing GUI.

US Dollar

LucidLink is a cloud storage solution, which enables businesses to store and access content, collaborate on shared projects, protect data from ransomware and more. 

Key features of LucidLink include user access control, encryption, single sign-on integration and data sharing. Architecture, construction and engineering professionals can collaborate on computer-aided design (CAD) or community atmosphere models (CAM) data, 

LucidLink facilitates integration with several third-party systems such as Revit, AutoCAD and more. The product is available on monthly subscriptions and support is extended via FAQs, live chat, phone and other online measures.



LongDescription

Access Controls/Permissions

Data Synchronization

Encryption

File Sharing

Data Migration

Backup and Recovery

Archiving & Retention

File Management

User Management

Document Storage

SSL Security

Real Time Editing

Single Sign On

Secure Login

Real Time Synchronization

Collaboration Tools

File Transfer

Version Control

Workflow Management

Authentication

Billing & Invoicing

Tagging

Secure Data Storage

Real-Time Data

Remote Access/Control

Drag & Drop

Third-Party Integrations

Pricing is based on managed capacity and users.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

LucidLink

In Person

Webinars

Documentation

Videos

Indian Rupee

Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. 

Key features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others.

With multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist.

Zoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. 

Zoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.

LucidLink vs Zoho Assist

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