Friendly graphic user interface, useful history of calls with each contact, easy to invite someone as a guest connection.

Some features still missing from app. Looking for chat outside of our organization, but am told it will be available soon.

The whole system is intuitive, which our customers love. Its also easily scalable, which is a huge benefit to most organisations.

Easy adoption and training of users. We were looking to solve problems with AV integration and coordinating customer calls with Skype.

Excellent quality but with so few people using it, it has become an unworkable solution for our organisation.

It is a solid tool, mostly used in our company but lot of technical difficulties reported and often emails from tech support that is down.

The easy of use is very good. Besides video calling you can use the app for chat and the exchange of photo's and video's.

There are some features missing in comparison with other cloud collaboration services. Sometimes ios app is unstable, crashes.

Overall, it's been a great experience working with StarLeaf. We love the Outlook integration and ease of scheduling, in addition to the other features offered by the system.

Establishing connectivity with external devices can be difficult.

Without question, Starleaf has the highest picture quality and stability that I have ever experienced with a video conferencing system. The customer support is excellent too.

Fantastic Enterprise-grade solution for Microsoft Skype for Business/Teams.

Chat across different organisations is not yet allowed. Live Streaming feature is still missing.

From a working product perspective, it improves communications and the growth in its use demonstrates its popularity.

StarLeaf allows secure messaging and facilitates quick video calls and meetings. Its interface is easy to navigate and features new business communication tools.

Starleaf offers both cloud based endpoints that are aggressively priced and include Touch Panels, as well as Solutions specifically to be deployed within Skype-for-Business environments.

Kept cutting out, and spent more time trying to sign in.

Our team loves the high quality audiovisual experience and security offered by StarLeaf.

If there are any features that I feel are missing from the software I know that they are already on the road map for future development.

Fantastic interoperability. There is even an option to allow SIP endpoints to join a S4B meeting - a unique difference.

The management portal is really easy to use. The ability to scale up to a voice platform is also a nice to have that other vendors don't have.

Clear video image in HD, good audio and easy to set up a meeting with my colleagues. Just use the e-mail address to call.

The downside of video conferencing is it takes lot of resources. If you are on VPN (few times) or had lower internet bandwidth the calls will be dropped suddenly.

Most of all I like the ease of use. One app for your videoconferencing and chat that can be used on multiple devices.

Very stable video connection from you PC or phone, so very useful when you work on you desk or when you are travelling.

I am happy with the product but if they can address call drop issue (at least if they can show a message) it would be greatly helpful.

Saves travel time and money. Also there's a great app to communicate from my mobile device with my colleagues.

It is convenient and possess several important features. It is good for longer meeting, it has better screen sharing quality.

If there is a problem the lack of support. We had a problem that one of the users could not be heard and were unable to get anyone from Starleaf to assist us.

This is such a brilliant, cost effective tool that requires little to no setup and has given us the ability to resell a really fantastic experience to our customers.

The performance is poor and it suffers of latency compared to other software under the same conditions.

It is a great tool for remote support, the price point is very good, many features of more expensive packages.

The software is easy to use but if you need customer support is superb.

Excellent product, easy to use, fits perfectly with our team. I have already recommended it to several peers.

The fact it is free for personal use is great, and the web-based tool is reliable and simple to use.

With more and more of the workforce working remotely, innovative solutions have had to sprout up overnight. Zoho assist is an extremely easy to use out of box application that is also very affordable.

It contains a visual highlight which allows you to converse with generic help in seconds and keeps you stay in touch with the specialized group.

Love the simplicity of unattended access and the great pricing. Tons of value for a non profit.

The biggest advantage of zoho assist is that it helps us obatiaing better comminciation with our team.

I don't need unattended sessions and it was great to be able to opt out of this an therefore save money.

The biggest current drawback (and distinction from Teamviewer) is the lack of a VPN function in Zoho.

Worst feature, some infrequent connectivity issues.

My team and I love Zoho assist and use it daily for remote customer support and even training for our techs using the recording function.

The cost to use Zoho Assist is what drew me to the product. The ease of use and powerful options of Zoho Assist is what keeps me using it.

Great, Simple Product, Fantastic Integration with Zoho Desk.

The integration with Zoho Desk is amazing. It's really, REALLY nice to be able to trigger a remote session with the click of a button, directly from the ticket.

Easy to deploy, easy to use,  great features. My experience has been great.

Simple to use and organize. Lots of useful options, branding and api integration.

It is truly difficult for me to identify a weakness.

Great tools and amazing customer service. Whenever we have an issue, they are on top of getting it resolved.

Support in the early stages was great and a free extension to the free trial was amazing - it gave me a long evaluation time and as a result, I wouldn't go to any other provider.

I love the pricing, the layout of the website, the ease  of use, the many features and functions of the program.

I love how easy it is for us to connect with customers. I also love how easy it is for our customers to understand how to use it.

Good software and price  with choice good interface.

I have not had any issues with this product so am unable to come up with a negative.

Client users are sometimes confused by a starting screen that mimics code entry but is only a splash screen.

What I like most about it, is that the free version integrates with Spiceworks and it has a aesthetically pleasing GUI.

US Dollar

StarLeaf are the pioneers of simpler and more natural business collaboration. Our secure messaging, meeting and calling platform helps people to connect quickly and easily, and to enjoy what they do more too. StarLeaf brings together today’s essential communication tools in one intuitive experience that’s consistent across mobile, desktop and meeting rooms, to keep people connected wherever they are. The reliable and predictable StarLeaf video collaboration platform offers a world-leading 99.999% uptime guarantee, robust security, and ISO/IEC 27001 certification.  

LongDescription

User Management

Meeting Management

Two-Way Audio & Video

On-Demand Webcasting

Mobile Alerts

Video Chat

Active Directory Integration

Communication Management

Call Recording

Collaboration Tools

On-Demand Recording

Presentation Streaming

Private Chat

Scheduling

File Transfer

Recording

Screen Sharing

User Profiles

Mobile Access

Meeting Room Booking

Real-Time Notifications

Email Reminders

Internal Meetings

Real-Time Updates

Video Support

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Attendee Management

Reminders

Real-Time Chat

Chat/Messaging

Calendar Sync

Auto Framing

Two Way Audio & Video

Customizable Branding

Video Call Recording

Conferencing

Monitoring

Remote Access/Control

Video Conferencing

Drag & Drop

Video Streaming

Third-Party Integrations

Microsoft Outlook Integration

Live Chat

StarLeaf offers plans and pricing to suit organisations of all sizes. Start by trying StarLeaf for free, now. To download StarLeaf or to see our pricing options, visit our website.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

StarLeaf

Live Online

Webinars

Documentation

Videos

Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. 

Key features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others.

With multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist.

Zoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. 

Zoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.

Surveys & Feedback

Access Controls/Permissions

Session Recording

SSL Security

Remote Update/Installation

Unattended Access

Diagnostic Tools

Reporting/Analytics

Summary Reports

Remote Support

Session Transfer

Multiple User Accounts

Change Management

Problem Management

Incident Management

Multi-Channel Communication

Remote Monitoring & Management

Issue Management

For MSPs

Real Time Screen Sharing

Desktop/Browser Sharing

Backup and Recovery

Free Trial (15-days): Fully functional with all features of paid editions.

Free Edition: Come with 1 Remote Support Technician license and 5 Unattended Computers. Remote control, chat, UAC compatibility and supports clipboard sharing. 

Paid Editions: 
Free Trial (15-days): Fully functional with all features of paid editions.

Free Edition: Come with 1 Remote Support Technician license and 5 Unattended Computers. Remote control, chat, UAC compatibility and supports clipboard sharing. 

Paid Editions: 

Remote Support 

Standard - starts at $12/month/technician (or) $120/year/technician. 
Professional - starts at $18/month/technician (or) $180/year/technician. 
Enterprise - starts at $28/month/technician (or) $288/year/technician. 
Unattended Access

Standard - starts at $12/month/25 computers (or) $120/Year/25 computers
Professional - starts at $18/month/25 computers (or) $180/Year/25 computers
Volume discounts available.

StarLeaf vs Zoho Assist

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