About Rannko

Rannko is a cloud-based digital reputation management solution for small businesses. The solution provides modules for review management, listing management, task management and social media post scheduling.  

The review management module syncs with Facebook, Yelp, Google and other applications to monitor user reviews. Users can receive review notifications and respond to them automatically or manually in real time through text messages. The solution sends review requests and reminders to customers and tracks the number of reviews received from them.

Rannko allows businesses to manage the performance of multiple local listings through a single platform. It also offers a social dashboard that lets users set the time and day to post social media co...


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Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of Rannko

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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June 2018

Richard from Hunter Claims Public Adjusters

Verified Reviewer

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Rannko is the real deal! Finally an "all-in-one" digital marketing and reputation management suite!

I was able to immediately gain positive reviews, as well as stay on top of any communication from partners and/or clients to ensure that nothing is missed from our end.

Pros

Ease of use, set up and operation of the software is second to none. Simplicity is king! This platform is a combination of the various tools I have used in the past to enhance our digital presence and ensure we always remain engaged.

Cons

Just looking forward to the ability to post simultaneously to IG account from meerkat social so that all social media can be scheduled ahead of time and executed in one swoop.

Response from Rannko

Replied June 2018

Thanks, Richard, for letting us know how Rannko has been able to make managing your business operate more efficiently! Our goal is to help you maintain that positive and holistic representation of your online digital presence, which you seem to be embracing fully. We completely understand your excitement for Instagram to be added into the mix of social media publishing capabilities, as we are just as excited for that addition!

October 2019

Matt from Delight Development

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Rannko for Review Management

Overall our experience with Rannko has been more than satisfactory. I recommend it to other business owners and anyone else managing business reviews regularly.

Pros

It manages multi location businesses very well. I’m able to see an overview of all my reviews and overall scores easily. It automates most of the response tasks so I’m not constantly having to be on top of it.

Cons

Nothing really bad to say here. They could sharpen up their navigation a little bit though.

Reasons for Choosing Rannko

The overview of the accounts was much clearer with Rannko. The costs were also more reasonable.

September 2019

Ronny from Top-Notch Pool Management

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Huge savings of money and time

Overall experience has been phenomenal. Extremely happy to have found these guys. We will be pulling our marketing in house which will save us $5,000 per year (minimum) and allow us to build more value in our digital real estate. This is the perfect platform for any digital agency or business that has a person on staff that a) enjoys marketing, b) is able to commit an hour a week to digital marketing, c) wants to build value in there business by taking more control over there online reputation.

Pros

Functionality Customer service Price Ability to customize the experience

Cons

That I didn't know about it sooner! Not much to dislike, if I had to answer it's not as "shiny and pretty" as some others, but I don't care about that, just need it to do the job!

Reasons for Choosing Rannko

Much more affordable! Great team that goes above and beyond to assist. Simple, effective platform with functionality needed.

June 2018

Dennis from Adenvision

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Our Clients Love It!

This software enables our agency and our clients to manage multiple social media accounts extremely easily, make sure all of our local listings are all consistent, see and respond to every review that comes in, and it even gives us weekly SEO reports. It's a great tool for our agency to use to help manage our clients' marketing channels.

Pros

We LOVE this software because it's so easy to use and they're always adding new features and making it better. It does everything our clients need. Plus it's extremely affordable. Solid product and great support team.

Cons

I can't think of anything it can't do or that we aren't thrilled with. Their support team is on top of everything and they're great about fixing bugs really quickly.

Response from Rannko

Replied June 2018

Being able to streamline processes at the agency level - GOLD! We are so excited that you have been able to utilize Rannko to simplify the way you manage your business activity for your own clients you serve, Dennis! Our team is always here to support you, and we look forward to continued business with you as Adenvision continues to grow!

June 2018

Karen from Kensington salon and spa

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

One of the best investments we have made! It has helped grow our business tremendously!

Pros

Really easy to use. Makes managing my business reputation and social media easier than having to manually go to everything myself!

Cons

So far, we haven't found any concerns that they haven't been able to deliver on. Incredibly, they added and changed a couple of things that we thought the site needed, from a business perspective. What company does that! Amazing!

Response from Rannko

Replied June 2018

Karen, thank you so much for letting us know how you are enjoying using the Rannko Suite! We are thrilled that you have been able to get the support and quick responses from our team to continue to using our platform to schedule your social postings for your business. If there is ever anything we can do for you to make your experience even better, please connect with us at any time, as always!

May 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Excellent Program

Excellent

Pros

Very comprehensive, addresses all the issues with review management. The Power Listings module is quite powerful and a far better value than YEXT!

Cons

Need more review platforms added. Also a couple of notification features.

October 2019

Jer from CoachTheWorld

Verified Reviewer

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Best Review Managment Platform, Social Media Posting and Power Listing Tool

Very nice team and if i needed more answers i had always help. Saving time to have one tool for the Review management.

Pros

The free on boarding and no contract is really something rare and cool. The Tool/Platform is very helpful as it covers the social media posting and review management tool. On top of that there are power listings so across a lot of platforms you can change at one unique place and it changes in all others. To be able to generate automatic response to the reviews is very useful

Cons

nothing that comes in my mind that really is important.

June 2019

Hayden from LionHead Digital

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Rannko is amazing!

Would defiantly recommend Rannko the customer service alone is second to none

Pros

It's much more than reputation management & their pricing is the most affordable compared to the big named agencies.

Cons

It can be confusing to set up new accounts but they're updating it to make things simple.

September 2019

Jim from Cartner Group, Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Rannko Review

Sadly, in todays' business climate, it is necessary to be able to challenge bad reviews of our business. Rannko software can handle those challenges adequately. They can help keep the good reputation of our business intact.

Pros

The software is easy to use and, hands down, is the best value available for our money.

Cons

It was not available sooner. There are very few downsides to the software.

Reasons for Choosing Rannko

Best value

May 2019

Elliot from Tampa Soccer Clinics

Verified Reviewer

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Easy, honest and worth it

Rannko has good, honest, hard working people at its core, which means as a customer they have your best interest at heart.

Pros

Easy to use, manageable and well-thought out.

Cons

Not applicable. rannko is fast and streamline