Per minute billing and easy to set up. User friendly UI, takes just one sys-admin on our end to manage the software.

Overall the platform is good and does what is supposed to do. We continue to get good results running campaigns with Qubicles.

We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain.

I liked the price for the service. Once you become acclimated with the system it because easy to start a campaign in no time.

I love Fenero and am not new to the call centers. I have used many over the years, Five9, CallFire, Chase data, fillterZen call,8x8 and a few in between.

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

User friendly interface, easy to set up and great reporting.

There's a rather steep learning curve and answering machine detection absolutely bad. I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep.

Account still gets disabled if I miss a payment.

It's a very simple application, easy to integrate and manage posting via API.

He showed me a lot of great informative videos that guide you through setup. If you're looking for a cloud based contact center THIS ONE IS BY FAR THE BEST.

When I signed up, it was easy, FREE and I got up and running within about 15 minutes. Rep reached out to greet me and help answer and questions I had.

Overall my experience has been great. I have found a solution which is functional, priced well, with great customer service.

Great quality of calls, great support and easy to use apps to manage different campaigns.

Easy to navigate, has self help knowledge base, real time reporting, easy to create stations and users, ...everything.

The software is very easy to use. It is also very well supported, packed with features and amazing reporting.

Hmm, I'm trying to think of any cons  I have to honestly say, I cannot think of any bad things about this software.

The integrated soft-phone allows agents to work anywhere there's an internet connection with superior sound quality.

Fair but can be better if they can review their billing more accurately.

TSOPlus provides a reliable and easy to use server management process that is much easier for our people to learn and manage. It means that they do not have to be MS Server gurus.

I use TSPLUS for my customer because it provides multiple remote access to a server without learning  Microsoft remote access methodologies and works great for my clients purposes.

Once set-up, quick and easy to use. Ideal for remote working.

Allowing users access to a Windows desktop either through the browser or via RDP without costing the earth makes the TS Plus investment worthwhile.

No information which application was opened by user in admin tools.

Users find it super easy. If you need to use it without a VPN, highly recommend the Security Add-ON.

Not any cons that were critical or crucial that came up in my evaluation in choosing and implementing TSPLUS.

An amazing discovery for our business because we thought we had to use Citrix, which frankly is expensive for our budget.

The staff at TSPlus that I deal with now are the same ones I started with over 10 years ago which is comforting and to me indicates a stable company that will be around as long as I  am.

Easy to setting n use for administrator n easy for user.

Currently TSPlus meets our needs so I do not have any suggestions for new features or complaints.

Ts Plus is a very good, robust product with very good support.

TSPlus is reliable and provides an easy to use sever OS management and user/group management that is easy use.

Acts like Citrix ZenApps, without the complexity and price. It's so simple to configure, that you will wonder why would you do it any other way.

The TSplus support team was fantastic at helping us to deploy it quickly so that we could start generating revenue online.

This is great for users with Databases. A VPN is way too slow, but if I publish the app...it's ultra quick.

The software seems easy to use and manage and the support staff is excellent and very responsive.

This didn't happen often, and could be resolved by logging in and terminating the session. But it was a bit of an annoyance.

US Dollar

Qubicles is a cloud-based contact center solution for sales and customer service teams covering email, phone and live chats. Key features include inbound, outbound and blended campaigns, call routing, interactive voice response (IVR), drag-and-drop scripting, call recording, inbound-email routing and open APIs.


Qubicles inbound queue features welcome messages, whisper messages to agents, hold prompts, queue notifications, estimated wait times, skill-based routing and priority management. Users can create dynamic call scripts with conditional branching using a drag-and-drop scripting tool.


Users can create custom caller IDs for each campaign, dialing list or individual lead. With Qubicles, users can connect multiple email accounts including Gmail, Hotmail, Yahoo and Microsoft Exchange. Qubicles enables managers to record calls and monitor agents’ desktops during each call.


Qubicles provides a native app for iOS devices. Pricing is transaction-based, meaning users are charged when they use the software.



LongDescription

Support Ticket Management

Real Time Analytics

Surveys & Feedback

Softphone

Customizable Reports

IVR/Voice Recognition

Automatic Call Distribution

Auto-Dialer

Blended Call Center

Lead Distribution

Customer Database

Call Recording

Call Logging

Integrations Management

Local Caller ID

Call Center Management

Call Disposition

Progressive Dialer

Data Import/Export

Call List Management

Call Routing

Process/Workflow Automation

Self Service Portal

Outbound Call Center

Answering Machine Detection

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Call Scheduling

Performance Metrics

Inbound Call Center

Call Scripting

Call Reporting

Queue Management

Workflow Management

Predictive Dialer

Email Management

Caller ID

Computer Telephony Integration

Knowledge Base Management

Real-Time Chat

Chat/Messaging

Interaction Tracking

Dashboard

Manual Dialer

Alerts/Escalation

Power Dialer

Reporting/Analytics

Customizable Forms

Appointment Management

Summary Reports

Preview Dialer

Drag & Drop

Auto-Responders

Call Monitoring

Live Chat

Campaign Management

Callback Scheduling

Virtual Assistant

Search/Filter

It is available for free and monthly subscriptions, outlined below
For Agents -
Go Getter: $19.99/month

For Contact Center:

Silver Support: $249/month
Gold Support: $999/month

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

Qubicles

In Person

Live Online

Webinars

Documentation

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Try the best value-for-money remote desktop alternative to Citrix and Microsoft RDS. Get your team to start working remotely today in a secure environment on any device and browser.

TSplus supports concurrent remote desktop (RDS) connections, disk mapping, printer mapping, html5 connections, and more. It provides small businesses to large enterprises and everything in between with the latest remote desktop services and applications.  

TSplus also offers various companion tools including data security, two-factor authentication, virtual printing, and more. 

Whether you are looking to create a safe remote environment or build an effective security application for your business, TSplus is here to help!

User Management

Application Management

Access Controls/Permissions

Remote Printing

Active Directory Integration

SSL Security

Secure Login

Remote Update/Installation

Print Management

File Transfer

Event Logs

Screen Sharing

Mobile Access

Two-Factor Authentication

Role-Based Permissions

Activity Dashboard

Reporting & Statistics

Authentication

Diagnostics Tools

Desktop Virtualization

Customizable Branding

Troubleshooting

Remote Access/Control

Secure Data Storage

Session Transfer

Third-Party Integrations

Multiple User Accounts

Collaboration Tools

Unattended Access

Diagnostic Tools

Real-Time Updates

Video Support

File Sharing

Two-Way Audio & Video

Real-Time Monitoring

Multi-Channel Communication

Real-Time Notifications

Video Conferencing

For MSPs

TSplus Remote Access: Perpetual license per server, from 3 users to unlimited
TSplus Remote Support: Monthly subscription from $14.50.

Qubicles vs TSPlus

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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