This has been very helpful in the COVID lockdown period where we had to start WFH and it became a new normal. This has led us to track the productivity of every employee and has been inexpensive.

Is great that you can use it for free on the basic options and I wouldn't change it unless I have to. It does what I need it to do.

I am the admin of the account and in not as user. However i am being charged as a user.

The product is easy to use and user friendly interface etc. The screenshot option is very good.

Whether logging in as an admin or end-user, the system is super easy to use.

The monitoring interface is top rate and very quick. Does exactly what it is designed to do and has helped us manage a vendor very successfully.

I like it because it is user friendly and its features.

Lack of training of how you can handle breaks and lunch.

Very helpful, easy to use and good value for many software.

I most like their pricing and software interface.

It's been great in helping me streamline the management of my assistant's tasks.

The customer support team is always available to help with any questions I have and they have been extremely helpful.

Easy to use and, compared to other solutions, very easy to install on Mac or PC. Compared to other solutions, great customer service.

The screenshot features are fantastic, they enable us to keep an eye on what we are doing across the business.

Overall it's great and I like it. I will surely recommend it to others.

Seems like a good solution. I called in to have help with changing some of the features and they had great customer service.

Monetask has been a outstanding success, for our team. Monetask has helped us improve not only our timekeeping but also our time management for certain projects.

Visually the interface is appealing and easy to read. It provides all of the useful features needed in a timetracting software.

Montitask time tracker same like upwork's but with better features and options.

Very easy to use, no thrills just does what it's supposed to do, great support always friendly and to the point.

Usability and easy to use interface, good software.

Sometimes this gives the problem in application installation and that is just irritating me.

If you end the service, you loose all the data on your employees hours worked. There's now way to download it.

This is the awesome software. I am using this from last 1 year.

This is such a brilliant, cost effective tool that requires little to no setup and has given us the ability to resell a really fantastic experience to our customers.

The performance is poor and it suffers of latency compared to other software under the same conditions.

It is a great tool for remote support, the price point is very good, many features of more expensive packages.

The software is easy to use but if you need customer support is superb.

Excellent product, easy to use, fits perfectly with our team. I have already recommended it to several peers.

The fact it is free for personal use is great, and the web-based tool is reliable and simple to use.

With more and more of the workforce working remotely, innovative solutions have had to sprout up overnight. Zoho assist is an extremely easy to use out of box application that is also very affordable.

It contains a visual highlight which allows you to converse with generic help in seconds and keeps you stay in touch with the specialized group.

Love the simplicity of unattended access and the great pricing. Tons of value for a non profit.

The biggest advantage of zoho assist is that it helps us obatiaing better comminciation with our team.

I don't need unattended sessions and it was great to be able to opt out of this an therefore save money.

The biggest current drawback (and distinction from Teamviewer) is the lack of a VPN function in Zoho.

Worst feature, some infrequent connectivity issues.

My team and I love Zoho assist and use it daily for remote customer support and even training for our techs using the recording function.

The cost to use Zoho Assist is what drew me to the product. The ease of use and powerful options of Zoho Assist is what keeps me using it.

Great, Simple Product, Fantastic Integration with Zoho Desk.

The integration with Zoho Desk is amazing. It's really, REALLY nice to be able to trigger a remote session with the click of a button, directly from the ticket.

Easy to deploy, easy to use,  great features. My experience has been great.

Simple to use and organize. Lots of useful options, branding and api integration.

It is truly difficult for me to identify a weakness.

Great tools and amazing customer service. Whenever we have an issue, they are on top of getting it resolved.

Support in the early stages was great and a free extension to the free trial was amazing - it gave me a long evaluation time and as a result, I wouldn't go to any other provider.

I love the pricing, the layout of the website, the ease  of use, the many features and functions of the program.

I love how easy it is for us to connect with customers. I also love how easy it is for our customers to understand how to use it.

Good software and price  with choice good interface.

What I like most about it, is that the free version integrates with Spiceworks and it has a aesthetically pleasing GUI.

US Dollar

Monitask is a cloud-based employee monitoring solution for businesses, freelancers, and contractors. With this solution, business owners and/or managers can access and track employee screenshots, mouse/keyboard activity, online timesheets, detailed reports, online app usage, plus more. Monitask is designed to help businesses track employee productivity as well as manage remote teams more efficiently. 


With the Monitask activity log, managers can access timesheet summaries in order to further analyze employee productivity. Additionally, Monitask includes a live centralized dashboard, project management features, and screenshots that are taken during work hours. 


Pricing depends on number of users and is on a monthly subscription basis. Support is available via phone, email, and other online measures. 



LongDescription

Billable Items Tracking

Time Tracking

Performance Management

Activity Tracking

Progress Tracking

Task Scheduling

SSL Security

Real-time Alerts

Time Clock

Attendance Management

Project Planning/Scheduling

Attendance Tracking

Timesheet Management

Project Management

Resource Management

Activity Management

Assignment Management

Productivity Analysis

Workstation Tracking

Clock In/Out

Risk Management

Remote Monitoring & Management

Employee Time Tracking

Project Time Tracking

Task/Project Tracking

Idle Time Monitoring

Salaried Employee Tracking

Time & Attendance

Time Off Management

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Task Editing/Updating

Network Monitoring

Time & Expense Tracking

Browsing History

Reporting/Project Tracking

Create Subtasks

Time Zone Tracking

Behavior Tracking

To-Do List

Budget Management

Reporting/Analytics

Usage Tracking/Analytics

Employee Profiles

Monitoring

Employee Scheduling

Online Time Clock

Remote Access/Control

Payroll Management

Employee Activity Monitoring

Screen Activity Recording

Task Tagging

Summary Reports

Import Tasks

Project Planning

Task Management

Task Progress Tracking

Online Time Tracking

Mobile Time Tracking

Offline Time Tracking

Productivity Tools

Billable & Non-Billable Hours

Windows XP

Mac OS

Linux

Windows 8

Windows 10

Free version is available for teams of up to three users. Pro version starts at $2.99 per month, per user. For a hosted version, contact Monitask for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Monitask

Live Online

Webinars

Documentation

Videos

Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. 

Key features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others.

With multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist.

Zoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. 

Zoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.

Surveys & Feedback

Access Controls/Permissions

Session Recording

Video Chat

Remote Update/Installation

File Transfer

Screen Sharing

Unattended Access

Diagnostic Tools

File Sharing

Real-Time Chat

Chat/Messaging

Customizable Branding

Remote Support

Session Transfer

Multiple User Accounts

Live Chat

Change Management

Problem Management

Incident Management

Multi-Channel Communication

Issue Management

Meeting Management

Collaboration Tools

For MSPs

Real Time Screen Sharing

Desktop/Browser Sharing

Backup and Recovery

Free Trial (15-days): Fully functional with all features of paid editions.

Free Edition: Come with 1 Remote Support Technician license and 5 Unattended Computers. Remote control, chat, UAC compatibility and supports clipboard sharing. 

Paid Editions: 
Free Trial (15-days): Fully functional with all features of paid editions.

Free Edition: Come with 1 Remote Support Technician license and 5 Unattended Computers. Remote control, chat, UAC compatibility and supports clipboard sharing. 

Paid Editions: 

Remote Support 

Standard - starts at $12/month/technician (or) $120/year/technician. 
Professional - starts at $18/month/technician (or) $180/year/technician. 
Enterprise - starts at $28/month/technician (or) $288/year/technician. 
Unattended Access

Standard - starts at $12/month/25 computers (or) $120/Year/25 computers
Professional - starts at $18/month/25 computers (or) $180/Year/25 computers
Volume discounts available.

Monitask vs Zoho Assist

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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