About Visuant

Visuant is a web-based, multi-lingual easy-to-use, web-based business process software solution that incorporates an accountability system, communication process and a robust scorecard system. Visuant scorecards provide instant visibility and make information more visible and transparent to educate, facilitate and motivate employees to drive continuous improvement. Real-time dashboards allow leaders to see the whole picture. Dashboards provide a complete picture of the business, regardless of whether organizations needs a strategic or a tactical view. Customizable dashboards also give each leader the personalized view they want. The Action Register lets leaders view and take action. By linking corrective actions to metrics (KPIs), staff and leaders can monitor and...
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Scorecard Performance

Visuant User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

5

Functionality

4

Showing 1 - 5 of 11 reviews

Jonathan

Verified reviewer

Company size: 10,000+ employees

Industry: Medical Devices

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Great tool to support Lean Manufacturing

Overall great experience with Visuant. Helped us run our Operations and know winning from losing.

Pros

Easy to set-up dashboards and use for weekly Ops tier meetings. Great for tracking KPIs and also action items that come from meetings.

Cons

Continue to make the interface for dashboard creation easier. If you don't spend a lot of time in the software it can take some time to get things set-up.

Response from Competitive Solutions

Jonathan- Thank you so much for your feedback and review. Our team works hard to exceed our customer's expectations and we will look for opportunities to further improve the dashboard experience. Visuant Support

Replied June 2021

Brian

Company size: 1,001-5,000 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Excellent software and even better Customer Support

Being able to have all scorecards from all plants in one location has been ideal. Also, being able to run meetings, assign actions, and track actions has been a great tool for our Leadership Team. Competitive Solutions provides unmatched customer support. They will go the extra mile to ensure you get a product that fits your needs. They will work tirelessly with you until it matches what your needs are.

Pros

Visuant is very user friendly which makes training others very easy. I like being able to track all of our companies metrics in one location. We have ten plants across the US and our Leadership team can easily see at a glance how all sites are performing in one location. I can easily setup Scorecards or Dashboards to show metrics in many different ways. The ability to track actions in one location is another plus. Instead of having spreadsheets with action logs for every department spread all over, I can now have all actions in one list.

Cons

I really haven't experienced any cons with Visuant. The one thing about them is if you find something that you need they will work with you to try and develop it.

Response from Competitive Solutions

Brian- Our team works hard to ensure we deliver a solution that meets and exceeds the expectations of our customer's and we are very thankful to hear your kind words. Visuant Support

Replied March 2021

Rachal

Time used: Free Trial

Review Source: Capterra

2

Ease-of-use

out of 5
4

Customer support

out of 5

March 2010

PBL Review

Overall, I would recommend this product to users looking for a simple, easy to implement solution.

Pros

PBL provided an easy to implement solution to track our company metrics. It was quick to set up the software and input the metrics. The software is intuitive to use and was therefore easy to teach new users on the product. The Scorecard view is very useful and easy to understand. The support personnel were very responsive and helpful.

Cons

Enhancements to the Performance Charts would be useful to create more detailed graphical views of the data. Improvements to the import data function would result in time savings.

vonn

Company size: 201-500 employees

Industry: Chemicals

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2021

Drives dialogue

I have used this system now for 3 years at two different businesses. It has helped me quickly change the conversation from what we did to what we will doing to correct an issue. It also brings team commitment to what is important to work on.

Pros

interactive scorecard, value add details from notes to guide the discussion of metrics, Meeting spaces that drive the conversation, ability to expand to other departments with in the plant or other locations.

Cons

Dashboards are fun but take some time getting used to.

Response from Competitive Solutions

Vonn - Thank you for your kind words and support. We value the relationship and partnership with our customer's, and very happy to hear you consider Visuant an integral part of your business success. Visuant Support

Replied April 2021

Denise

Company size: 1,001-5,000 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2019

Bonnell Niles, MI

We use Visuant to track our KRA's and drive our actions to achieve bottom line results.

Pros

Ease of use and real time data tracking through dashboards.

Cons

I do not see any issues with Visuant.....

Reasons for choosing Visuant

Used in the past.