# Rocket.Chat Software Reviews, Demo & Pricing - 2026 > Review of Rocket.Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/remote-work/rocket-chat-profile --- [Home](https://www.softwareadvice.com/) / [Collaboration Software](https://www.softwareadvice.com/collaboration/) / Rocket.Chat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/collaboration/rocket-chat-profile/reviews/)[Alternatives](https://www.softwareadvice.com/collaboration/rocket-chat-profile/alternatives/) # Rocket.Chat 2026: Benefits, Features & Pricing Wondering if Rocket.Chat is right for your organization? Our Collaboration Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Rocket.Chat 4.3 [(156)](https://www.softwareadvice.com/collaboration/rocket-chat-profile/reviews/) Pricing Pricing available upon request ### About Rocket.Chat Rocket.Chat Secure CommsOS® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications, ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes environments. Wondering if Rocket.Chat is right for your organization? Our Collaboration Software selection experts can help you in 15 minutes or less. ## Rocket.Chat User Interface ## Popular Rocket.Chat Alternatives Main Product Rocket.Chat 4.3 [(156)](https://www.softwareadvice.com/collaboration/rocket-chat-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.42Value for money - 4.06Customer support - 4.22Functionality Pricing Available upon request Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11056)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.39Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Telegram](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) 4.7 [(6425)](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.65Value for money - 4.28Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24125)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5270)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17590)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price ## Rocket.Chat Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Starter Pricing available upon request Plan includes: - up to 50 users - Self-managed hosting only - One workspace per organization - Launchpad deployment - Hierarchical conversations - Threaded discussions - Channel governance - Message formatting & editing - Multimedia & file sharing - Searchable message history Read More Commercial Pricing available upon request Plan includes: - Custom users - On-prem, private cloud, or isolated VPC and VPN network deployment - Dedicated cloud hosting - High availability and disaster recovery - HIPAA-supportive - FINRA and MiFID II ready - NIS2 and DORA ready - GDPR and CCPA configurable - Messaging, calls, and screen sharing - Secure external collaboration Read More Government Pricing available upon request Plan includes: - Custom users - On-premises or sovereign cloud deployment - Granular role-based access control - End-to-end encryption - SSO, LDAP, SAML 2.0, and AD - Tamper-evident audit logs - Message search and export - Granular retention policies - GDPR-ready with full EU data handling - Messaging, calls, and screen sharing Read More Defense Pricing available upon request Plan includes: - Custom users - Air-gapped, isolated environment, and SCIF-ready deployment - DoD ATO up to IL6 - deployed on NIPR, SIPR,
and JWICS - Secret and Top Secret compatible - DISA STIG-hardened (2026 roadmap) - FIPS 140-3 validated cryptography (2026 roadmap) - Clearance enforced ABAC - Encryption key management (2026 roadmap) - Post-quantum E2EE and transport encryption (2026 roadmap) - Managed mobile with device-level enforcement (2026 roadmap) Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Rocket.Chat Features - Popular features found in Collaboration Access Controls/Permissions Alerts/Notifications Calendar Management Collaboration Tools Discussions/Forums Document Management @mentions Screen Sharing Secure Data Storage Task Management Video Conferencing - More features of Rocket.Chat Activity Dashboard AI Copilot API Audio Calls Automated Responses Autoresponders Brainstorming Call Recording Call Routing Call Tracking Call Transfer Canned Responses Chatbot Chat/Messaging Communication Management Conferencing Contact Management Content Management Customizable Branding Customizable Reports Employee Activity Monitoring File Management File Sharing File Transfer Generative AI Group Messaging Live Chat Mobile Access Multi-Channel Communication Multi-User Collaboration Natural Language Processing Offline Form Proactive Chat Projections Real-Time Chat Real-time Consumer-facing Chat Real Time Editing Real-Time Notifications Real-Time Reporting Remote Access/Control Remote Support Reporting/Analytics Reporting & Statistics Search/Filter Single Sign On SMS Messaging Tagging Third-Party Integrations Time Zone Tracking Transcripts/Chat History Transfers/Routing Two-Way Audio & Video Version Control Video Chat Voice Mail Workflow Management ## Rocket.Chat Integrations Jira Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Confluence Integration rated undefined from -1 review Drupal Integration rated undefined from -1 review Zoom Workplace Integration rated undefined from -1 review GitHub Integration rated undefined from -1 review See all 16 integrations ## Rocket.Chat User Reviews Overall Rating 4.3 Ratings Breakdown 5 50% 4 33% 3 15% 2 2% 1 1% Secondary Ratings Ease of Use 4.3 Value for money 4.4 Customer support 4.1 Functionality 4.2 Shaunak P. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 12 months Review source Reviewed September 2021 For open source level extensibility, Rocket.Chat is your solutions 5 It has benefitted us a lot as we use it to manage our project and keeping the conversation in channel keeps it transparent between fellow colleagues Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: It is a very professional software which is widely used in professional environments like Offices and workspace. Also it lets you share files, make channels (groups) for activities, projects and other stuffs. It have features to delete the message with upthreads and also provision to reply in threads and follow/unfollow feature to unsubscribe from the notification. Cons: Mobile app has some issues with the push notifications, in web it works perfectly fine, but a little customization can help that. Moreover for keyboard users like me, there should be some more keyboard aided shortcuts to Edit/ delete messages instead of drawing over mouse actions. Read More EF Ernie F. Verified reviewer Computer Software 11-50 employees Used daily for more than 2 years Review source Reviewed June 2020 Blast off with Rocket.Chat 4 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: \+ Cloud-hosted option + Sleek UI + extensive access controls/user permissions + Auditing panel + REST API + can be accessed on a web browser/desktop client Cons: \- NO native Office365/Azure AD SSO - Can be pricey compared to Microsoft Teams in 2020 Reasons for choosing Rocket.Chat Microsoft Teams at the time was still new. it did not have all of the features i was looking for at the time. Reasons for switching to Rocket.Chat We were using an on premise server hosting Openfire IM, this system was painfully dated and we wanted something akin to Slack. Rocket.Chat advertised itself as a open source/cost effective alternative to Slack Vendor Response Hello Ernie, we're glad that you chose Rocket.Chat and that you've been having an overall positive experience with us so far. In order to receive the latest updates, feel free to subscribe to our monthly newsletter: https://bit.ly/3jQ6jo3 Once more, thanks for your helpful feedback, it will help us to continually improve our platform. Sincerely, Rocket.Chat Team Replied July 2020 Read More VR Verified Reviewer Outsourcing/ Offshoring 51-200 employees Used daily for more than 2 years Review source Reviewed May 2022 A completely free chat tool for a basic use 3 For a free software, it is a good one. It could replace a basic use of Slack for example. You could spare some cost for a startup, as it is for our case. Ratings Breakdown 3 Ease of use 4 Value for money 3 Functionality Pros: It is FREE. Really free. COMPLETELY free chat system, documents sharing, team discussions and info sharing. Also, you can create conversation inside channel as a room. Quite handy to avoid 1000 channels. Cons: There are bugs that are not fixed (and it has been years...) Eg : once you remove notifications from a channel, even if you try reactivate them, it does not work anymore. It is very confusing to go back if you click on add a file out of purpose... It makes it difficult to use sometimes. Read More FQ Faraan Q. Verified reviewer Insurance 10000+ employees Used daily for less than 2 years Review source Reviewed December 2019 Love for in company communication 5 To summarize, makes communicating within company very easy. Love ability to create groups, send a variety of message formats, and chat history logging. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Number one thing -> love the fact that it keeps all logs of chats saved. Very easy to message code snippets or images or any sort of file to coworkers. Cons: Haven't found anything I disliked about rocketchat yet. It is quite a big upgrade over our last messaging tool (skype). Reasons for switching to Rocket.Chat I am not sure why the company decided to make the switch but the biggest upgrades over skype was the way Rocketchat saves chat histories is a lot better than Skype and I always had issues sending larger files or code snippets over skype. Vendor Response Dear Faraan, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience! Replied January 2020 Read More OM Omar M. Verified reviewer Computer Software 2-10 employees Used weekly for less than 6 months Review source Reviewed November 2022 Open-Source solution for live chat 4 Ratings Breakdown 3 Ease of use 4 Value for money 4 Functionality Pros: The customization you can do, and the simplicity into adding a live chat widget into your web app in the way you like without importing any extra modules, you just run a JavaScript script in your web app. And the functionality is so good but to find how to correctly use them might be a bit hard :) Cons: That the UI looks a bit weird or old and like for example if you want to embed live chat, you use a script, by default it will only run on the server's address and not any website, to make it work anywhere, it's in another page, which is better to make it in the same page instead. Reasons for choosing Rocket.Chat Because Rocket.Chat is completely free (only if you host it on your server) and for it being open source which is so cool for developers while LiveChat is paid and might have not all the functionality Rocket.Chat has. Reasons for switching to Rocket.Chat Because Intercom although it got many many good features, Rocket.Chat is free, open-source and even got all (most) features Intercom has and maybe a few more. Read More GO Gavin O. Verified reviewer Information Technology and Services 51-200 employees Used daily for less than 12 months Review source Reviewed December 2019 A great, free Slack replacement 5 Cross-country communications have been simplified and we've been able to move from Slack to Rocket.chat with very little learning curve for our users. While gaining an unlimited amount of messages being saved, nearly unlimited storage space, and still keeping a familiar appearance, we've been able to implement SSO and created a number of custom data integrations with our ticketing system. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: OpenSource, free, and self hosted, gives us the freedom to manage and maintain a nationwide communications platform while keeping the costs very low. Cons: The biggest issue we have with Rocket.chat is somewhat inconsistent notifications being received to some mobile phones. Reasons for switching to Rocket.Chat Slack was costing too much for the many users we had, and we had little control over the infrastructure outages and associated costs. Vendor Response Hi Gavin, Your helpful comments are much appreciated,and your feedback will help us to continually improve our platform. Thank you very much! Replied August 2020 Read More Carlos S. Verified reviewer Chemicals 201-500 employees Used daily for less than 2 years Review source Reviewed February 2022 Rocket.Chat is simple and easy to use instant messaging. 5 The solution positively surprised us and we found it simple to install and configure on our network for use in internal communication using chat and alerts. It is an effective solution and fulfills its objective very well. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: Rocket.Chat software was implemented early in the COVID-19 pandemic to keep people in our department active and collaborative while working remotely. We customized the layout and created workgroups to integrate the team and it worked very well. No delays and no communication failures. Cons: Support is a bit of a downside, but it's rarely used. The tool works well and we have not had any reports of serious problems. Read More Mudssar A. Verified reviewer Consumer Electronics 1001-5000 employees Used daily for more than 2 years Review source Reviewed May 2020 Rocket Chat Messanger in Customer Service. 4 Effectieve business communication among clients/internal and customers. happy to use i. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: easy to use, configure, can be installed on many forum like ubuntu,ocean,docker etc. Android/IOS application supported. text formatting is value aded feature. file can be sent or recieved. hence at server level restriction can be made to avoid data sharing. channel/grouping can be made. 2 step security is good option. Cons: User cant made group, does not work with windows server active user directory, if you paste large data, it will convert it to text file, editor do not support for medium large data. Reasons for switching to Rocket.Chat Unable to handel client outside windows users, i.e users needs to be registered on domain. Vendor Response Hello Mudssar, we're glad your happy with the overall performance of our product. :) About the problems you're facing, you can always contact support@rocket.chat and we'll be happy to help you! Kind regards, Rocket.Chat Team Replied August 2020 Read More Jesse J. Verified reviewer Retail 51-200 employees Used daily for less than 2 years Review source Reviewed November 2018 As close as you can get to Slack without being Slack 5 Overall I have been using Rocket Chat for over a year now and it's been a great tool for collaboration and communication internally. Ratings Breakdown 5 Ease of use 4 Functionality Pros: Rocket Chat is, in my opinion, the best alternative to Slack that is available today. The best part about Rocket Chat is that you can install it on your own local servers so you're no reliant on someone else storing your data on their servers on the Internet. This can be particularly valuable for those who may distrust the Internet a good deal. Rocket Chat offers a wide variety of features that make it, again in my opinion, the best contender to face off against the Slack platform. Cons: Rocket Chat can sometimes be tricky or actually impossible to update and the features and settings can sometimes be a little difficult to understand what exactly they do. Vendor Response Hello Jesse, we're happy to read that you've been having such a positive experience with Rocket.Chat. Whatever problems you face, you can always take it to our community on Github or to our support team on support@rocket.chat :) Thank you and keep rock(et)ing! Rocket.Chat Team Replied August 2020 Read More Adam N. Verified reviewer Internet Used daily for more than 2 years Review source Reviewed June 2018 Rocket.Chat is an open-source discord or slack. A chat program you can host on your own server. 5 I used this product as a secure chat interface to get away from facebook. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Well, amazingly it's free for personal and commercial use. On top of that it works very well, and you can even deploy in a docker, which means you can get it up fast. It has tons of functions that you can integrate to compete with the discord and slack. Tons. Also, you can integrate bots, which seems like the latest thing. Cons: I can't really think of any Cons, except maybe not great for the technologically challenged. This software is robust, so you can get lost in settings pages if you don't know where to go. Still, I think anyone who can follow directions can get this working. Vendor Response Dear Adam, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience! Replied June 2019 Read More Showing 1 - 10 of 156 Reviews [See All Reviews](https://www.softwareadvice.com/collaboration/rocket-chat-profile/reviews/) ## Rocket.Chat Popular Comparisons [Microsoft Teams vs Rocket.Chat](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/rocket-chat/)[Telegram vs Rocket.Chat](https://www.softwareadvice.com/collaboration/rocket-chat-profile/vs/telegram/)[Slack vs Rocket.Chat](https://www.softwareadvice.com/collaboration/rocket-chat-profile/vs/slack/)[Connecteam vs Rocket.Chat](https://www.softwareadvice.com/hr/connecteam-profile/vs/rocket-chat/)[Google Chat vs Rocket.Chat](https://www.softwareadvice.com/team-communication/google-chat-profile/vs/rocket-chat/)[Mattermost vs Rocket.Chat](https://www.softwareadvice.com/workflow/mattermost-profile/vs/rocket-chat/) [Compare All Alternatives](https://www.softwareadvice.com/collaboration/rocket-chat-profile/alternatives/) ## Other Top Recommended Collaboration Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3518) Recently recommended **53** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3016) Recently recommended **50** times [Autodesk Forma](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/) **4.3** (2206) Recently recommended **21** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (329) Recently recommended **19** times Stuck Between Options? 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