# SAP Crystal Reports Software Reviews, Demo & Pricing - 2026 > Review of SAP Crystal Reports Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/reporting-tools/sap-crystal-reports-profile --- [Home](https://www.softwareadvice.com/) / [Reporting Software](https://www.softwareadvice.com/reporting-tools/) / SAP Crystal Reports Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/accounting/sap-crystal-reports-profile/reviews/)[Alternatives](https://www.softwareadvice.com/accounting/sap-crystal-reports-profile/alternatives/) # SAP Crystal Reports 2026: Benefits, Features & Pricing Wondering if SAP Crystal Reports is right for your organization? Our Reporting Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview SAP Crystal Reports 4.3 [(174)](https://www.softwareadvice.com/accounting/sap-crystal-reports-profile/reviews/) Pricing Pricing available upon request ### About SAP Crystal Reports SAP Crystal Reports is a business intelligence (BI) on-premise solution for Windows that is suitable for small to midsize businesses across multiple industries. It combines the reporting capabilities of SAP Crystal Reports with the secured delivery mechanisms of SAP Crystal Server. It also allows report consumption on mobile apps for iOS and Android. The system offers the ability to write customized reports from many data sources and visualize data in reports, dashboards and scorecards, display KPIs and other metrics related to project or departmental performance. It offers multi-language support for up to 28 languages. Languages covered include English, French, German, Japanese, Spanish, Italian, Dutch, Russian and Simplified Chinese. SAP Crystal Reports is priced per user. Help and support are provided through an online community forum, email and phone. Wondering if SAP Crystal Reports is right for your organization? Our Reporting Software selection experts can help you in 15 minutes or less. ## SAP Crystal Reports User Interface ## Popular SAP Crystal Reports Alternatives Main Product SAP Crystal Reports 4.3 [(174)](https://www.softwareadvice.com/accounting/sap-crystal-reports-profile/reviews/) Ratings Breakdown - 3.66Ease of use - 4.11Value for money - 3.93Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Microsoft Power BI](https://www.softwareadvice.com/bi/microsoft-power-bi-profile/) 4.6 [(1883)](https://www.softwareadvice.com/bi/microsoft-power-bi-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.41Value for money - 4.16Customer support - 4.49Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Google Analytics 360](https://www.softwareadvice.com/bi/google-analytics-profile/) 4.7 [(8093)](https://www.softwareadvice.com/bi/google-analytics-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.66Value for money - 4.15Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [Tableau](https://www.softwareadvice.com/bi/tableau-profile/) 4.6 [(2352)](https://www.softwareadvice.com/bi/tableau-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.20Value for money - 4.24Customer support - 4.49Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Better Reports](https://www.softwareadvice.com/bi/better-reports-profile/) 4.9 [(169)](https://www.softwareadvice.com/bi/better-reports-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.85Value for money - 5.0Customer support - 4.83Functionality Pricing Starting at $19.90 per month Get Price Alternative Product [Reportei](https://www.softwareadvice.com/bi/reportei-profile/) 4.7 [(241)](https://www.softwareadvice.com/bi/reportei-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.53Value for money - 4.62Customer support - 4.51Functionality Pricing Starting at $24.00 per month Get Price ## SAP Crystal Reports Pricing and Plans Starting price: €479.00 Free Trial Free Version SAP Crystal Reports 2020 €479.00 No plan information available SAP Crystal Reports 2016 €479.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SAP Crystal Reports Features - Popular features found in Reporting Ad hoc Query Customizable Dashboard Dashboard Creation Data Import/Export Drag & Drop Forecasting Multiple Data Sources OLAP Performance Metrics Scheduled/Automated Reports Search/Filter - More features of SAP Crystal Reports Access Controls/Permissions Ad hoc Reporting API Audit Management Benchmarking Compliance Management Customizable Reports Dashboard Data Connectors Data Management Data Visualization Financial Reporting Key Performance Indicators KPI Monitoring Marketing Reports Predictive Analytics Profitability Analysis Reporting/Analytics Reporting & Statistics Sales Reports Scorecards Self Service Data Preparation Single Page View Single Sign On Strategic Planning Trend Analysis Trend/Problem Indicators Visual Analytics Visual Discovery ## SAP Crystal Reports Integrations Microsoft SQL Server Integration rated 4.5 from 10 reviews Oracle Database Integration rated undefined from -1 review Microsoft Excel Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review ## SAP Crystal Reports User Reviews Overall Rating 4.3 Ratings Breakdown 5 47% 4 40% 3 12% 2 2% 1 0% Secondary Ratings Ease of Use 3.7 Value for money 4.1 Customer support 3.9 Functionality 4.3 John R. Verified reviewer Information Technology and Services 11-50 employees Used weekly for more than 2 years Review source Reviewed June 2023 Reporting made easy 4 It is very useful to create custom reports, KPIs, and visualizations that will fit your needs and the company needs. You can create powerful presentations and send them in various formats, to Management or whoever you need. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It is easy to use. Easy to set up. Allows a lot of datasources, and you can play with the information once you get it Cons: Sometimes, it can be dificult to define the sections on te report, based on metrics and single fields. Reasons for choosing SAP Crystal Reports We already have a set of reports created on the company. Read More VR Verified Reviewer Marketing and Advertising 1001-5000 employees Used weekly for less than 12 months Review source Reviewed August 2024 SAP Crystal Reports- an innovative tool for all your advanced reporting and Analytics 5 Overall, a great tool for advanced reports with complex commands Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: a. Excellent dashboard with inbuild AI coding language b. Based on python language and solid UI/UX design c. Securely linked with other tools like SAP ABAP, Tableau and google workspace d. Ample amount of storage space with Realtime tracking e. AI enabled automation available which makes your report effective and customized Cons: a. Way too expensive for unlimited access license, not right for small-med enterprises b. API integration with non google support tools are a bit problematic. It needs inhouse product team to work on. Reasons for switching to SAP Crystal Reports Got investment and went global for all the analytics and reporting work. However, the reporting team is based in the UK. Read More Luca C. Verified reviewer Used unspecified for more than 2 years Review source Reviewed February 2018 A perfect and particular reporting system 5 Previously 4 Knowledge on reporting systems and different point of view on several platforms. Ratings Breakdown 5 Ease of use Previously 3 5 Value for money 5 Customer support Previously 4 5 Functionality Pros: Excellent reporting system, highly functional especially when combined with the use of SAP Universities (which are in practice a kind of DWH). I particularly like for his different conception of reporting with the areas subdivided into sections as "groups" that comes out a bit from the concept of a paged sheet but different reasons must be made keeping in mind how the group behaves. Surely one of the best reporting systems. Excellent pixel perfect. Cons: Just its peculiarity of having the sections divided and divisible by "groups", makes the drafting of the report a little more complicated, but it is something that is understood and you can easily manage it by working day after day. For the rest I think he has no particular points to the detriment of his duty and does it well. Read More Gareth R. Verified reviewer Apparel & Fashion 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Inventory Manager 4 My experience with SAP Crystal Reports has been positive overall. It’s a powerful tool for creating detailed, formatted reports, though it can be a bit complex at first. I’ve enjoyed using it to analyze data and produce insights for decision-making. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: What I liked most about SAP Crystal Reports was the level of control it gives over both data and presentation. I could take complex operational data and turn it into clean, structured reports with custom logic and formatting, which made it much easier for stakeholders to understand and act on Cons: I found Crystal Reports powerful but somewhat outdated and not very intuitive, especially for complex reports or large datasets. Read More RH Richelle H. Verified reviewer Information Technology and Services 10000+ employees Used weekly for less than 2 years Review source Reviewed June 2025 Get it DONE with SAP Crystal Reports! 5 SAP Crystal Reports has helped me tremendously with keeping up with our services time and making sure that I am billing correctly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: SAP makes invoicing for clients extremely easy! It also allows you to track time for services rendered extremely easy! Cons: Nothing! It is very efficient for what I do within in. Most of all, it is easy to use and easy to understand. Read More Abdelati L. Verified reviewer Accounting 1001-5000 employees Used daily for more than 2 years Review source Reviewed August 2023 A great product to use for business and moving forward.! 5 This product has been working for many years in our company. And as an accounting manager, It is the best in measures and reports.! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This current program that needs no introduction is the most accurate and systematic product for all reports and statistics, as well as the development in our Bussines Cons: It is a very advanced and well-known program..! Read More Austin M. Verified reviewer Pharmaceuticals 51-200 employees Used weekly for less than 2 years Review source Reviewed July 2023 Crystal Reports from SAP, your access tool to Data Visualization 4 We're using SAP Crystal Reports to analyze databases and visualize data, scheduling automatic weekly/monthly/daily reports for managerial roles and even for operators. Ratings Breakdown 5 Ease of use 4 Functionality Pros: What I like the most about SAP Crystal Reports is the fine tuning when doing data visualization, it gives you excellent tools to make the task easy and accessible for the end user.I also like the ease of use whenever you're filtering and making use of the reporting tools.The integration with the product was not complex but it had a lot of configuration to be done. Cons: I think there are some features that could be improved, like for example database connection and responses, sometimes whenever you're using old databases that have a good response, the tool works flawlessly, but when a connection is refused or problems arise, you do not have a good logging tool to keep track and follow the issue.The integration was not difficult but it was really configuration heavy, I think that works well in favour. Read More Erue D. Verified reviewer Education Management 201-500 employees Used daily for less than 2 years Review source Reviewed August 2018 Really effective and professional 5 This is the traditional reporting tool that is used in many financial organizations. I have used SAP Crystal Reports 12 in my organization. We can design highly formatted reports using this tool. It can connect to multiple data sources such as ODBC, OLE DB etc. We can create reports with different formats such as pdf, csv, txt, xls, etc. We can also create html, xml reports. The price of this tool is also cheap. We can create detailed graphics, instrument panels. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: There are some written exercises based on SAP Crystal Report that facilitate learning. the integration with the different IDE of development are optimized. it is compatible with the most popular database administrators, MYSQL, SQLSERVER, POSTGRESQL. and more... The designer of Crystal is fantastic, drag and drop add-ons to create your report. Cons: I had a lot of problems and spent a lot of time trying to adjust the space between the rows. I hope that in the future, SAP Crytal Report will make it easier. should block the sizes of pre-established and blocked sheets to avoid leaving the margins. Read More Deepali D. Verified reviewer Used daily for more than 2 years Review source Reviewed August 2018 it makes easy to make reports as its features are very user friendly and easy to understand 3 Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: I used crystal report with Peoplesoft ERP and with Java also .When I compare crystal report with another report application I found it is much batter because of user friendly features for example there is no need to write manual sql just need to give table mapping it creates sql from itself.It gives option to open report in pdf and excel or in which form client want reports.No need to spend time to write so much code as many logic and feature is already present you just need to drag on your report.For me crystal report is fun with code where you design as per your require but no need take tension behind design. Cons: in crystal report it is little bit difficult to do mapping between two different different database's table.if you do also many time it will not give correct data. Read More Michael G. Verified reviewer 11-50 employees Used daily for more than 2 years Review source Reviewed June 2018 Revolutionized my daily tasks 4 Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Crystal Reports allowed me to streamline my inventory refresh ordering and my custom ordering process into a single automated report. After setting reorder points in for all of my stock items I was able to get instant reports that tell me when I need to order and avoid stock outtages. At the same time each day, I run my report, save it as an excel file and forward to my production facility! Cons: Steep learning curve, but it is worth it. There is also a dependency on having good clean source data. Crystal Reports may actually point out some shortcomings in your source data and create more work short term. 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