Cradle vs Jama Connect

RATING:

4.5

(29)

Cradle has 29 reviews and a rating of 4.45 / 5 stars vs Jama Connect which has 14 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (29)
4.5 (14)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 16, 2018
April 2, 2024
Pros/Cons
  • Pros

  • The customer service is excellent. Always available and willing to work with the customer to the needs.
  • Outstanding linkage and traceability features, nested views is a very powerful and simple method to carry out detailed traces.
  • Cons

  • Performance, Web Access, Older looking, Proprietary Database, Difficult to integrate with other systems.
  • Actually I'm missing privileges to restrict link management (especially deleting a link).
Read all user reviews
  • Pros

  • I have been using Jama for over one and half years. The good thing about JAMA is all the requirements are systematically placed in JAMA.
  • I love how Jama tracks changes. When creating a document it is easier for multiple people to edit it at once than Word.
  • Cons

  • It is different than other document software so some people have a hard time learning it.
  • The text editor can be a little difficult for a first time user and can be made more intuitive. Filtering can be made more convenient to use.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos