AnswerRocket software


12 reviews(4.5/5)
12 reviews(4.5/5)

AnswerRocket is a search engine-based analytics and data visualization solution used by companies to receive complex analysis results in charts and graphs. The solution has a speech-to-text feature in which users can speak a query and the solution will provide relevant data with insights. It also provides data storage both in the cloud as well as on-premise.

AnswerRocket helps marketers refine their marketing spend by providing real-time updates on consumer behavior and market environment. The solution provides a drop-down menu in which analysts can select market data points on a chart and get insights related to a particular market indicator. It also allows users to access the sales performance of their products. Analysts can then share these charts and graphs through email with others, including non-AnswerRocket users.

AnswerRocket integrates with many relational data sources like Adobe Analytics, Amazon Redshift, Doubleclick, Google Analytics and Teradata to provide data-based research and analytics.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

12 Reviews of AnswerRocket

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  • Veena from Ford

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    March 2018

    Amazing modern data tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its a very easy and user friendly tool where you can ask for data and you get results in seconds and its very impressive data base.

    Cons

    Yes it do have free trial but i fell its expensive and they need to work on keeping their data base up to date all the time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 10,000+ employees

    November 2017

    Amazing Data Analytics Tools

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I've been using AnswerRocket for 6 months and I've had a positive experience.Good layout and structure - making it easy to navigate.

    Allows our users to ask intuitive questions of our data
    Intutive for end users to learn
    Easy implementation
    Great data visualizations -- allows us to change or customize easily
    Connects to all our critical data sources, especially Amazon RedShift

    Cons

    While there are some bugs and limitations in the software, the capabilities and user experience continue to improve.

    Would be great if dashboards stayed up to date in the background.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Robert from Equifax

    Number of employees: 10,000+ employees

    November 2017

    Great analytics insights tool; very intuitive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ability to query big database without understanding all the underlying coding; construct queries using simple language. Very intuitive.

    Pros

    The software is easy to use. Really like the value of the insights which can be gained quickly and easily.

    Cons

    The phrasing for the query needs to constructed properly to ensure that the results are accurate. This sometimes involves trial and error or simply trying to rely on earlier phrase construction examples.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Andras from SnapAV

    Number of employees: 201-500 employees

    May 2017

    Overall pleased with the ability of AR. When you make upgrades, the process needs to be smoother.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ability to easily source key data from SAP, which help identify trends and influence key business decisions.

    Pros

    Like the new format of the software. Once you are used to the layout, it is a much better structure. The folder system is more intuitive. Really like the dashboard concept with all the corresponding reports in tabs.

    Cons

    The software is still "buggy". There are random times when it goes down and not accessible. The last major update was a bad experience. There were several days/weeks where accessing AR was spotty at best. Improve the software upgrade process. The new dashboard is good, but make tutorial info more available to help people understand the changes when they are this significant.

    Provide more ability to move folders around.

    Review Source: Capterra
  • Aaron from Iconic Group

    December 2016

    Don't Build Your Own, Work With Awesome People

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    There is a somewhat rational and logical tendency in organization to approach data analysis, aggregation, and insights as platforms that should be built and managed by the organization. For the most part I think this is a good tendency, but the reality of constructing it yourself, the time required and the undoubtedly many projects it will put on hold brings a clearer perspective. This perspective will generally shed light on the need to partner with another company. There are many metrics/insights platforms out there but the product, which is great, is only part of what you pay for. Answer Rocket is full of genuinely great people who are a pleasure to work with and consistently go above and beyond. Give them a try, you won't be sorry.

    Review Source: Capterra
  • Thomas from Hi-Rez Studios

    Number of employees: 201-500 employees

    December 2016

    Answer Rocket User Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    So far Answer Rocket has been great. The customer service has been amazing and the added functionality, improvements, and reactions to feedback and requests have been excellent to see in these early stages. I'm really excited about what this tool set is growing into.

    Pros

    The simplicity of use and the ease of customization

    Cons

    I still think some of the UI and interactions are a bit clunky or non-intuitive and while I don't know if it is even possible to improve, the wait times on some queries would be much better if they were shorter.

    Review Source: Capterra

    Response: AnswerRocket, AnswerRocket

    December 2016

    Thanks for the feedback, Thomas! We know how important the user experience is, and we're hoping you'll find that we're making continuous strides in this area. For the wait times - we're proud that AnswerRocket can generate answers in seconds to questions that otherwise take several hours or days for a data scientist to code and produce. But we understand your desire to get analytics even faster, and we're working on new ways to further shorten the response time.

  • Rory from Hi-Rez Studios

    December 2016

    Modern Data!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The AnswerRocket team and software brings new ways for us to visualize and interact with our data. They have taken some of our most complex concepts and made them available at our fingertips with ease. Highly recommend for any company looking to make more intelligent data-driven decisions.

    Review Source: Capterra
  • R. from Equifax

    December 2016

    Amazing Data Analytics Tools Supported by Responsive Experts

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I used AnswerRocket frequently to sift useful insights from a mountain of data. It is one of the best tools available to me and the customer support is first rate; very responsive experts. It's hard to find anything about my experience that isn't perfect.

    Review Source: Capterra
  • Eric from SnapAV

    December 2016

    Very powerful business intelligence tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been using AnswerRocket for 6 months and I've had a positive experience. It's a very powerful business intelligence tool with an intuitive, user-friendly query field. Customer support is great and very responsive. While there are some bugs and limitations in the software, the capabilities and user experience continue to improve.

    Review Source: Capterra

    Response: AnswerRocket, AnswerRocket

    December 2016

    Thanks so much for your comments, Eric! We're committed to creating the best possible user experience and hope that you'll continue to see improvement in this area. We also have some great new features rolling out shortly that we hope you'll enjoy!

  • Matt from SnapAV

    Number of employees: 201-500 employees

    December 2016

    AnswerRocket is Amazing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    AnswerRocket is by far the easiest reporting tool I have used. It is incredibly intuitive, quick to use and extremely helpful in the day to day work environment. Support is very quick to respond. A must have tool in your toolbox.

    Pros

    Easy to use, fast, intuitive

    Cons

    Would be great if dashboards stayed up to date in the background.

    Review Source: Capterra

    Response: AnswerRocket, AnswerRocket

    December 2016

    Thanks for your feedback, Matt! I've passed your suggestion about dashboards onto our development team to consider and prioritize!

  • Stewart from Hi-Rez Studios

    Number of employees: 201-500 employees

    July 2016

    Makes data analysis fun!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Hi-Rez Studios is a maker of free-to-play games for the Xbox One, PS/4 and PC. We collect huge volumes of data on player behaviors, both from a gameplay and purchasing perspective. Historically, we have used Tableau for reporting and data visualization. Tableau is great, but requires our marketers and game designers to either rely on data analysts to anticipate their needs with pre-built reports, or to develop strong technical skills to build the reports themselves. With AnswerRocket, we are able to empower our designers and marketers directly with the power to ask questions of the data themselves.

    Pros

    Allows our users to ask intuitive questions of our data
    Intutive for end users to learn
    Easy implementation
    Great data visualizations -- allows us to change or customize easily
    Connects to all our critical data sources, especially Amazon RedShift

    Cons

    Still early in product lifecycle. Dashboard and sharing features are still maturing.

    Review Source: Capterra
  • Graham from SnapAV

    June 2016

    Foster business curiosity with immediate answers!

    Ease-of-use
    Quality
    Support

    One of the traits SnapAV likes to foster in their employees is curiosity. Our BI group wasn¿t able to keep up with the business requests, with our AnswerRocket project we were able to provide business users the ability to ask natural language questions and get immediate answers about their line of business. AnswerRocket has helped drive more informed business decisions that would positively impact our bottom line.

    Review Source: Capterra
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