Mainly to track my competitors

Ease of use and real insight into what competitors are doing.

Nothing at the moment. So far so good. Nothing to complain about

After doing the basic recommendations, there is a little more to do with the tool. They say they can subscribe us to many directory sites and update our data there, but only do it on very few (-15 sites). They are extremely hard to allow us to cancel.

Easy to use tool, the recommendations are very specific, they have a few features we cannot find on other similar tools...

We have a few problems doing the set up of social media accounts. Then their technical support want us to change things on the social sites, when the thing we need was to change values on RankingCoach! Now the "solutions" works on 50/50 basis...

No prior notification that subscription was about to renew and no prior warning that the cost had gone up by 60%. Business relationship completely soured by a company eager to take your money for nothing. I was not going to renew this subscription. £360 to see where your keywords rank is quite a rip off

Used to see where my keywords ranked amongst my competitors really

The system is ok. Cant say that I overly used or that I used it to its full extent. More that it was easy to see where I stood amongst competitors. They liked to show me how my competitors were advertising on Google because of course, that would make me want to advertise on google through them, spending more money with them. But then they renewed my subscription to the tune of £360 and took this from my bank account without prior notification and authorisation. For a small business this is not good. They are attempting to use their fine print to convince me that I agreed to this extortionate amount being taken from my bank account. The system is simply not worth £360 a year. Be warned. Be aware. And keep your bank details safe. Relationship completely soured and I will likely take the legal route of getting my money back.

I like it, it's simple to use if you are only starting with online marketing. No data overload like you have with other tools.

Its simple, straight forward and just lets you do things at your own pace. We used an agency, then other tools but they were just too much for us.

It can be a little slow at times but that's not the end of the world really.

I like it, we run a family business and everyone now has an understanding of how to use ranking coach and how its works.

Its for beginners, I tried a few others but they were just too complicated.

It can be a little slow at times I guess.