Grab Your Reviews

RATING:

4.7

(45)

About Grab Your Reviews

Grab Your Reviews is a reputation management solution that enables businesses to streamline processes related to review collection, social media monitoring and more. Professionals can receive alerts about new reviews, share feedback across social media platforms and automatically generate reports to analyze trends or track performance metrics. Grab Your Reviews allows organizations to request reviews from customers via email, MMS messages or text and utilize the command center to quickly respond to clients' feedback received across multiple websites. Administrators can set up customizable dashboards and configure access permissions for staff members to collaborate on review collection processes. Additionally, it provides mobile applications for Android devices, ena...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Grab Your Reviews Pricing

Grab Your Reviews is offered across two pricing plans, outlined below. A free trial is also available. Business pricing: • Small: $29 per month • Medium: $49 per month • Large: $89 per month Agency pricing: Pricing starts at $200 per month for 10 business locations

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Grab Your Reviews dashboard

Grab Your Reviews Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Grab Your Reviews

1 - 5 of 45 Reviews

User Profile

Syed Sami

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Amazing, Fantastic

PROS

Using the services for more than 6 months, the Best part is, I always found the customer service up to date. They always respond in 24 hours or less. Was having minor technical issues but [sensitive content hidden] was always there until we solve the problem. Keep it up.

CONS

Nothing special. Most of the features are up to the standard.

Reasons for switching to Grab Your Reviews

Value for money

Vendor Response

Thank you, Syed Sami, for your fantastic review of our review management software! We're thrilled to hear that you've been using our services for over 6 months and find our customer service up to date and responsive. We're also glad to hear that our features are up to standard and provide good value for money. Thank you for choosing our software and for taking the time to leave a review. We appreciate your business and look forward to continuing to provide you with excellent service.

Replied March 2023

Jack

Information Technology and Services, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2023

Grab Your Reviews is an excelleent value, specially when purchased through a site like AppSumo

I design websites for clients, and they don't always have a need for a CMS-based site (where review plugins are either free or can be purchased). The Grab Your Reviews product allows me to generate code that can be embedded into virtually any web design platform and can be used to consistently present the reviews in a standardized format.

PROS

The agency features of upper tier licenses allows me to manage the brands and reviews of many clients within a single program. Integrations to websites and social media sites was straightforward. The ability to select whether to show all reviews or just those that match specific rating criteria make the product a better marketing tool.

CONS

I've been using the product for about 7 months, and the one website widget I'd love to use (the "Slider" widget) is still showing as "Coming Soon". It's long overdue. Other than that, the only "filter" that doesn't seem to work for me is the request to ignore reviews that do not contain user comments. I personally don't put much stock in star-only reviews, and really want to see the customer comments. Despite requesting that only reviews with comments are displayed, I end up seeing reviews that do not contain comments.

Reason for choosing Grab Your Reviews

Grab Your Reviews was one of the featured deals on the AppSumo website. I had the opportunity to purchase a lifetime license at a very attractive price, with a satisfaction guarantee.

Reasons for switching to Grab Your Reviews

The open-source software was dependent on how Google managed its reviews (using a deprecated Google Business location-ID method that was no longer working reliably).

Abdul

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

Amazing Product and Great Customer Service.

I purchased this product couple of years ago and finally started using it. The help I received to setup my account is incredible. The platform itself is very easy to use.

PROS

Extremely easy to use platform, very easy to setup and a great customer service.

CONS

I have not encounter anything that I could name right now.

Tyler

Automotive, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2022

Gave it a shot- You get what you pay for

The system itself is okay to use, a bit clunky here and there but for the cost, you get what you pay for. The company is what made me run for the hills. Golly, it was bad.

PROS

It was easy to set up and pretty easy to use

CONS

The company/ customer support is pretty awful and they call you multiple times a day to try and sell more products, I had to start blocking numbers. The system overall is pretty dated feeling and seems like something you would build out in school.

Reason for choosing Grab Your Reviews

Has a free trial and then is super cheap.

Vendor Response

Hi Tyler, Thanks for your feedback. We apologize for any inconvenience that caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention!

Replied August 2022

adnan

Media Production, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Small Business Rejoice

PROS

Grab your reviews helped us automate a tedious task and free up our small team for other tasks. reviews are a must for online reputation and ranking and prompting customers and getting ahead of potential issues is a must for any growing business. ive tried a few other providers and GYR so far is the best .

CONS

had one mishap where it spammed a customer 300 times yikes....... but only once