About SAP Crystal Reports

SAP Crystal Reports is a business intelligence (BI) on-premise solution for Windows that is suitable for small to midsize businesses across multiple industries. It combines the reporting capabilities of SAP Crystal Reports with the secured delivery mechanisms of SAP Crystal Server. It also allows report consumption on mobile apps for iOS and Android.

The system offers the ability to write customized reports from many data sources and visualize data in reports, dashboards and scorecards, display KPIs and other metrics related to project or departmental performance.

It offers multi-language support for up to 28 languages. Languages covered include English, French, German, Japanese, Spanish, Italian, Dutch, Russian and Simplified Chinese.

SAP Cry...


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Supported Operating System(s):

Windows 7, Windows 8, Windows 10

133 Reviews of SAP Crystal Reports

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(56)

56

4 stars

(56)

56

3 stars

(20)

20

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 133 results

February 2018

Luca from Intralot Italia S.p.A.- Gamenet Group

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

A perfect and particular reporting system

Knowledge on reporting systems and different point of view on several platforms.

Pros

Excellent reporting system, highly functional especially when combined with the use of SAP Universities (which are in practice a kind of DWH). I particularly like for his different conception of reporting with the areas subdivided into sections as "groups" that comes out a bit from the concept of a paged sheet but different reasons must be made keeping in mind how the group behaves. Surely one of the best reporting systems. Excellent pixel perfect.

Cons

Just its peculiarity of having the sections divided and divisible by "groups", makes the drafting of the report a little more complicated, but it is something that is understood and you can easily manage it by working day after day. For the rest I think he has no particular points to the detriment of his duty and does it well.

August 2018

Erue from San Francisco City College

Verified Reviewer

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

Really effective and professional

This is the traditional reporting tool that is used in many financial organizations. I have used SAP Crystal Reports 12 in my organization. We can design highly formatted reports using this tool. It can connect to multiple data sources such as ODBC, OLE DB etc. We can create reports with different formats such as pdf, csv, txt, xls, etc. We can also create html, xml reports. The price of this tool is also cheap. We can create detailed graphics, instrument panels.

Pros

There are some written exercises based on SAP Crystal Report that facilitate learning. the integration with the different IDE of development are optimized. it is compatible with the most popular database administrators, MYSQL, SQLSERVER, POSTGRESQL. and more... The designer of Crystal is fantastic, drag and drop add-ons to create your report.

Cons

I had a lot of problems and spent a lot of time trying to adjust the space between the rows. I hope that in the future, SAP Crytal Report will make it easier. should block the sizes of pre-established and blocked sheets to avoid leaving the margins.

March 2016

Jeffrey from Day and Zimmermann

Industry: Construction

Time Used: More than 2 years


Ease-of-use

3.5

Functionality

4.0

March 2016

Very Versatile on data report, Graphs/Charts can use some improvement

Pros

Allow user to bring data in from many different types of data sources. SQL / HANA / Excel / Access / Universe etc. Very easy to use, all user need to do drag and drop fields on report.

Cons

Some of the graphs have their limitation. Some functions still need improvement. The graphs and charts are somewhat customizable, but functions like changing the size of the markers on line chart or number formatting on different axis are not working properly.

March 2019

Christina from Day Kimball Healthcare

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

March 2019

Useful Tool once you know how to use it

I use Crystal Reports a ton. I have tons of reports scheduled to provide end users with statistics and patient data. It makes everyone's jobs easier.

Pros

Crystal Reports lets you create custom reports that allows you to extract data that you need. It is a great tool to drill down to a certain level when you have a large pool of data. I love the fact that you can schedule Crystal Reports through BI, and have them emailed or saved to a network folder.

Cons

It isn't always intuitive. Creating formulas can be tricky and some of the functions and operators don't work as you would logically expect them to. Creating a report can be very time consuming.

June 2018

Michael from Smart Resources VA

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2018

Revolutionized my daily tasks

Pros

Crystal Reports allowed me to streamline my inventory refresh ordering and my custom ordering process into a single automated report. After setting reorder points in for all of my stock items I was able to get instant reports that tell me when I need to order and avoid stock outtages. At the same time each day, I run my report, save it as an excel file and forward to my production facility!

Cons

Steep learning curve, but it is worth it. There is also a dependency on having good clean source data. Crystal Reports may actually point out some shortcomings in your source data and create more work short term.