Experience has been great, Prompt replies from emails and support questions.

We've been using the software for the past 4 years. A good thing about the software is it does everything and it is now our reservation system and we use it daily to look after our rental hires, customers etcetera The inventory tracking has been a godsend and totally stopped us from double booking and managing our quotes better. Being totally online means i can monitor from my phone and am not wondering how my staff are coping in the office

We went from a totally manual system ( literally google calendar ) so there was a slight learning curve as we got used to the new way of working but this is unavoidable

We are using Sales Igniter to run one of the largest photography rental services in India and we have been able to make a drastic reduction in the time our executives were spending over phone, making reservations on behalf of customers. Our customers are also happy about how great our site looks and the fact that it works without hiccups!

Sales Igniter has deep functionality that small rental businesses may not need but that is crucial to the operation of any rental business that expects to grow beyond 50 or 100 SKUs. The team is also proactive about adding new features and most of the time, these features work out of the box. The best thing about Sales Igniter, however, is the phenomenal product support!

Some of our edge use cases did not work out of the box and some minor fixes had to be requested to get them working. However, it is worth mentioning that 1) Sales Igniter had those features already built in and 2) The team was extremely quick and proactive in helping us get these working for our implementation

Good and personal support from the support team.

The software has a learning curve. But with help of the documentation and the support team it's fine.

I have been using Sales Igniter software for about 7 years since migrating from a basic information only website to a fully functional rental booking website. Sales Igniter created my website by merging the new design files with their rental booking software. From the very first interaction the service and support has been exemplary. Any questions (and there were many), or help needed, was always attended to promptly and with detailed explanations. I recently upgraded aspects of the website and once again Sales Igniter handled the task brilliantly and super fast.

Sales Igniter makes it so much easier for me to run my holiday hire business with features such as the ability for customers to book and pay online, the comprehensive admin backend, and the invaluable inventory tracking feature.

There is nothing to dislike about the Sales Igniter software. Price, functionality, and the customer service support are spot on.

Sales Igniter has allowed us to move our entire reservation system online and in one place.

We use Sales Igniter for Vacation / Holiday rentals, Day Fishing Booking and Self Storage Containers. Sales Igniter is incredibly flexible and allows us to control our availability across this spectrum of activites. The inventory control is excellent.

Sales Igniter is the only reservation software for Magento which accomplishes all these tasks. It copes with rentals for single day, part of the day, several day increments etc with flexible and seasonal pricing which is essential in the leisure industry.

Overall, my experience, for over 10 years, with [SENSITIVE CONTENT HIDDEN] and Sales Igniter, has been wonderful! He was easy to work with during set up and installation of a brand new website and the rental system was icing on the cake. He was always available to help with customizing the site according to my specific business needs and always notified me of updates and changes. I would recommend Sales Igniter to anyone running a rental service store!

The inventory tracking system is the most valuable feature for us. Any rental business needs to be able to accurately track their inventory daily and Sales Igniter’s is the best! Other features that I like the most: black out dates, easy order changes, notification emails, searchable order/customer grid, tiered pricing .

Sales Igniter needs a plug in to purchase with Wordpress. :)

Awesome Extesion with awesome support!

The cheapest and best option to run an online rent shop! Lots of functions and excellent support!

Deposit for Rental goods are tricky to realize

Great support quick replies.

Easily allows our customers to reserve product rentals online for in store pickup

There is alot to configure in the product. It almost requires a professional install but well worth it.

Great customer service and knowledgable

Rental capabilities are a big plus and is what we use it for the most

Customization was expensive to accommodate what we wanted

Sales Igniter has fantastic customer service. [SENSITIVE CONTENT HIDDEN] is very responsive when I have questions or need help with anything.

Easy to use for management of our inventory. I love how it keeps track of which products and sizes we have available versus unavailable. It also helps us to keep up on which customers have the product rented to so we can follow up to see if they want to continue renting or return on the due date.

I don't think there are any features missing that I wish were in there