For instance it costs a bit more than something like Basecamp, but the functionality far surpasses it.

It is a pleasure recommend Noodle from Vialect. The product is incredibly easy to learn to use from a design perspective and practically intuitive for the standard user.

Noodle has a cloud based system that will allow you to access your website outside of your company's network. They have also integrated a Single Sign On (SSO) option for the cloud based users as wel.

Easy to use, low cost, high ROI, outstanding support, flexible, robust, secure and safe.

Embeddable code capabilities in certain posts - helps to display unique content and certain web apps, this was another thing that was important to me.

However, after speaking with sales and their technical teams we were able to determine a solution that would be included in a future release for integration with MS Office 2013.

It looks very generic and unprofessional. You have to delete your cookies for profile updates to take place.

Overall very user friendly, well put together software.

There is no desktop function that sends the message or an indicator to look at messages received unless you are in Noodle.

So many nice features to help with collaboration and communication. Keeps everyone on track and keeps your team in the loop.

Sometimes the formatting is lost when text is copied from other applications.

Fun product idea and good functionality. Product is not too intense with a very helpful customer support team.

The best thing about this piece of software is the easiness to use. Has all the necessary functionally for a intranet site.

I managed to create a useful site for our staff in less than 48 hours. It went up so fast and is incredibly easy to populate with content.

Some formatting lost when copy/pasting from other applications.

Great customization - I really liked that I can control the look of everything, and what my users see.

It's a more fun way for employees to interact than just via email.

It's easy to use and has changed our collaboration experience with other teams.

A Great Cost Effective Solution with lots of Customization.

Good for collaboration across different departments within the firm. Setting up was easy and it adds more color than a simple email.

When Noodle works out of the box on mobile, i'll gladly give it a 5 star rating.

It is great to input information and the customer support has been amazing. The ability to input so many options and white label the intranet is outstanding.

If you are not a tech guru, it is okay because the simplicity is nice and capable for those who struggle. Tech support was great as well.

Our account manager/trainer walked us through every aspect of the demo process and go-live. When we have questions, we get quick responses and or he fixes our problems.

Logging in and updating is simple. The layout is user friendly and customizable.

I like its built-in instant messenger, which further facilitates communication. It is easy to learn and it is highly intuitive.

Love the software and especially happy with the Customer Support team who helped to customize a solution for our team.

We have  used Noodle for about 5 years at my company as an intranet. It works, and is stable and reliable.

It is relatively low cost and has great customer service. Overall, a highly robust social intranet solution.

Per minute billing and easy to set up. User friendly UI, takes just one sys-admin on our end to manage the software.

Overall the platform is good and does what is supposed to do. We continue to get good results running campaigns with Qubicles.

We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain.

I liked the price for the service. Once you become acclimated with the system it because easy to start a campaign in no time.

I love Fenero and am not new to the call centers. I have used many over the years, Five9, CallFire, Chase data, fillterZen call,8x8 and a few in between.

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

User friendly interface, easy to set up and great reporting.

There's a rather steep learning curve and answering machine detection absolutely bad. I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep.

Account still gets disabled if I miss a payment.

It's a very simple application, easy to integrate and manage posting via API.

He showed me a lot of great informative videos that guide you through setup. If you're looking for a cloud based contact center THIS ONE IS BY FAR THE BEST.

When I signed up, it was easy, FREE and I got up and running within about 15 minutes. Rep reached out to greet me and help answer and questions I had.

Overall my experience has been great. I have found a solution which is functional, priced well, with great customer service.

Great quality of calls, great support and easy to use apps to manage different campaigns.

Easy to navigate, has self help knowledge base, real time reporting, easy to create stations and users, ...everything.

The software is very easy to use. It is also very well supported, packed with features and amazing reporting.

Hmm, I'm trying to think of any cons  I have to honestly say, I cannot think of any bad things about this software.

The integrated soft-phone allows agents to work anywhere there's an internet connection with superior sound quality.

Fair but can be better if they can review their billing more accurately.

US Dollar

Reimagine the Intranet

Noodle is the all-in-one Intranet platform that removes the stress of working across emails, file servers, task managers, spreadsheets, chats, meetings, etc.

LongDescription

File Management

Commenting/Notes

Engagement Tracking

Surveys & Feedback

Personalization

Meeting Management

Employee Onboarding

Two-Way Audio & Video

Document Storage

Access Controls/Permissions

Activity Tracking

Activity/News Feed

Video Chat

Progress Tracking

Task Scheduling

Active Directory Integration

SSL Security

Policy Management

Single Sign On

Project Management

Approval Process Control

Projections

Knowledge Management

Communication Management

Calendar Management

Collaboration Tools

Content Library

Assignment Management

Full Text Search

Data Import/Export

File Transfer

Document Classification

Self Service Portal

Contact Management

Version Control

Audio Calls

Content Management

Forum / Discussion Board

Configurable Workflow

Screen Sharing

Mobile Access

Wiki

Survey/Poll Management

Transcripts/Chat History

Data Security

Discussions/Forums

Role-Based Permissions

Real-Time Notifications

Forms Management

Employee Communities

Workflow Management

Real-Time Updates

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Knowledge Base Management

Task Editing/Updating

Reminders

Blogs

Real-Time Chat

Chat/Messaging

Customizable Templates

Event Calendar

Create Subtasks

Multi-Language

Customizable Branding

To-Do List

Conferencing

Compliance Tracking

Reporting/Analytics

Employee Profiles

Prioritization

Employee Activity Monitoring

Customizable Forms

Employee Photos

Video Conferencing

Drag & Drop

Tagging

Task Progress Tracking

Employee Portal

Third-Party Integrations

Online Forums

Task Management

Live Chat

Document Management

Unified Directory

@mentions

Private Network

Search/Filter

Custom: Contact Vialect for pricing details.

Email/Help Desk

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Noodle

Live Online

Webinars

Documentation

Videos

Qubicles is a cloud-based contact center solution for sales and customer service teams covering email, phone and live chats. Key features include inbound, outbound and blended campaigns, call routing, interactive voice response (IVR), drag-and-drop scripting, call recording, inbound-email routing and open APIs.


Qubicles inbound queue features welcome messages, whisper messages to agents, hold prompts, queue notifications, estimated wait times, skill-based routing and priority management. Users can create dynamic call scripts with conditional branching using a drag-and-drop scripting tool.


Users can create custom caller IDs for each campaign, dialing list or individual lead. With Qubicles, users can connect multiple email accounts including Gmail, Hotmail, Yahoo and Microsoft Exchange. Qubicles enables managers to record calls and monitor agents’ desktops during each call.


Qubicles provides a native app for iOS devices. Pricing is transaction-based, meaning users are charged when they use the software.



Support Ticket Management

Real Time Analytics

Softphone

Customizable Reports

IVR/Voice Recognition

Automatic Call Distribution

Auto-Dialer

Blended Call Center

Lead Distribution

Customer Database

Call Recording

Call Logging

Integrations Management

Local Caller ID

Call Center Management

Call Disposition

Progressive Dialer

Call List Management

Call Routing

Process/Workflow Automation

Outbound Call Center

Answering Machine Detection

Multi-Channel Data Collection

Real Time Data

Call Scheduling

Performance Metrics

Inbound Call Center

Call Scripting

Call Reporting

Queue Management

Predictive Dialer

Email Management

Caller ID

Computer Telephony Integration

Interaction Tracking

Dashboard

Manual Dialer

Alerts/Escalation

Power Dialer

Appointment Management

Summary Reports

Preview Dialer

Auto-Responders

It is available for free and monthly subscriptions, outlined below
For Agents -
Go Getter: $19.99/month

For Contact Center:

Silver Support: $249/month
Gold Support: $999/month

Noodle vs Qubicles

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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