Supported Operating System(s):Web browser (OS agnostic)
About Reputation Studio
Reputation Studio is a review management solution, which helps businesses monitor and analyze client reviews from multiple channels such as marketplaces, websites, application stores, social media platforms and more. Administrators can use reports to visualize and gain insights into products, key topics, ratings by channel and other metrics.
Using Reputation Studio, supervisors can track open tickets based on owner or status and configure access permissions for staff members. Administrators can set up an approval process for managers, customize workspaces according to requirements and use product IDs to map customer content across multiple channels. Additionally, businesses can assign roles and respond to client reviews using personalized templates.
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