All TimeLog Reviews

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User Profile

Christian

Verified reviewer

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Favorite time and project management solution!

As a consulting company we live from the hours we spend at our customers and reliability on the invoicing. Timelog makes our project registration and management efficient. We always have up to date project information and the ease of use for our consultants is an important part.

PROS

As a fast growing consulting company we really need an easy and reliable time and project management solution. Timelog fulfills this completely in the past three years. The resource manager helps us to give realtime insight in available resources or which people have too much pressure on their planning. For the consultants it's also an easy tool to see which new projects are on their planning in the near future. Invoicing was one of the biggest advantages why we have chosen for Timelog. After two days of wrestling with Excel sheets at the end of the month we came across Timelog. With the Exact Online connection it takes us now 1 hour per month. Last but not least I want to mention the great people behind Timelog! Very experienced, always helpful and they solve your problems almost always the same day. They also list very carefully to our feedback and that often results in new features!

CONS

New mobile app, improved resource planner more BI reporting. But I know they are working very hard on these points!

Vendor Response

Dear Christian, Thank you very much for your review, it means a lot to us here at TimeLog! I would also like to extend a humble thanks from our support team! I hope you have got the chance to test our new mobile app - TimeLog Mobile. We're very excited to get your feedback on the way it works and suggestions to better suit your needs. As you mention - improved resource planning and BI reporting is very much top of mind for us and are in the roadmap for 2019. We're looking forward getting you guys on board for this. Thank you for using TimeLog! Best regards, Andreas from TimeLog

Replied November 2018

jozef

Accounting, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2023

get paid for you time

PROS

Timelog ensures that I bill out all spent time on customer projects - with online tracking or manual entering. Also quick possibility to track driving and expenses. I use it everyday and is in integrated routine of working.At billing time it will generate invoice drafts and seamlessly transfer them to my financial system.It's one of the most imporant softwares that I use.

CONS

Timelog has quite som functionality and I use only a bit and sometimes am overwhelmed. Sometimes could be more helpful/intuitive on processes support instead of focusing on objects (i.e. if i need a new project let me start there, select/add customer, time rates, etc. and ask if it should create a new customer in the finance system, so the whole setup is done at once and ready for tracking and billing).The mobile app is still a struggle as it needs to be killed first nearly everytime it wakes up before it can load the company data.

Reason for choosing TimeLog

I had previous experience with Timelog and did not want to spend time with researching the market.

Vendor Response

Hi Jozef Thank you very much for taking the time to write this review and give us feedback. That sounds like a great idea to have more support through the system. I will take the feedback with me back to our product team. If you have more feedback on where in our system we can have more supporting features, then please feel free to write to my email kso@timelog.com Best Regards Kirstine from TimeLog

Replied April 2023

Mikkel

Pharmaceuticals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Good tool for basic time tracking

We use TimeLog to track staff time by projects. We then pull the data out into Excel where we process the information and generate our invoices each month. It works OK, but is a bit cumbersome. The forecasting/project planning features seem relevant and useful, but we can't make them work for our purposes. If TimeLog spent more effort in usability and context-specific help descriptions, it would vastly improve the usability of the system for us.

PROS

The app works great for time tracking project by project. Easy to deploy to new users. Great and fast customer support. Great up-time (very rare that the app is not working).

CONS

The product is very ambitious about the many features and integrations it offers, but the usability of all but the most basic features is very complex and requires substantial IT skills to make work. For our business, the required effort is too much, so we just use a fraction of the features. This makes the product more expensive for us than it should be. For instance, the system for hourly rates is a maze to navigate, and once a project is created it is impossible to shift to another rate card - even if the first chosen rate card was a mistake. Frustrating.

Vendor Response

Hi Mikkel Thank you for taking the time to write us this review. This is great feedback! I am differently taking it to our product team. If you don't mind write to me more about the areas in the system where you are referring to "If TimeLog spent more effort in usability and context-specific help descriptions". You can write to me at kso@timelog.com. Best regards Kirstine from TimeLog

Replied April 2023

Mille

Medical Practice, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed June 2020

Not user or administrator friendly system

All in all there is basically nothing I like about this system. I would have expected so much based on this is TimeLog's primary product.

PROS

#N/A. I have no comments about anything i like about TimeLog.

CONS

Upgrade was not smoothly, not easy to get data. In general system is very manuel - you can't even export to excel (weekly timesheet status). You cannot generate automatic messages for approvers to approve. Limited and bad functions for sending automatic reminders to users. Difficult to get employee information, very manually. Suddenly TimeLog does not work in internet explorer with no notice, poor reply. Updating vacation - again all manually. You can't register zero hours via mobile. Yellow bans pops up when not registring full week. Difficult to get overview - have to go back/forth in weeks.

Reasons for switching to TimeLog

Used AX 2012 project module for timeregistration. New job, Ascendis used TimeLog when hired.

Vendor Response

Hi Mille Thank you for your feedback and the good meeting we had afterwards. As we talked about, our coming releases will provide some of the things you are missing. I hope to see you in our TimeLog experience groups, as it is great to have our active users part of these. In the groups, we discuss future improvements and how to utilize the system even better in your daily work, so we can help improve some of your internal processes. I am looking forward to getting your feedback after the next releases! Best regards, Sascha from TimeLog

Replied July 2020

Sumon

Civil Engineering, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2023

Very useful tool to have

Saves a lot of time for managing projects. But, the invoice should be better. There are a few problems which needs to be solved. Apart from that, its a good product to have.

PROS

The reporting about individuals is great.

CONS

The customer support is the worst. Have to leave a message at zendesk. Then they will reply on their convenient time. As we are paying pro level price, so we demand pro level customer service. Not enough customisation option. No notification system on milestones. The gantt charts is not very well thought. It should be better in design.

Reason for choosing TimeLog

Because of bank integration.

Elisabeth

Online Media, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Ease of use. Good integration with Jira.

we use this for time and finance management AFAIK. Checking overtime and registering vacation time.

PROS

Easy to track and manage timelogging that is outside of our jira scope. Easy to use when you have holidays and vacations to track. It also makes it possible to see accumulated overtime.

CONS

I wish there was an option to see accumulated overtime without having to load the calendar for several months back.

Vendor Response

Hi Elisabeth Thank you so much for this review, it means the world to us that you find our system easy to use. I would love to hear more about your need for this overview, maybe it is something more of our customers would find useful. If you don't mind write to me at kso@timelog.com then we can talk more about it. Best Regards Kirstine from TimeLog

Replied May 2023

Trine Terp

Law Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed April 2023

Pros and cons

Good for time tracking, although more features are desirable. The system is clearly not developed for consultancy firms that need to invoice time and material, disbursements, official fees and other costs in the same invoice. I think for other companies selling goods, it is a good system that works well in many ways.

PROS

Easy to make a single invoice, easy to track time in the time sheet, WIP overview

CONS

It's very difficult to have even smaller customisations, it took nearly two years to develop a new invoice template which then still needs manual editing as some lines cannot be transferred to Economics. The specification only comes in one format and apparently it's impossible to develop a new (additional) format. You cannot change debtor on a project once a time registration has been made (would be good so you don't have to create new projects). Too many bugs appearing. After 3 years we still experience new bugs we never saw before.

Reason for choosing TimeLog

Timelog indicated they could easily develop a collective invoicing template (appeared not to be the case). Price was cheaper that alternative products.

Vendor Response

Hi Trine Thank you so much for taking the time to write us this review, it means a lot to us getting feedback from our customers. I am sorry that you have and are experiencing these issues, that is definitely not how we wish our customers should be experiencing. Our very competent Customer success manager Magnus would love to have a meeting about these issues and needs you have, that we are not meeting. He will make contact you very soon or you are more than welcome to write to him at mkj@timelog.com Best regards Kirstine from TimeLog

Replied April 2023

Michelle

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

TimeLog know what we need

Great experience.

PROS

I am truly pleased with the functionality of the program. Virtually all of our often very specific needs can be handled in the program. Ability to personalize several aspects (set-up, searches, etc) makes it even more user friendly. Support team is ALWAYS kind and ready to help and this happens quickly. We have implemented new functions over time with great assistance.

CONS

I look forward to future versions with better reporting. I also find the price expensive for users who only use TimeLog to register their time but as such don't set up projects or work with invoicing or reporting.

Vendor Response

Hi Michelle. Thank you so much for taking your time to write this review. It means the world to us! We also look forward to better reporting. This is already a focus of our Product Team and we can't wait to show it all to you. If you have any feedback to how we can improve TimeLog you are always welcome to write to me at sal@timelog.com and I will forward your request to our Product Team. Best regards, Samine from TimeLog

Replied January 2021

Elian

Industrial Automation, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed May 2023

Overall quite good

PROS

I really like the entry level costs as they were when we entered several years ago. I have no clue if it still offer the same entry level.Support has always been fast to reply and the operator has always been able to either answer by themselves or request immediate help from back office.

CONS

The entry level subsribtion has an odd limitation: currency. You can only use 1 currency at entry level. In other words, TimeLog thinks that the fact that you do business with companies that runs on a different currency or are operating from abroad, means that our company must be wealthy.

Reason for choosing TimeLog

Ease of use, nice entry level functionality (96% functionality hit rate)

Reasons for switching to TimeLog

Too much manual work

Per

Oil & Energy, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2023

Consultancy company

Overall a good tool.

PROS

Easy to use when time tracking and follow up.

CONS

It would be nice if you could make your one personalized reports. If some formulas could be used as well in these reports it would be even better.

Vendor Response

Hi Per Thank you so much for your review. It means the world to us that you like our product. I would love to pass your suggestion on to our product managers. If you wouldn't mind writing to me about which formulas you are referring to and if there is a specific data area that you had in mind? My email is kso@timelog.com Best regards, Kirstine from TimeLog

Replied April 2023

Palle

Information Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2020

Timelog review

PROS

I like the setup of project and contracts and how this gives me a lot of flexibility in the way we tailor invoices etc to customers

CONS

- When you generate and invoice the details lines comes in a random order and not sorted by date. - Some reports can only be done on week numbers not specifik dates and others the other way around. - It always clear what hourly rate is used. Eg when I set and hourly rate on the project and on the task, then it would be nice to see the price that is used for the resources allocated to the task and not just "not specific price specified"

Vendor Response

Hi Palle! Thanks a lot for your review. It made us very happy. :) Improving our reports and the invoicing process is of high importance to our Product Management Team and hopefully we can present the improvements in the nearest future. If you have other inputs to how we can improve TimeLog, you are always welcome to reach out to me at sal@timelog.dk. Best regards, Samine from TimeLog

Replied December 2020

Amreen

Logistics and Supply Chain, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

Great.

Good , easy Userfriendly

PROS

Userfriendly also about company public holidays already incorporated in our time log, which makes us easy to plan for leaves and all.

CONS

there should be an option for instant feedback if we feel anything missing can give feedback or report instantly.there was something else in my mind and at present it's slipped out of my mind.if anything comes in the future I shall report it.kindly share if instant feedback easy option is already available on timing portal,

Vendor Response

Hi Amreen We are very pleased to hear that you are satisfied with our system and thank you very much for taking the time to write the review. I will definitely suggest an easier way for our customers to give small feedback in the system. If you remember anything, feel free to write to my email kso@timelog.com Best regards Kirstine from TimeLog

Replied April 2023

Thomas

Computer & Network Security, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2023

Every day use

Easy timetracking and thereby creating a valid data for invoicing customers.

PROS

Ease of use, when we hire new consultants, most of them already know Timelog

CONS

Hard to customize frontpage, it should be easier to have KPI's

Mikael

11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

TimeLog is great for Time&Material business'

As a consultancy company we live from billing time/hours and TimeLogs Time-to-Money process is just what I needed, when I joined a previous consultancy company with lots of project, fine turnover and a bottom line like a nightmare. So when I started Carve Consulting in 2013, I wasn't in doubt: TimeLog was a must as the single, administrative tools for all consultants and partners. We use it for time-registration, expenses, project management etc. Even those of my colleagues who haven't great flair for administrative tasks can be helped to do the full process: From time to money. Behind the scenes TimeLog is integrated to e-conomic as our accounting system, which I'm the only one to access. Yes, Carve Consulting is a true TimeLog Company.

PROS

Ease and flexibility of use in the sense, that it allows you combine classic project/time management with the financial details of the underlying contract. In this way the work of collecting the time registrations and converting them to an invoice is doable for everybody. In our business almost every contract have some unique 'details' like pricing, in and out of scope, payment schedules, etc. TimeLog supports these 'details' which enables the Time-to-Money process to be simple. All it takes is to do the initial job of setting-up the project correctly. Garbage in, garbage out.

CONS

All I miss is an app what supports expenses on-the-go: Scan recite. Done. I'm pretty sure it's on its way.

Vendor Response

Dear Mikael, Thank you very much for your review, it means a lot to us here at TimeLog! I am glad that TimeLog is able to assist you in your everyday life and enables Time-to-Money at Carve Consulting. Thank you for using TimeLog! Best regards, The TimeLog team!

Replied March 2018

Trine

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

I have worked in multiple system so far, and will definitely recommend TimeLog as my all time favori

PROS

TimeLog is super easy to use and give a superb overview of both financial figures and resources available. Through TimeLog's many reporting options, it is easy to do the reporting needed by the management team. With our usage of TimeLog we are following the development of our resources closely. Their resource planer gives a perfect overview of available resources and when a resource is fully booked. From an employees point of view it is also easy to see which tasks are planned for the future. The invoicing is done flawlessly, and if you keep the system updated with the correct data along the way, it takes me a quarter of the time compared to colleagues using other systems. I would like to highlight TimeLog's support team they are always sweet, patient and extremely helpful, and they truly understand how to create an amazing customer experience!

CONS

Even though we are pleased with the resource planner, it is also one of the features that could use a brush-up. It is a bit difficult to move the allocated hours between days, if you are doing a detailed planning. I know they are working on improving this, which I am looking forward to. I also miss an extension to the pipeline management.

Vendor Response

Dear Trine, Thank you very much for your review, it means a lot to us here at TimeLog! I would also like to extend a great and humble thanks from our support team! Thank you for using TimeLog! Best regards, The TimeLog team!

Replied March 2018

Birgit

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE