All VidyoConnect Reviews
1-25 of 31 Reviews
Sort by
Ramesh
Verified reviewer
Legal Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
This app is really worth using for video conferencing.
Easy accessibility and secure platform which provides uninterrupted audio and video conferencing.
CONSI didn't found any lacunae in this app since it helped me in every sense during lockdown.
Shravya
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
App for video communications
VidyoConnect is a nice software that can be used for video communications that can handle large groups very well. Screen sharing works very well and the software is mostly reliable in terms of audio and video.
CONSSometimes(very rarelu though), the video freezes.
Catrina
Individual & Family Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
4
Reviewed October 2018
It's okay
I like that it is a secure video resource and my office uses it frequently. I use it at least 3 to 5 times a week.
CONSThe main issue that i have with this program is that it is so incredibly buggy. It consistently skips freezes and struggles with start up. Most of the time after the program is running i can't always get into a dedicated room and i get kicked out. It also has a tendency to fail when it comes to talking into the computer and doesn't relay voices over.
Anonymous
501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed March 2019
Our favorite tool for video conferencing!
Overall, Vidyo is a simple way to start doing video conferencing, especially with large groups! The conference room setup is very high quality, and Vidyo allows us to connect with multiple teams at other locations in our organization quickly.
PROSI love how easy it is to install and set up Vidyo and how simple they've made it to invite people to a call. It's super easy to navigate for sharing screens, and the chat feature is simple but enables high engagement. The quality has always been a highlight as well!
CONSFor some reason, Vidyo seems to require frequent updates on all of its platforms, so "staying logged in" is a less functional basic feature. It can just make it somewhat annoying on trying to login quickly if there's another update to install or if you need to re-enter credentials. But this is a very minor concern.
Jason
Religious Institutions, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Best Video Conferencing Tool on the Market
This product is the best video conferencing tool on the market. It is incredibly easy for an end-user to host meetings, manage participants, share a screen or just an app, and, of course, video chat. The service maximizes the efficiency of the bandwidth needed for successful meetings. And you can use pretty much any device to participate
PROSThis product is so easy to use. You can use any device you wish. The video quality is superb, and the ability to share screens/documents is awesome. I use this service with my volunteer work in my church. As a world-wide organization, remote members of our church depend heavily on this service.
CONSMight be a little pricey compared to other products with a similar feature set.
Davide
Religious Institutions, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2018
A very good video conference tool
I have been using Vidyo for some 7-8 years now, and I find it extremely useful. I have taught webinars and held video conferences and almost always found it reliable.
PROSVidyo is easy to install and very easy to use. The quality of the call adjusts automatically to the speed of your internet connection being used, so it works fairly even with relatively slow connections. It is secure and it has some nice extra features like recording that can be very useful.
CONSThe idea behind the way Vidyo is structured is that of "rooms". I really have nothing against the idea, but it's not immediate to those who are used to basic programs like Skype.
Staci
Verified reviewer
Religious Institutions, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Vidyo Replaced Google Hangouts
I would highly recommend Vidyo. It was has worked great in our organization - easy download and access. The technology seems to work more often than not :)
PROSI like that all users access have simple and clear instructions to access the meeting. We were using Google Hangouts but sometimes would meet with users outside our organization (some who did not have Gmail accounts) and we'd have to ask them to set-up Google accounts (which was a hassle for them).
CONSEven though the instructions were straightforward, some users were still apprehensive to use new technology. It worked great though!
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Much better than webex, microsoft teams, and zoom
I have used Webex, Microsoft teams, and zoom before and I would say this application is superior. Just the ease of use and never having an issue with connectivity.
CONSThis application does not have as many features as the other applications. No emoticons nor being able to change the background.
Contessa
Banking, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Vidyo great when it works
Great sound and video quality. When it works its a great meeting software.
CONSIt constantly breaks down or experiences glitches with connecting over the 323 devices.
LaReesa
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed December 2018
Good but some training needed
HIPAA compliant, good quality video and audio. Guests can join without downloading the software.
CONSThere is a learning curve. The "room" concept is a bit difficult to get used to at first - instead of video calling someone or joining a conference via link, you either enter the person's room or they enter yours. Some of our colleagues have found this confusing. The agency that purchased our software also didn't purchase the conference call option, so it's annoying that you can only join via computer and not call in. We've also had issues with screen sharing PowerPoints, and there doesn't seem to be a workaround.
JD
Information Technology and Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
Excellent experience with Vidyo!
VidyoConnect is a fantastic software that my company uses for numerous events across our organization including town hall meetings, team & company calls and virtual tradeshows with clients! The ease of scheduling Vidyo rooms as well as the video quality are top differentiators for the solution and give it a competitive advantage in the market.
CONSI will occasionally run into issues with Vidyo corresponding with my security or my client's security wall which prevents the participant entering the Vidyo room.
Lisa
Education Management, 51-200 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed June 2020
Vidyo a no-go
My overall experience with Vidyo was that it fit the needs for our organization at the time. Users were given little training on how to utilize this format and online tutorials and support were sometimes difficult to follow. We have since moved on from using Vidyo.
PROSThe feature that I liked best about this software was the ability to meet with colleagues from across our school system without leaving my classroom.
CONSThe feature that gave me the biggest issue was actually logging into a "room" meeting. Once in the meeting, the Vidyo quality was good but trying to connect to the room was always an issue
Dustin
Religious Institutions, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2020
Simple and Intuitive
It is very easy and effective in helping us as a multi-site organization to connect and have more effective communication through video.
PROSThis software is very basic, but does exactly what it advertises - it provides an easy, intuitive way for people to connect one on one through video, or with large groups that sign in individually.
CONSSince it is very basic, it really isn't flashy and it doesn't provide multiple avenues to communicate. It isn't your all-in-one communication tool, but for video, it is great.
Kari
Non-Profit Organization Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2019
Excellent System for Video Meetings
We use this system to increase meeting participation with teleworking employees. I love being able to share screens and increase interpersonal communications. We also provide all the key users their own room so they can schedule on their own for either video or audio calls. This has helped streamline on conference call scheduling.
CONSThis isn't a system issue but a user training issue. We have some volunteers that have a lot of feedback on their systems and we can sometimes mute the line but not always.
Robert
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2017
The University has purchased dedicated Vidyo servers
I like that it connects well within the organization, and that when you send invites to people outside they only have to load a small, quick bit of software that does not need Admin rights to install. Broadcasting and recording is easy and fast if you have the correct infrastructure.
CONSThe icons and interface could be more intuitive. You have to learn how to get around in Vidyo, and what the icons represent, as their meaning is not obvious.
Lukas
Telecommunications, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
Great tool for videomeetings
Very good, I use it daily for meeting with my teams.
PROSEasy to use. Design and quality of streaming.
CONSIt shout down when you try to connect to VPN tunnel.
Anthony
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed January 2018
Good video conferencing platform with limited features
Easy to install plugin, good for on the go meetings, more or less user friendly, customize-able room pins.
CONSLimited to 20 users per video conference, high transmission so more likely to run into video quality issues if using wi-fi, video quality is often times glitchy. No conference phone line alternative. No chat function included in basic package. Not as smooth as it should be.
Diego
Verified reviewer
Higher Education, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed October 2017
Vidyo is one of the main webconferencing tools that is used in my workplace.
The ability to use Vidyo in a simple web conference that just requires two or more groups of people to interact with one another.
PROSVidyo is quite simple to use. It is rare when a user asks me how to do something within the program. It installs fairly easy and picks up right away.
CONSSince it is so simple, it sometimes does not have all the features that users would like. It is understandable though.
Patrick
Religious Institutions, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2019
Video Conferencing made simple
Vidyo is really great for the simple connections either in group or one-on-one. Functionality is good and simple. It's easy to set up a meeting or join a conversation.
CONSVidyo is perhaps a bit limited when it comes to for example sharing content (file-sharing, screen-sharing etc.) You need to know where you'll use it for. For more complex situations, like webinars or live classes you may want to look for another platform, although for the straightforward video chats it is really great.
Zee
Verified reviewer
11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
When it works, it's great :)
The convenient group calls that can be used for webinars or online lectures or general group calls (for business mostly, since it's not free)
PROS- the quality is better than group calls on Skype (if one compares calls for over 10 people) - the fact that it brings up the picture (or the video) of the person who is speaking is helpful for the group calls (we use it for online classes and it's convenient to see who is asking a question or who's talking at the moment)
CONS- chrome and safari are lagging when I am trying to log into a conference call (they claim I need a plugin which has been installed several sessions before... so it takes a few tries to actually join the call...)
Ben
Hospital & Health Care, 10,000+ employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY