About Visuant

Visuant is a web-based, multi-lingual easy-to-use, web-based business process software solution that incorporates an accountability system, communication process and a robust scorecard system.

Visuant scorecards provide instant visibility and make information more visible and transparent to educate, facilitate and motivate employees to drive continuous improvement.

Real-time dashboards allow leaders to see the whole picture. Dashboards provide a complete picture of the business, regardless of whether organizations needs a strategic or a tactical view. Customizable dashboards also give each leader the personalized view they want.

The Action Register lets leaders view and take action. By linking corrective actions to metrics (KPIs), staff and leade...


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9 Reviews of Visuant

Average User Ratings

Overall

4 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(2)

2

4 stars

(3)

3

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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March 2021

Brian from Rust-Oleum Corporation

Company Size: 1,001-5,000 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Excellent software and even better Customer Support

Being able to have all scorecards from all plants in one location has been ideal. Also, being able to run meetings, assign actions, and track actions has been a great tool for our Leadership Team. Competitive Solutions provides unmatched customer support. They will go the extra mile to ensure you get a product that fits your needs. They will work tirelessly with you until it matches what your needs are.

Pros

Visuant is very user friendly which makes training others very easy. I like being able to track all of our companies metrics in one location. We have ten plants across the US and our Leadership team can easily see at a glance how all sites are performing in one location. I can easily setup Scorecards or Dashboards to show metrics in many different ways. The ability to track actions in one location is another plus. Instead of having spreadsheets with action logs for every department spread all over, I can now have all actions in one list.

Cons

I really haven't experienced any cons with Visuant. The one thing about them is if you find something that you need they will work with you to try and develop it.

Response from Competitive Solutions

Replied March 2021

Brian- Our team works hard to ensure we deliver a solution that meets and exceeds the expectations of our customer's and we are very thankful to hear your kind words. Visuant Support

August 2019

Denise from Bonnell - Niles

Company Size: 1,001-5,000 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Bonnell Niles, MI

We use Visuant to track our KRA's and drive our actions to achieve bottom line results.

Pros

Ease of use and real time data tracking through dashboards.

Cons

I do not see any issues with Visuant.....

Reasons for Choosing Visuant

Used in the past.

March 2010

Rachal from Cochlear Americas

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

2.0

Customer support

4.0

March 2010

PBL Review

Overall, I would recommend this product to users looking for a simple, easy to implement solution.

Pros

PBL provided an easy to implement solution to track our company metrics. It was quick to set up the software and input the metrics. The software is intuitive to use and was therefore easy to teach new users on the product. The Scorecard view is very useful and easy to understand. The support personnel were very responsive and helpful.

Cons

Enhancements to the Performance Charts would be useful to create more detailed graphical views of the data. Improvements to the import data function would result in time savings.

April 2021

vonn from PLZ aerosciences

Company Size: 201-500 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Drives dialogue

I have used this system now for 3 years at two different businesses. It has helped me quickly change the conversation from what we did to what we will doing to correct an issue. It also brings team commitment to what is important to work on.

Pros

interactive scorecard, value add details from notes to guide the discussion of metrics, Meeting spaces that drive the conversation, ability to expand to other departments with in the plant or other locations.

Cons

Dashboards are fun but take some time getting used to.

Response from Competitive Solutions

Replied April 2021

Vonn - Thank you for your kind words and support. We value the relationship and partnership with our customer's, and very happy to hear you consider Visuant an integral part of your business success. Visuant Support

April 2010

Steven from Harley-Davidson Motor Company

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

April 2010

PBL Scorecard ver 2.6.03

I would recomend this product to anyone who wants a system to manage scorecards at one site or mutiple sites of your business

Pros

One location for all scorecards and action registers. Having meeting agenda and notes kept in one system. the new version is easier to navigate between the scorecard and agenda and performance charts. Less steps. I like the ability to batch archive actions. We started using this system at one site and have expanded to an additional site. Now we are going to use at a corporate level between the sites. There is a big improvement in the text editor that functions more like a word editor.

Cons

Lack the ability to modify the headers of the action register. Only one person assigned to an action item. the ability to archive actions for the regular user.It does not link to microsoft outlook fully. you can't display your calendar or put it in the notes within the system URL links have to be created each time if you put in notes each meeting. You are not able to put in a template in the text editor and have it stay for each meeting. you have to recreate it or copy it each time

April 2021

Angela from BMS

Company Size: 1,001-5,000 employees

Industry: Biotechnology

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

April 2021

Great tool for tracking KPIs

I have great experience with customer service and fast response from the customer service.

Pros

It's nice software to track KPIs and set up visibility and transparency of KPIs. I like the accountability it creates- standard meeting, KPIs etc.

Cons

It's hard to make updates without spending too much time on it. It's hard to edit or recreate things and set up correct admin rights to users.

March 2010

Charlie from BAE Systems-Anniston, AL

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2010

Operations Manager

I am a full believer in this PBL Process and software application, as I can already see improvements in the operation of our site, and we've not completely rolled it out to the entire organization. To those we have included in the process the feedback that they are giving us managers, is very positive.

Pros

This PBL Process and software has allowed our management team to focus on running the business more efficiently, remain better informed on what each function is working on, and communicating with the entire organization much better. And we have a tool for feedback.

Cons

I really have not experiences a downside to using this process and software application. To me it should help those who are unorganized to become better organized, but I've heard people complain that it is just another 'system' to feed, and it wastes their time.

April 2021

Jackie from St. Lucie County Tax Collector

Company Size: 51-200 employees

Industry: Government Administration

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

April 2021

Review

Still really learning the product.

Pros

The Parent and Child for metrics. The minimum for this comments is not great.

Cons

Sometimes the calculation doesn't work or the data doesn't update right away.

October 2016

Michael from Curtiss Wright

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2016

Very Stong Product

I am a big fan. Only one criticism. Some of the formatting features need to be improved. I like the Action close out feature that has been added. The dash board took some getting used to but now I like it.