About Cisco CDR Reporting & Analytics

Cisco CDR Reporting and Analytics utilizes the power of Splunk to provide users with deep insights into CallManager data. The app's custom and flexible reporting can be used to investigate data around agent hunt groups, concurrency and utilization, call volume and quality, failed calls, site analysis, and compliance. Cisco CDR Reporting's pricing details are available on request and support is provided directly by product developers.

Cisco CDR Reporting & Analytics Pricing

Starting price:

$1,200.00

Free trial:

Available

Free version:

Not Available

Cisco CDR Reporting & Analytics call chart

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Cisco CDR Reporting & Analytics Reviews

Overall Rating

5.0

Ratings Breakdown

(1)

(0)

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

Functionality

Most Helpful Reviews for Cisco CDR Reporting & Analytics

1 Review

Write a Review

Tracy

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2024

Awesome product and even better support!

Overall, we could not do our job without Sideviews Cisco CDR Reporting without having to have to purchase multiple products. Alerting and reporting and trouble shooting needs all in one product.

PROS

The main thing was fact that it did not need to come with a big price tag. Easy to setup and use and it meets the needs of both IT and our EU's reporting needs.

CONS

Do not really have any complaints at this time, maybe just for info.

Reason for choosing Cisco CDR Reporting & Analytics

It fit all our needs, and the cost was just right.

Reasons for switching to Cisco CDR Reporting & Analytics

Did not provide call reporting and analytics..