Fincome
About Fincome
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Most Helpful Reviews for Fincome
1 - 5 of 11 Reviews
Jean-Baptiste
Verified reviewer
Information Technology and Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great product for SaaS Software Businesses
Great so far! The team is very responsive and flexible when it comes to addressing our customer demands. The product is relatively new but already great and I have no doubt that soon they will get a significant market share.
PROS- Easy to use and to implement. Some data cleaning is required at the start but this is for the best - Rapid product development - Great UI
CONS- More focused around small B2B SaaS and less toward Enterprise with long sales cycles. Some of the metrics are not super adapted to Enterprise SaaS software like CAC reports and some others...
Reason for choosing Fincome
Alternative was to stay on our current tooling and use nothing
Vendor Response
Thank you so much Jean-Baptiste. It's only the beginning, with very exciting features coming soon in forecasting and budgeting!
Replied December 2023
STANISLAS
Human Resources, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Fincome - The new saas you need to complete your financial dashboard
Since May, I have had a lot of interactions with the Fincome team, I admire their professionalism and the state of mind with which they work. They are always improving their software and trying to have the best product for their customer and prospects. They are growing.
PROSThat we like the more about Fincome it's the welcoming dashboard, the Monthly Recurring Revenue dashboard and how it's easy to play with the date and customers. We learn a lot abut our own products. Also, the custom propriety to follow revenue seems ith a lot of potential. Also, how the product evolves each month and update this offer, is one thing I like.
CONSFortunately, we were followed by the team, but it was difficult to put our story on the tool. I know they've made progress on that since then.
Reason for choosing Fincome
We choose Fincome because they are French and innovative and we could plug the product from Pennylane.
Vendor Response
Thanks for your trust from Day 1 Stanislas, we are very proud to count you and the whole Flatchr team amongst our clients.
Replied December 2023
Alexandra
Computer Software, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Fincome was THE solution
Before, we used to track our activity on an Excel file, which was prone to human error. Now, Fincome allows us to monitor our performance indicators (MRR, Cash...) in a simple and reliable way. Fincome continues to develop new functions to meet our needs, which is great!
CONSIntegrating and adapting our data from our Excel file into Fincome took a little time. And as with any development, we encountered a few bugs in the early stages, but the support team is reactive !
Vendor Response
Thanks for your feedback Alexandra, we are super happy to accompany Civitime in this incredible journey!
Replied December 2023
Joey
Computer Software, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Exceptional service
Every problem we encounter has a solution, and the team reacts with great efficiency to meet our needs perfectly. We always enjoy talking to them. The tool is clear and relatively easy to use. The integration with Stripe has gone smoothly, and the dashboards meet our expectations. Before, we were using an Excel spreadsheet that wasn't very practical for managing our MMR. Now, this tool has lightened this workload considerably, saving us precious time. If any information is missing, the team is always on hand to provide it or to improve the tool accordingly. Their attention to customer needs is much appreciated.
CONSThe only aspect that could be considered negative, although this is not really the case, concerns the forecasts currently unavailable on Fincome. However, this should soon be resolved.
Jessica
Logistics and Supply Chain, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Good tool to use
I really like the fact that we can integrate other tools to it like Pennylane, and connect the banks so we can cross data and have a good overview of our financial/billing state and forecast.
CONSSome infos are a bit short (for example on bank lines) but it is a detail.
Vendor Response
Thanks Jessica!
Replied December 2023