# TrueReview Software Reviews, Demo & Pricing - 2026 > Review of TrueReview Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/reputation-management/truereview-profile --- [Home](https://www.softwareadvice.com/) / [Review Management Software](https://www.softwareadvice.com/review-management/) / TrueReview Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/)[Alternatives](https://www.softwareadvice.com/reputation-management/truereview-profile/alternatives/) # TrueReview 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TrueReview 5.0 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Pricing Starting at $49.00 per month ### About TrueReview ✨ TrueReview is a user-friendly, all-in-one review management tool that makes it easy for businesses to collect, manage, and respond to customer feedback effortlessly. 🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews! 🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. 🤩 Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ❤️ Turn your best reviews into stunning visual posts! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator. ## TrueReview User Interface ## Popular TrueReview Alternatives Main Product TrueReview 5.0 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.80Value for money - 4.96Customer support - 4.85Functionality Pricing Starting at $49.00 per month Alternative Product [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Alternative Product [Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) 4.9 [(224)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.58Value for money - 4.82Customer support - 4.61Functionality Pricing Starting at $19.00 per month Alternative Product [Score My Reviews](https://www.softwareadvice.com/review-management/score-my-reviews-profile/) 4.9 [(81)](https://www.softwareadvice.com/review-management/score-my-reviews-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.81Value for money - 4.93Customer support - 4.84Functionality Pricing Starting at $49.00 per month Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Alternative Product [ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/) 4.9 [(45)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#reviews) Ratings Breakdown - 4.73Ease of use - 4.82Value for money - 4.85Customer support - 4.84Functionality Pricing Starting at $63.00 per month ## TrueReview Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Starter $49.00 flat rate, per month No plan information available Starter Annual $348.00 flat rate, per year No plan information available Small Business $99.00 flat rate, per month No plan information available Small Business Annual $708.00 flat rate, per year No plan information available Premium $299.00 flat rate, per month No plan information available Premium Annual $2,148.00 flat rate, per year No plan information available ## TrueReview Features - Popular features found in Review Management Campaign Management Response Management Review Notification Social Sharing - More features of TrueReview Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications API Automated Responses Brand Management Commenting/Notes Communication Management CRM CRM Integration Customer Advocacy Customer Experience Management Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Email Management Email Reminders Engagement Tracking Feedback Management Generative AI Hashtag Tracking Keyword Tracking Media Monitoring Monitoring Multi-Channel Campaigns Multi-Location Negative Feedback Management Performance Metrics Predictive Analytics Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Reminders Reporting/Analytics Reporting & Statistics Review Badge Management Review Monitoring Review Request Review Sharing Scoring Search/Filter Sentiment Analysis SMS Messaging Social Media Integration Social Promotion Survey/Poll Management Surveys & Feedback Template Management Third-Party Integrations Visual Analytics Website Integration Widgets ## TrueReview Integrations Zapier Integration rated 4.8 from 15 reviews ## TrueReview User Reviews Overall Rating 5.0 Ratings Breakdown 5 97% 4 3% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.8 Customer support 5.0 Functionality 4.9 Cindy M. Verified reviewer Consumer Services 11-50 employees Used daily for less than 6 months Review source Reviewed December 2025 Great way to get feedback from customers! 5 We are in month three of our membership. So far, everything has been great. The tech support was great when I needed help. The program is very easy to use, which is always great. Sending out new requests are very quick. I'm impressed. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It's very easy to use. I love that I can track every survey that is sent out. You are able to see if the contact opened the email and clicked on the link. I sent out our first text message yesterday. I look forward to seeing how that works for us. Cons: My current plan does not include team management. It would be great to get that option without the extra costs. At lease one extra user would be great. Read More KH Kathy H. Verified reviewer Construction 11-50 employees Used weekly for less than 12 months Review source Reviewed March 2025 Super easy to use and top notch customer service 5 Their support is top notch. There has never been a time when I had a question and someone wasn't available right away to help. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how user-friendly TrueReview is, but what truly sets it apart is the variety of options for sending out review requests. The ability to filter positive and negative feedback before directing customers to leave a review is a fantastic feature. Their campaign tools are easy to use, fully adjustable, and make managing requests and reviews super easy. Plus, the Zapier integrations simplified our automation, which made the entire process effortless. Overall, I’m very happy with the service and highly recommend it to businesses looking to streamline their reviews/online reputation! 👍 Cons: So far, there isn't anything that I did not like yet. Reasons for choosing TrueReview This is focused on the thing we needed while Birdeye has too many options that feels overwhelming. Feels more simple and straight to the point. Read More AG Ashley G. Verified reviewer Computer & Network Security 2-10 employees Used weekly for less than 6 months Review source Reviewed October 2025 TrueReview 5 Overall, I am very happy with TrueReview and the customer insights it is now gathering for us. We’ve also seen an increase in the Google reviews left by customers. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: TrueReview was easy to setup and configure to suit our branding and requirements. Support was quick to respond and assist with any questions. Cons: The lack of SMS availability in Australia was a bit disappointing. Hopefully this is something that will be available down the line. Read More SB Shirin B. Verified reviewer Medical Practice 11-50 employees Used daily for less than 2 years Reviewed March 2026 TrueReview Customer Reputation 5 Overall, our experience with TrueReview has been outstanding. The platform has been incredibly effective at helping generate more positive reviews while also creating a smoother feedback process for our customers. One of the biggest advantages is that it gives businesses the opportunity to address any concerns privately before they turn into public reviews. This allows us to proactively resolve issues, improve the customer experience, and demonstrate that we genuinely care about feedback. Instead of reacting after the fact, we are able to engage, respond, and make things right in real time. I have implemented TrueReview for three different clients, and each one has seen meaningful improvements in both their online reputation and customer satisfaction. They consistently mention how easy the system is to use and how much value it adds to their overall customer communication strategy. I would absolutely recommend it to any business looking to strengthen their online presence and build stronger relationships with their clients. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the UI and the text and email feature that clients get after their service. It helps us manage client retention and customer satisfaction scores. Cons: The setup was difficult, and we had to use Zapier as well to achieve the end-to-end setup we expected for customer outreach and workflow. Read More DD Dusty D. Verified reviewer Construction Self-Employed Used daily for less than 6 months Review source Reviewed December 2024 Fantastic Review Platform - Easy and works flawlessly! 5 Excellent! 10/10 Great product and superb customer service! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Love that everything is automated. After every transaction, you can choose how long afterwards for the automatic review request to send. A couple minutes, hours, whatever. I love the look of berthing is general. The user side and the customer side - it’s very clean and professional looking. You can also manually send the requests if you don’t went to have them sent automatically. Just a few seconds to put the customers name and phone and/or email, and done. You can also upload all your previous customers database to send them review requests. And you can set it up, for future customers, that it automatically creates/uploads their contact info in your true review dashboard automatically, so no need to upload any future customers to your database manually after the initial set up. Since using this software for about the past month, I’ve gotten tons of reviews for my solo operated business and it’s been fantastic! Besides the platform itself being great, perhaps the best part was how helpful \[sensitive content hidden\] was with the initial set up. He was very helpful and made it very easy and quick to get things rolling, within the same day. He did pretty much everything for me. He was excellent with email and phone call communication, very polite and professional, I couldn’t be more impressed with the customer service. I looked at over 10 similar review platforms and did plenty of demos. TrueReview was the easiest and best looking and best working in my opinion. Save yourself some time and go with these guys at TrueReview, I think you’ll be very happy with the service! 10 out of 10 for me! Cons: Nothing I can think of! Everything had been rolling in the background seamlessly without having to do anything at all after set up! Reasons for choosing TrueReview Ease of use and value for the money. Plus the clean interface. Read More GK Gene K. Verified reviewer Retail 2-10 employees Used daily for less than 6 months Review source Reviewed May 2025 TrueReview review - great product 4 Great customer service and great at getting customers to leave a review, nice-looking interface. A bit complex to integrate with Shopify but the TrueReview team walked me through the process. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Provides options for multiple review platforms, such as TrustPilot, Facebook and TrueReview. Fantastic at conversions - so many customers are leaving terrific feedback on our service. Cons: No widget that summarizes overall rating, such as 4.7 stars - "excellent". Reasons for choosing TrueReview Did not get enough people leaving review with TrustPilot Reasons for switching to TrueReview Did not get enough people leaving review with TrustPilot Read More CG Camie G. Verified reviewer Photography 11-50 employees Used daily for less than 6 months Review source Reviewed February 2025 Simple to set up, amazing service! 5 I received prompt responses to all my questions. The timely emails were helpful in setting everything up. They even assisted me when I had trouble getting the reviews to appear on our website, which I consider exceptional service. We are enjoying the user-friendly experience, and the price for the package we chose is very competitive. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simple interface and exceptional customer service. Cons: So far, everything is working well. There is a tiny refresh issue with new reviews. They appear and then go away. Reasons for choosing TrueReview We looked into a lot of different services. They were all expensive and had a lot more features than we needed. TrueReview was straightforward and cost effective. Reasons for switching to TrueReview They dropped us b/c they are focusing solely on medical industry. Read More AK Andy K. Verified reviewer Retail 2-10 employees Used weekly for less than 6 months Review source Reviewed June 2025 Truereview is great 5 Very simple and easy to use, would highly recommend. The .csv is very straightforward. Left Trustpilot for True review and never looked back Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Very easy to use, the interface is so simple to use and the management of the reviews is so easy to respond. Cons: to be honest it is so simple to use there are no cons, I am not so technical and it's easy so I can't fault any of it Reasons for switching to TrueReview They are very expensive and very poor service Read More AS Anthony S. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Reviewed October 2024 Success with TrueReview! 5 Not only has platform become essential in our practice. The team at TrueReview are responsive. You can actually get someone on the telephone who will help you through things if you can’t figure it out on your own. Just can’t go wrong here. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Interface is quite easy to use. And the experience by the user is super smooth. These days, as a physician, reviews are critical to practice growth. TrueReview has helped me by leaps and bounds. Cons: Would be nice if they had a direct interface with the practice management system that I use. Reasons for choosing TrueReview Simplicity and price additionally, I felt that this company was personal and they approached to the customer. Vendor Response Thank you for the wonderful review! We’re thrilled to hear that TrueReview has had such a positive impact on your practice’s growth and that the platform has been easy to use. We’re also glad our team has been there to provide the support you need. If you ever have any questions, we’re just a phone call away! Replied October 2024 Read More CV Cathy V. Verified reviewer Marketing and Advertising Self-Employed Used weekly for less than 12 months Reviewed October 2024 I've Tried Them All - TrueReview is the Best! 5 TrueReview makes me look like the hero for my clients! So easy to use and customize the white label features. I love that they keep working to increase functionality. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: As an agency, TrueReview makes it so easy for me to set up my clients and get a steady flow of new reviews for them! So many great features! Cons: The only thing that would make things easier is if there were an alert that a review request has already been sent. I have to manually look through to make sure I don't send a request to contacts that may have already left a review. Reasons for switching to TrueReview Too expensive and features I didn't use. It is a good product, just over engineered for my clients. Vendor Response Thank you for the great feedback! We’re thrilled to hear TrueReview has been a valuable tool for your agency. Just a quick note: on the contacts page, there’s a filter that helps you find repeat customers who didn’t fully interact with your request. This can prevent you from sending review requests to those who have already clicked on your Google review link. If you have any questions or need assistance, feel free to reach out to us—we’re always here to help! We’re glad TrueReview has been the right fit for you and your clients, and we appreciate your suggestions! Replied October 2024 Read More Showing 1 - 10 of 154 Reviews [See All Reviews](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) ## TrueReview Popular Comparisons [Trustpilot vs TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/vs/trustpilot/)[Birdeye vs TrueReview](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/truereview/)[Okendo vs TrueReview](https://www.softwareadvice.com/customer-loyalty/okendo-profile/vs/truereview/)[GiveMe5.ai vs TrueReview](https://www.softwareadvice.com/compare/186583-GiveMe5-ai/vs/193489-truereview/)[rater8 vs TrueReview](https://www.softwareadvice.com/reputation-management/rater8-profile/vs/truereview/)[Score My Reviews vs TrueReview](https://www.softwareadvice.com/review-management/score-my-reviews-profile/vs/truereview/)[Swell vs TrueReview](https://www.softwareadvice.com/ecommerce/swell-profile/vs/truereview/)[ReputationStacker vs TrueReview](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/vs/truereview/)[Yotpo vs TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/vs/yotpo/)[Shopper Approved vs TrueReview](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/vs/truereview/)[SmartCustomer vs TrueReview](https://www.softwareadvice.com/review-management/sitejabber-profile/vs/truereview/)[pulseM vs TrueReview](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/vs/truereview/) [Compare All Alternatives](https://www.softwareadvice.com/reputation-management/truereview-profile/alternatives/) ## See what companies are saying about Software Advice