KwickMetrics

RATING:

4.8

(6)
Overview

About KwickMetrics

KwickMetrics is a cutting-edge business intelligence and analytical tool to help, understand and identify business insights for Amazon sellers to make a wise decision to grow businesses. KwickMetrics gathers data from Amazon, analyses it, and provides insights and reports with near real-time sync. KwickMetrics, a business intelligence and analytics tool is an Amazon seller’s best friend. It helps teams increase profitability by identifying products that are the most profitable, helps figure out new opportunities for the expansion of businesses and lets operators know what’s working on Amazon. This tool also gives access to advanced analytical data so that supervisors can make better decisions about advertising strategies, product pricing strategies, inventory manageme...

KwickMetrics Pricing

KwickMetrics provides customers with a variety of plans suited for anyone from independent small-scale sellers to large corporate companies with their own full fledged e-commerce pipeline. KwickMetrics offers a free version called Freemium, and paid monthly plans - Standard ($25/mo), Professional ($35/mo), Business ($45/mo) and Enterprise ($75/mo). In addition to these subscription plans, we also offer custom pricing for large corporations who may have specific requirements. Each tier differs in the number of monthly orders supported and the number of users, along with other feature access.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

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KwickMetrics Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for KwickMetrics

6 Reviews

Dann

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Affordable and Brilliant

Extremely happy. Data integrity is perfect and their customer service is amazing. Even though we are 12.5 hours apart, they accommodate my requests quickly. Definitely 5 out of 5 stars from me.

PROS

Great pricing and superb customer service - very responsive and helpful.

CONS

No real cons but if I had to nitpick, their P&L reports topline revenue that includes revenue items that are irrelevant to sellers - like taxes, gift wrap, etc. These are zeroed out in the next section but I don't think it should show up at all.

Reason for choosing KwickMetrics

Price, features and initial implementation

Reasons for switching to KwickMetrics

Data reliability for our own dashboards (using Looker Studio) and cost savings

Arul

Textiles, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Fantastic customer support and continuous updates make KwickMetrics a top choice

Overall, I was very impressed with KwickMetrics. It had all the features and tools I needed to track and improve my Amazon business metrics, and the insights it provided were valuable and actionable. The frequent updates and improvements were also a plus, as they kept the software fresh and relevant.

PROS

I really appreciated the simplicity and ease of use of this software. It was a refreshing change from other complex and cumbersome tools that I've used in the past, some of which are incredibly slow in loading our Amazon data and inaccurate in their calculations. Another thing I liked about this software was the excellent customer support. Whenever I had a question or issue, the support team was quick to respond and help me out. The pricing is much more affordable than the other tools we have used like Helium10.

CONS

I experienced some minor stability issues with this software. It would occasionally crash or freeze. Even though their customer support was quick in resolving the issue and relaying it to me, I would appreciate it if they could improve the performance with our large catalog of products.

Vendor Response

Thank you for the honest feedback Arul! We will keep improving KwickMetrics, so stay tuned.

Replied January 2023

Farid

Sporting Goods, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Best value for Money yet powerful enough

PROS

Affordable price and impressive visualisation , user friendly interface. Solid report export options.

CONS

Customer support service is very slow, shame to not having live chat support for such perfect app.

Vendor Response

Thanks for the honest feedback Farid! Customer support is very important to us. KwickMetrics has live chat support, email support and conflux support from the beta stage of KwickMetrics. You can access our live chat using our chat bubble in the right corner of the screen in-app, using Chat with Us under your profile tab, or on our website. We try our best to typically reply immediately to a few hours at the utmost. If you have any other concerns, please don't hesitate to email us at support@kwickmetrics.com!

Replied January 2023

Lance

Consumer Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Fantastic product, better support.

PROS

Products works well, support is epic, lots of road mapping and having a seat at the table which helps to get the right solution.

CONS

It can be a bit noisey sometimes. There’s a lot of data.

Vendor Response

Thanks so much for sharing your experience with us Lance!

Replied December 2022

Tradian

Consumer Goods, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Does what its supposed to do

PROS

It's giving us pretty much all the metrics we need, and I like that it's continuously improving. They listed to feedback and actually execute on it

CONS

Was a bit buggy to start with, but as they time past pretty much everything has been ironed out. Its definitely improving on continuous basis

Ajay

Wholesale, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Best Product for Amazon Business

I am happy and using it regularly.

PROS

I got this product from Ecomsummit. I started using it. I could see that the data is updated regularly and accurate. Users can trust this software.Great work by team.

CONS

I did not find any loophole in the software. Everything which I wanted is available in the software.

Vendor Response

Thank you so much for the feedback Ajay!

Replied January 2023

6 Reviews